Washington British Heart Foundation - Washington

Introduction to Washington British Heart Foundation

The Washington British Heart Foundation, located at Unit 10, Retail Park, is a thrift store that serves the local community in Washington, United Kingdom. This store is part of the British Heart Foundation, a charitable organization dedicated to fighting heart disease and supporting research into cardiovascular health. The Washington branch contributes to this mission by selling a variety of donated items, with the proceeds going towards funding the foundation's vital work.

Main Services

• Thrift Store: The primary service of the Washington British Heart Foundation is its thrift store. It offers a wide range of second-hand items at affordable prices, including clothing, accessories, books, homeware, and electrical goods. The store is known for its organized layout and varied stock, making browsing a pleasant experience.
• Donation Drop-Off Point: The store also serves as a donation drop-off point for the local community. Members of the public can donate their unwanted items, which are then sorted and sold in the store. This not only helps to raise funds for the British Heart Foundation but also promotes sustainability by encouraging recycling and reuse.
• Fundraising for a Cause: By shopping or donating at the Washington British Heart Foundation, customers are directly contributing to the foundation's work. The store's proceeds go towards funding research into heart and circulatory diseases, supporting patients and their families, and campaigning for better heart health.

Location and Access

The Washington British Heart Foundation is situated at Unit 10, Retail Park, Washington NE37 2PA, United Kingdom. It is conveniently located in the heart of the Retail Park, offering easy access for customers. The store is close to various other shops and amenities, making it a popular destination for local shoppers.

For those traveling by car, the store benefits from its location within the Retail Park, which has a large, wheelchair-accessible car park. This makes it easy for customers to park and access the store. Public transportation is also nearby, with several bus routes stopping at the Retail Park.

Featured Characteristics

• Organized Layout: One of the standout features of the Washington British Heart Foundation is its organized layout. The store is well-designed, with clear sections for different types of items, making it easy for customers to find what they're looking for.
• Friendly Staff: The store is staffed by friendly and helpful individuals who are always on hand to assist customers. This customer-focused approach contributes to the positive shopping experience at the Washington British Heart Foundation.
• Variety of Stock: The store offers a wide variety of second-hand items, including clothing, shoes, accessories, books, homeware, and electrical goods. This diverse range means there's something for everyone, whether you're looking for a new outfit, a book to read, or a household item.
• Brand New Items: Unlike some thrift stores, the Washington British Heart Foundation also stocks some brand new items. These are often donated by local businesses or manufacturers and provide customers with the opportunity to buy new items at a discounted price.

Practical Information

• Opening Hours: The store is typically open from 9 am to 5 pm from Monday to Saturday, and on Sundays from 10 am to 4 pm. However, these hours may be subject to change, so it's always a good idea to check the store's website or contact them directly for the most up-to-date information.
• Payment Methods: The Washington British Heart Foundation accepts various payment methods, including cash, debit cards, and credit cards. This makes it convenient for customers to shop according to their preferences.
• Wheelchair Accessibility: The store is wheelchair accessible, with a ramp leading to the entrance. The store's layout is also spacious, making it easy for wheelchair users to navigate.

Positive Aspects from Reviews

Customer reviews of the Washington British Heart Foundation highlight several positive aspects of the store:

• Size and Variety: Customers appreciate the store's size and the wide variety of items it stocks. One customer described it as "a huge store with everything you could possibly want."
• Organization and Layout: The store's organized layout is praised by customers, with one reviewer commenting that it "doesn’t feel like a charity shop and [is] super organised."
• Staff Friendliness and Helpfulness: The friendly and helpful nature of the store's staff is a common theme in customer reviews. One customer described the staff as "always friendly and super helpful."
• Quality of Stock: Customers appreciate the quality of the stock at the Washington British Heart Foundation. One reviewer noted that some of the items are "brand new, but why buy new when you get second hand at a good standard."

With an average opinion of 3.7/5 from 7 reviews on Google My Business, the Washington British Heart Foundation is highly regarded by its customers. The store's commitment to providing a positive shopping experience, combined with its dedication to supporting the British Heart Foundation's vital work, makes it a valuable asset to the local community.

👍 Reviews of Washington British Heart Foundation

Kirsti A.

5/5

A huge store with everything you could possibly want. Doesn’t feel like a charity shop and super organised, staff always friendly and super helpful

Claire S.

5/5

Great store , staff helpful . A good range of items for the home and fashion . Some of the stock is brand new, but why buy new when you get 2nd hand at a good standard.

J W.

1/5

Unexperienced sales staff, did not explain properly about the product , I was wrongly sold my item, with expense to my self,, looking very busy but not actually doing what they should be doing.
Delivery drivers bone idle . I like this shop as I like to help charities what a shame it's let down massively more trai ing required i thi.

Allison C.

1/5

Management need to inform floor staff of offers especially, 3 for £1 offers on books floor staff knew nothing about this offer, tried charging me full price so poor Management of this store

Manda M.

5/5

Great spacious shop, plenty of room for people with disabilities. The staff were very friendly and welcoming.

Avalon

5/5

Wide variety of furniture, books, dvds, clothes etc. Some are used and some are new. Staff are friendly and helpful

Neil B.

4/5