Virgin Atlantic Holidays Customer Centre - Crawley

Virgin Atlantic Holidays Customer Centre: Your Gateway to Dream Getaways

Located at The VHQ, Fleming Way, Manor Royal, Crawley RH10 9TS, United Kingdom, the Virgin Atlantic Holidays Customer Centre stands as a beacon for travelers seeking both luxury and convenience. This dedicated customer service hub is not just an office; it's a gateway to unforgettable travel experiences, embodying Virgin Atlantic Holidays' commitment to excellence in travel services.

Contact Information & Accessibility

For those looking to reach out, the Customer Centre's phone number is readily available on their official website, virginholidays.co.uk. This ensures that potential customers can easily connect with the team for inquiries, bookings, or assistance. The centre's address is The VHQ, Fleming Way, Manor Royal, Crawley RH10 9TS, UK, offering a physical location for those who prefer face-to-face interactions or need to visit in person.

Notably, the centre is wheelchair-accessible, with a wheelchair-accessible car park and an entrance designed to accommodate individuals with mobility needs, ensuring that everyone can enjoy the services and facilities provided.

Specialties and Online Presence

As a travel agency, corporate office, and tour operator, Virgin Atlantic Holidays offers a wide array of services including travel agency services, corporate travel arrangements, and tour organization. Their expertise spans across various travel needs, making them a versatile choice for all kinds of trips.

Their online presence is robust, with a user-friendly website that provides comprehensive information about their services. The website also features an interactive Google My Business page, where customers can leave reviews to share their experiences. With 47 reviews averaging a 4/5 rating, the centre has established a solid reputation for customer satisfaction and service quality.

Additional Information

For travelers planning ahead, the centre's wheelchair accessibility and inclusive facilities make it a standout choice for a seamless booking experience. Their location in Crawley, close to London, offers convenient access for many UK residents.

Recommendation

If you're contemplating your next vacation and are looking for a travel partner that combines luxury travel with personalized service, contact Virgin Atlantic Holidays through their website. Their customer service team is ready to assist you in crafting the perfect holiday itinerary. Whether you're planning a family beach escape, a romantic city break, or an adventure-filled trip, Virgin Atlantic Holidays at their Customer Centre is equipped to turn your travel dreams into reality. Don't miss out on the opportunity to speak directly with their experts and take the first step towards your dream getaway.

Remember, the average opinion on their services is quite favorable, reflecting the high level of satisfaction their customers experience. So, why wait Visit virginholidays.co.uk or call them directly to start planning your unforgettable trip today.

👍 Reviews of Virgin Atlantic Holidays Customer Centre

Jason M.

1/5

No option for zero stars which even then would be generous.

There are some great travel companies out there, unfortunately this is definitely not one of them.

Major property problems totally ignored in Florida by their non existent reps. Spent over 2 weeks in a filthy property that was not as described in their details and photos on their website but no one cares, you've paid, we've allowed you to come now shut up and leave us alone.

We had no towels, filthy pool, filthy villa, no kitchen at all really as most of the obvious things you'd have in your kitchen they seem to think we don't need on holiday. Limited cutlery (4 spoons & 3 forks are the standout) limited plates and bowls, broken glasses left in cupboard, no kettle. The list goes on, but they managed to ignore me asking about this for the full 16 days we were there.

We had to go buy towels on first day and good job we did because none were ever dropped off and to make sure we struggled all through they even missed the mid stay clean we paid extra for.

Complained when back in the UK and they also ignore you, so best thing to do is warn everyone else how bad they are.

Spend your money elsewhere, customer service is not even awful, it's non existent. They fall over themselves when you are booking the holiday then once the cheque clears they lose all interest in you even existing.

Alternatively get arrested and put in prison for a couple of weeks, because you'll be better looked after.

Steve M.

1/5

Customer service is appalling. They literally couldn't care less. We've been lied to so many times now it's not even funny now.
We've been booked into a hotel in NYC that's been permanently closed since the beginning of the pandemic and we've had zero communication. Completely mis sold our holiday and they think it's funny.
Bloody awful service from what is perceived a top holiday company.
Never ever again. Anyone making a comparison go BA EVERY SINGLE TIME because this couldn't care less.

Richard B.

1/5

Even I admit that we have been utterly shambolic handling customer refunds during Covid 19. Who cares what UK law says, what are the people going to do about it?! That said, I have had a thoroughly lovely time sipping cocktails on my tax-dodging island.

linda

1/5

Waited over 100 days for a refund last year and, to welcome me back to a store, I have now become ‘unknown’. Brilliant. Had months to set up a mail out!

jack B.

1/5

What can I say. When everything is going well thay are a great company.

Mohit K.

5/5

Love the Services they provide

john M.

1/5

Unexplainable no help what so ever. Total wast of an hour book online next day for cheaper

Martin C.

1/5

Because I didn't go on holiday, I was at work, if you to pay for me I would GO....lol