Ultralets - Beverley

Kelsey R.

I was shown round a house in beverly by the lovely Sasha, she was caring and considerate and told me everything i needed to know about the property and her communication is outstanding. A real asset to the business

ELISHA O.

Ultralets has demonstrated strong professionalism in handling rental properties. I have been in the renter market for more than 3 years, the level at which they respond to inquiries and complete deals is marvelous. I will strongly recommend dealing with them.

In case you have any challenges with Ultralet, please do ask of Sophie. Sophie is one of the staff members who is always ready to help. She will go extra miles to ensure you get the best services. May God bless Ultralet and show uncommon favour to Sophie wherever she goes.

Rachel D.

Thank you very much to Jack for helping my Mum get a new quote for her house insurance. The time and effort he put in was wonderful and he explained things very clearly to me which was great. Thank you very much for your time.

Tom R.

As I can't respond to the reply, I'll update here. I have changed my review to 3 stars as upon reflection there was one instance where I had contacted you and had my query resolved quickly. In regard to the DPS, I had provided as much evidence as I thought I needed when qurying the landlords claims on my deposit. I contacted you for advice on this process because I wanted to be sure I was doing the right thing as the wording on the DPS system was unclear. I realise that the deposit is held between the landlord and tenant, but as your company was the point of contact for me, and I had no way of contacting the landlord directly, I came to you with queries on what was being deducted and received no response on this to even tell me you didn't have the information, or a way I could contact the landlord to find out.

As this was a point I needed assistance from the professionals I had signed a contract with, then I feel that 3 stars is a fair rating for the overall time I was there.

Zaeem B.

We have had an extremely positive experience with Ultralet. The team is very helpful and responsive. Some people who deserve an extra shoutout are Raj (who showed the property and was very welcoming and honest), Jazmine (who dealt with our application and was again very responsive, calming us when the process was taking a little longer), Jack N (who oversaw our application, was quite responsive and helpful, and resolved all our queries) & Grace (promptly responsive through the website when we report a repair)

We also had some issues with the property that required repairs, which we reported through their website, and it was promptly resolved. The contractors from the Ultralet team who came were also very friendly and helpful.

Keep up the good work, guys! All the best!

Husan L.

Ultralets manage 2 of our properties. We have been impressed and encouraged by how they have developed as a business and continue to improve upon their service delivery to the benefit of their landlords and tenants.
They understand the delicate balance between looking after their tenants and also Landlords' investments. From our own experiences of dealing with numerous agents in the past, Ultralets stand out. We find them to be attentive, communicative and professional.
We expect that they will continue to innovate and improve in order to maintain the high standards their tenants and Landlords have become accustomed to. We would have no hesitation in recommending them.

Marie E.

We have just used Ultralets to sell a property, they were absolutely fantastic from start to finish. We were introduced to Liam who was brilliant then Claire who without doubt was always on the ball keeping us informed of everything going on every step of the way, this was really important to us due to suffering a bereavement. We can honestly say she really has been a joy to communicate with through the whole process. Once again Claire went above and beyond for us so thank you so much
Regards
Marie & Paul

Thomas S.

Ultralets have been brilliant from start to finish. They have been very transparent about the rental process, the application process - which was exceptionally quick! They have been supportive and helpful in understanding the move in procedure and have given information whenever we have asked and in plenty of detail. They have kept us both in the loop throughout and have worked to achieve a satisfactory end in our search for a new home. I would highly recommend completing your property search with Ultralets! The only niggle which prevented a 5* rating would be the short viewing time slot. 10 minutes for the viewing was not the best and would recommend they review this moving forward so that any potential clients have enough time to see the property they wish to rent/buy.