Wilson's Of Rhu - Helensburgh

Christian T. A.

Absolutely horrible, my experience with them, is horrible. The driver of the bus didn't let me on board because I didn't have any money left, and I was a teenager. I heard that in Scotland all teenagers can travel for free on public transport. But the driver didn't let me get on. Other bus companies have let me onboard, but Wilson's of rhu doesn't apparently. Wouldn't recommend it to anyone.

Marcus P.

A driver by the name of Frank Wilson drove his bus into my car while it was stationary at a red light. When trying to deal with him afterwards he got aggressive and physically grabbed me, tearing the seams of my jacket before threatening me. After a third party got involved and diffused the situation the police arrived and I missed the college interview I was on my way to at the time. I don’t know why any company would employ someone like this. I hope I don’t have to encounter another person as vile as Frank.

I tried calling up the company direct to let them know what had happened from my perspective but I got no answer after three attempts.

Jo E.

Absolutely shocked and quite frankly disgusted at the behaviour of the bus driver on the 3pm service from Garelochhead to Helensburgh today.

When the bus arrived at the main stop in Rhu, a young girl maybe about 10yrs old got on. She told the bus driver she had lost her free bus card and had no money to get home. She was clearly upset and distressed, not some daft wee girl trying it on....she shouldn't have to pay anyway with all children now being entitled to free bus travel in Scotland.

The bus driver told her she would have to pay or get off the bus! The now very upset and embarrassed young vulnerable child did as he said and left the bus! Luckily a very nice young man also boarding the bus paid her fare of about £1 into Helensburgh. Another passenger did speak to the driver about this once it reached its final destination pointing out how awful that was off him to put this child in such an unsafe situation. He had no compassion, care or respect for her at all!
An official phone call complaint has also been made.

I understand there are rules and regulations but there is also being a human and treating others how you would like to be treated...how would this driver have felt if that was his granddaughter?

Alan

The bus driver on the Churchill route is a absolute disgrace and needs to learn the highway code.driving through Churchill yesterday the wilsons bus blocked me on the main road when I said to the bus driver that I had the right of way as the parked cars were on his side he told me to move and sat there with his arms folded until I reversed back up the street,once I had moved I got a nice cheeky wee wave from him.the most annoying thing is he could quiet clearly see me before he pulled out from behind the parked cars.will not be recommending wilsons to anyone if that's the kind of people they employ.
Ps.he wore a baseball cap.

Big R.

Fantastic company, great service provided and vehicles are immaculate!

callum C.

Guy jus screams at u on the bus for no reason

Ewen M.

Don't know it

Garelochhead B.

Great service