Yellow Star Taxis - Bognor Regis

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Yellow Star Taxis: A Comprehensive Overview

Yellow Star Taxis is a well-established taxi service operating from its headquarters at Address: 50 London Rd, Bognor Regis PO21 1PU, United Kingdom. They are readily accessible via Phone: 1243828282, and provide convenient online access through their Website: yellowstartaxis.com. Beyond simply providing transportation, Yellow Star Taxis also operates an Internet cafe, offering a unique and potentially convenient service for clients.

Services and Specializations

Yellow Star Taxis prides itself on delivering a dependable and client-focused taxi service. The company caters to a broad range of needs, from individual journeys to group transport. They emphasize safety and reliability, demonstrated by their commitment to professional drivers and well-maintained vehicles. Their dual offering – a taxi service alongside an internet cafe – suggests a focus on providing a complete and accommodating experience for their customers. The positive feedback frequently highlights drivers’ helpfulness and willingness to go the extra mile, indicating a strong emphasis on customer care.

Location and Contact Information

Located at 50 London Road in Bognor Regis, Yellow Star Taxis is strategically positioned to serve the local community and surrounding areas. The address is easily searchable on mapping applications, ensuring clients can readily locate their dispatch point. The provided phone number facilitates direct contact for booking services and inquiries. The website provides further details about services, pricing, and frequently asked questions.

Customer Feedback & Reputation

Yellow Star Taxis currently boasts 340 reviews on Google My Business, reflecting a significant level of public engagement. The average opinion is 4.1/5, showcasing a generally positive perception of the company. Consistent themes emerge from these reviews, suggesting a commitment to friendly, punctual, and considerate service. Several accounts describe drivers exhibiting a personable and engaging attitude, frequently going above and beyond to ensure passenger comfort and well-being – with one particular driver even offering a magical pre-journey performance This suggests a dedication to creating a positive and memorable travel experience.

Key Features & Considerations

• Reliable Service: Consistent reviews praise punctuality and dependability.
• Friendly Drivers: Numerous accounts highlight the courteous and helpful nature of the drivers.
• Customer Focus: A clear emphasis on passenger comfort and safety is evident.
• Dual Offering: The inclusion of an internet cafe provides an added advantage for travelers.

Recommendation

For those seeking a trustworthy and genuinely welcoming taxi service in Bognor Regis and the wider area, Yellow Star Taxis presents a compelling choice. Their commitment to customer satisfaction, coupled with their convenient location and readily available contact details, makes them a strong recommendation. We strongly encourage potential clients to explore the full range of their services and benefits by visiting their website at yellowstartaxis.com and contacting them directly to book their next journey.

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👍 Reviews of Yellow Star Taxis

Craig S.

5/5

Jacky- I believe his name was - a lovely man from Bangladesh... I was a bit merry - i asked if he could take long route, he did.. very nice and accommodating man.. didn't want extra - just wanted me to be safe and well... lovely man

Lynn M.

5/5

Best taxi ride ever ... Brian, the driver gave a full on magic show before I got out .. I'd consider that a BOGOF deal!

shannon W.

5/5

Komal - Excellent service, he is always on time and such a friendly driver.

Steve T.

1/5

This has been a brilliant company used many times. Unfortunately we had the most rude driver in a blue Prius. My partner explained that normally we tip well but didn't feel inclined to do so on this trip as the driver had been very hostile. He drove off and shouted for the whole street to hear " You" This is unacceptable. I raised the issue immediately with the company, but they said the driver had already told them my partner was drunk and abusive, to cover his actions, she was sober and polite. They said they would escalate the matter to management and get back to me, but nothing has been heard. Its a shame one individual can affect your opinion of a local business.

Ewa W.

1/5

I hate giving bad reviews but the service that I was given this morning was beyond disappointing.

I called to book a taxi an hour in advance so I could go for a job interview. The taxi didn’t show up, I didn’t get any text about delay and when it was already more than 10 minutes late I called for a taxi from another company that showed up in 2 minutes. I called the Yellow Taxi to cancel the first taxi and was told that the driver was late and didn’t even hear a word of apology.

I had another taxi booked to get back home for 11.30 and again, it was 15 minutes late.

I don’t know what’s the point of booking a taxi in advance if they don’t show up on time. If you don’t have enough taxis because it’s busy just say it instead of making people wait for 15 minutes without any updates about the delay.

Tanya

1/5

The operators are very rude and unprofessional. This morning I booked a car for 9am I have called taxi office in advance at 8:40 am. Later on I realised that the operator didn't book it for me, I called again and she blamed the driver and didn't even bother to answer my questions, but just hang up on me. I have tried to call taxi office again, but the operator hang up on me twice. When the taxi arrived I have asked the driver and he told me that he was booked only after 9:00 ! Obviously the operator was lying!
When I popped to the office to find out the operator's name and surname she refused to give me her details, so I can't make a formal complaint.
The operator was very rude and I believe this is because I'm foreign, I genuinely believe she is racist. I think she disrespected me and hang up on me because she didn't expect me to come to the office.
I still will make formal complaint and request investigation. Just because I have an accent doesn't mean I will handle lies and disrespect!
This is absolute DISGRACE!

Paige S.

4/5

Would’ve given 5 but my return taxi is late. However, my taxi earlier today was early so I arrived in great time. Glen was so lovely! The journey was great. Let down that my return is late though…

Sue H.

5/5

Many thanks to Yellow Star today. Both drivers I’ve had today have been excellent. I would certainly recommend them for “Great Service”.
Thank you 😊