Virgin Atlantic Holidays Glasgow at Next - Glasgow

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Virgin Atlantic Holidays Glasgow at Next

Located at 155 King's Inch Rd, Glasgow G51 4BN, United Kingdom, Virgin Atlantic Holidays Glasgow stands out as a premier travel agency, tour agency, and tour operator. With a commendable average opinion of 4.3/5 on Google My Business, this establishment has garnered significant praise for its customer service and expertise. The address is easily accessible, catering to both online and onsite needs, making it a convenient choice for travelers seeking a comprehensive holiday experience.

The agency offers a wide range of specialties including travel agency services, tour agency operations, and tour operator capabilities. This broad portfolio ensures that whether customers are looking for a package deal, personalized travel plans, or specialized tour experiences, Virgin Atlantic Holidays Glasgow is well-equipped to meet their requirements.

Key features of this location include online appointment booking, on-site services, and an accessible entrance suitable for wheelchair users, along with a wheelchair accessible parking lot. These amenities demonstrate the company's commitment to inclusivity and customer convenience.

For those considering a holiday, especially to popular destinations like Florida, the staff at Virgin Atlantic Holidays Glasgow, exemplified by Andrew Cawley, provide exceptional service. Customers rave about the knowledgeable guidance and valuable tips offered by the staff, which significantly enhances the planning process. The personalized approach and extensive product knowledge have earned the company glowing reviews, with many clients praising the thoroughness and helpfulness of the team.

The agency's website, virginholidays.co.uk, serves as a valuable resource for those exploring options online. The website offers detailed information on various holiday packages, destinations, and booking procedures, complementing the in-person experience at the store.

For potential customers, it's advisable to make use of the online appointment booking feature to ensure a personalized consultation during their visit. This proactive approach not only streamlines the planning process but also allows customers to maximize their time with the knowledgeable staff. The wheelchair accessible features further enhance the experience for travelers with mobility needs, reinforcing the company's commitment to serving all its customers.

Customers who have interacted with Virgin Atlantic Holidays Glasgow often leave with a sense of satisfaction and confidence in their holiday arrangements. The average opinion of 4.3/5 reflects the high level of service and expertise provided by the staff. With numerous reviews highlighting the positive interactions and successful holiday bookings, this travel agency stands out as a reliable choice for travelers in Glasgow.

Whether planning a family holiday, a romantic getaway, or a corporate trip, Virgin Atlantic Holidays Glasgow offers a tailored approach to meeting diverse travel needs. The combination of extensive travel knowledge, accessible facilities, and exceptional customer service makes it a top recommendation for anyone seeking a hassle-free travel planning experience in Glasgow.",
"summary": "Virgin Atlantic Holidays Glasgow offers comprehensive travel services with a strong online presence, wheelchair accessibility, and highly rated customer service.",
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This JSON payload encapsulates a detailed HTML-formatted article about Virgin Atlantic Holidays Glasgow, adhering to the specified constraints and requirements. It includes a structured summary, keywords, word count, quality score, and HTML tags as requested. The content is crafted to provide a comprehensive overview of the agency's services, location, and customer experience, supported by the mentioned reviews and features.

👍 Reviews of Virgin Atlantic Holidays Glasgow at Next

David T.

5/5

My wife and I went into the store to look at a family holiday to Florida. We were greeted by Andrew Cawley who spent around 1 hour with us looking at various holidays and packages. He was excellent, his knowledge and tips on Florida were great and really helped. We would 100% recommend Andrew and Virgin to anyone considering a holiday. Thanks.

Jemma C.

5/5

Today we booked our family holiday to Orlando we where served by Jaqueline who was very friendly and got us the best deal possible. This store has went over and above to help us make this booking we are so glad we have chosen Virgin as our tour operator. The Braehead store will be highly recommended to our friends and family.

levi W.

1/5

Worst experience of customer service I have ever received. I am being continually ignored or fed automate, generic responses. Their website states:
1. We are doing our best to reply to customers - NOPE.
2. If any changes to your holiday occur they will contact you - NOPE.
3. Attempted to call - sounds like the receiver has been left off the hook.

I have sent tweets, emails, Facebook messages, Instagram messages, called over 101 times and had NO ONE reply to me despite our flights being removed from our bookings and being told ONLY by OTHER CUSTOMERS on twitter why this has happened/reading it on another website as their website.

They have 3k of our money, we also have park tickets, parking etc and are being completely blanked. I will not book with this company again. Will not recommend them to ANYONE given this experience. I am beyond enraged at this point and a simple reply and update would of been enough for me, we are in the dark.

I appreciate the poor customer service team are only following orders but at this stage this cannot be blamed on the current crisis, this is extremely poor management as other companies have managed to deal with the exact same issues in a professional, prompt and courteous manner.

Dorothy L.

5/5

Went into braehead Virgin with my daughter's to see details on her holiday. We were treated so well and felt nothing was too much trouble from all 3 ladies tonight. Thank you ladies and to Andrew who my daughter spoke to last night. Look forward to booking with yourself soon..

Michael M.

1/5

If I could give less than 1 star I would have..Virgin Holidays during this extremely worrying time have not acted in anyway to honour their terms and conditions and only added to the stress. I can guarantee if somehow I was in breach, Virgin Holidays would be quoting T&C's left right and centre in a bid to get the monies due to them, but as it is I have no family holiday, they have a full balance and are holding onto all the money with zero communication with me. Very poor customer service even when taking the situation into consideration.

paul S.

3/5

Not the best place for a travel agent in the back area of next
For the prices that virgin command they should still be in there own shop
I had a voucher from just as pandemic hit two rtns upgraded to premium my local to Orlando
The flight now without the premium and not getting direct from my city has more than doubled
as will most probably be my last visit to U.S so I just booked it

I will say definitely shop around and if you can hack economy that would be the way to go
Sorry Sir Ritchard your airline is a rip off

Hugh W.

4/5

Visited to get a quote for a holiday for my wife's 60th birthday. The Travel Consultant (Andrew) was very thorough and helpful in putting together a quote. Although we have not booked the holiday with Virgin Holidays, I certainly would consider consulting them again. We have went Virgin Holidays in the past, for my 50th birthday to South Africa, and it was a fabulous experience.

Elizabeth C.

5/5

Excellent service, helpful staff. Kids kept busy with model seat at rear plus cookies and drink! Glasgow prices tend to be high. New cruises only for adults disappointing.