Waitrose & Partners Cheltenham - Cheltenham

Barry R.

I love the Waitrose shopping experience. It has a very pleasant feel, and here in Cheltenham, you can get free cups of coffee by scanning your waitrose card. Cool. There's a little bar thing in the main lobby where you can sit and think, drink the coffee, or go over a shopping list, and there's all the stuff they sell.

Paul C.

Brilliant - one of the best superstore café I've been in. Staff are great, friendly attentive and great rapport with customers. The coffee and porridge aren't bad either!

Steffie F.

Went to pick up my Amazon parcel at the Click and Collect counter in the morning. There was a lady before me collecting her order and it seems there was some issues with her payment card. The staff Lyndon Hiller was very patient and he settled it promptly.

After the lady left, Lyndon greeted me with a big grin, asked for my pickup code and everything was done smoothly. Lyndon was pleasant, polite, and professional. He definitely deserves some recognition for his great service.

Emma S.

My favourite supermarket in Cheltenham. Good selection and friendly staff, also has lots of parking. They sell a few products I really like that I haven’t seen in other supermarkets.

Very nice houseplant section that has the occasional must buy.

Handy to be able to collect John Lewis parcels from here also.

Would like a hot food section to pick something up for lunch, like they have in Sainsbury’s.

Elanor H.

Went into Waitrose just now to grab some butter and honestly wish I hadn’t bothered. There was this woman working there — no apron, no jacket, just a tight blue shirt and clearly no interest in hygiene or helping customers. She was leaning all over the shelves, literally coughing and breathing right on it. I was actually horrified. Like have we learned nothing about germs

I asked her where the butter was and she couldn't have been less helpful — just waved in some random direction and said “yeah it’s down that aisle, it’s on the sign” then turned away like I was wasting her time. Rude much?

And then, to top it all off, she bent down and her whole bum crack was hanging out. I wish I was joking. I honestly just turned around and left the store. Didn’t buy anything. Appetite ruined. Never shopping here again.

Do better, Waitrose. This was grim.

Christina D.

I could spend the whole day here!...lovely friendly helpful staff, fabulous selection of foodstuffs, layout makes it for a great shopping experience and the cafe is a good place to stop for drinks and meals.. cakes yum!

Edward W.

Good parking, good produce, nice little cafe if you need some caffeine or a bite to eat. Staff usually friendly and smiling. Overall a decent supermarket!

Keiran B.

Cafe is one of the best I have seen in a supper store, a lovely little book swap. Clean interior and the package less goods area was superb. Had a lovely pleasant conversation with a lady on checkouts.