Travelsoon - Romford

Address: Unit E3, Travelsoon, Seedbed Centre, Davidson Way, Romford RM7 0AZ, United Kingdom.
Phone: 1708412134.
Website: travelsoon.com
Specialties: Travel agency, Lodging.

Opinions: This company has 104 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Travelsoon

Introduction to Travelsoon

Established in the heart of Romford, United Kingdom, Travelsoon is a reputable travel agency known for its comprehensive services and dedicated team. Located at Address: Unit E3, Travelsoon, Seedbed Centre, Davidson Way, Romford RM7 0AZ, the company has been serving clients with exceptional travel solutions for many years.

Travelsoon specializes in offering a wide range of travel-related services, including travel booking and accommodation arrangements. The agency prides itself on its ability to customize travel itineraries to suit the unique preferences of each client, ensuring a memorable and enjoyable experience.

To contact Travelsoon, clients can reach out via phone at 1708412134 or visit their website at travelsoon.com. The agency's commitment to providing top-notch service is evident in the positive reviews it has received, with an average rating of 2.6/5 based on 104 reviews on Google My Business.

Services Offered by Travelsoon

Travelsoon offers a diverse range of services to cater to the various needs of its clients. Some of the key services include:

  • Travel Agency Services: At Travelsoon, clients can expect expert guidance and assistance in planning and booking their perfect trip, whether it's a domestic or international destination.
  • Lodging Arrangements: The agency takes pride in its extensive network of hotels, resorts, and vacation rentals, ensuring that clients find the ideal accommodation for their preferences and budget.

In addition to these core services, Travelsoon also provides valuable advice on travel documentation, visa requirements, and any other concerns clients may have before embarking on their journey.

Why Choose Travelsoon

There are several reasons why Travelsoon stands out from the competition:

  • Personalized Service: The dedicated team at Travelsoon goes above and beyond to understand each client's unique needs and preferences, crafting tailored travel experiences that exceed expectations.
  • Competitive Pricing: Despite its commitment to quality and service, Travelsoon offers competitive pricing on flights, accommodations, and other travel-related services, ensuring that clients get the best value for their money.
  • Expertise and Experience: With years of experience in the travel industry, the knowledgeable staff at Travelsoon is well-equipped to handle any challenges that may arise during the planning and execution of a trip.

Conclusion

In conclusion, Travelsoon is a reliable and reputable travel agency that has earned the trust and loyalty of countless clients over the years. With its commitment to personalized service, competitive pricing, and expert guidance, Travelsoon is an excellent choice for anyone seeking a memorable and enjoyable travel experience.

👍 Reviews of Travelsoon

Travelsoon - Romford
John O.
1/5

Do not book with Travelsoon, or whatever they are called. Appalling, once they have take your money, no more contact unless you want to be left waiting on line for 45 mins, and still no answer. We arrived at the airport and 2 of the passengers had not been booked for luggage! So £100 to pay. We had booked our seats but she had not put us all together. We arrived at the resort no contact for transfer. Once we arrived at the resort there was no record of us booked in. We spent a long time trying to sort out a room!! We'd paid for an upgrade, but our room certainly was not an upgrade. Their customer service leaves a lot to be desired. For what we paid we could have got a better deal elsewhere. We fly home tomorrow, 30/8/18 hopefully we have no more issues. AVOID this company

Travelsoon - Romford
R T.
1/5

I am still waiting for my refund. I have sent out multiple emails to no avail. I had been told my booking had been cancelled due to COVID19 and I would receive a credit note as a result. I had been lied to, as they had mentioned that this was the law. After looking into the matter and a official government statement on the gov website, I have pointed out to them that this was not the case. Now, with no news from them I’m out £450. Extremely disappointed.

Travelsoon - Romford
Ben R.
1/5

Booked a holiday with this company in April of this year to go away in May. The holiday which I called to book was unavailable but they did find me an alternative at a good price. Booked and paid in full over the phone and was told all documents, boarding passes, transfer vouchers would be emailed over in the next 48 hours. I received everything via email accept boarding passes. I rang up to question this and was assured it's all booked and not to worry and gave me a reference number for the flight company. I went onto the website to check this and it said booking awaiting confirmation? Long story short, over a 2 week period of constant phone calls and being passed pillow to post and promised somebody would call me back later when they never did. They had actually tried to book me on to a flight which was already full. They then tried to get me to fly from a different location and day to which I'd have to cover the cost! Eventually and luckily for me I paid via MasterCard who got me my money back. I know I got my money back and can put it down to a bad experience but the stress levels over those few weeks was horrendous.

Travelsoon - Romford
s K.
1/5

Unhappy with the way the service and information was provided. Asked on the first call what the total price is so I know how much to put in my bank and make the payment. Once payment details were given be advised about air passenger tax that everyone has to pay. Which I was not aware of and was not made clear in the beginning of both calls. When I call back to cancel it I be advised all confirmed and then brush me off to admin team who literally make it out as it’s your fault and do not will to listen. They make you feel awful and keep saying you agreed to it we can’t do anything about. Won’t be using this company ever again they do not know how to deal with customer in a respectful and in a manner way. Very unhappy

Travelsoon - Romford
Luca C.
1/5

Stay away! They tell you a price and then withdraw from your account more than what was agreed. According to what they told me at the phone my holiday should have cost 440£ plus 48£ for a car. In the end they took from my account 540£. Moreover when I got to take the car I found out I couldn't take it without credit card (I specifically asked them if I could take it with a debit card on the phone and they said that I could) so I asked for a refund. After 2 weeks arguing with them they processed the refund and suddenly my car hire was 22£...what?! At the phone they told me 48 but now is 22? Lastly when I got to the hotel they didn't have our reservation and we had to hang around at the reception for 2 hours while the receptionist was speaking with them at the phone to understand what went wrong. Spend a little more but travel with a more reliable company.

Travelsoon - Romford
daniyel C.
1/5

Made a successful booking online. Only to be then told after my second call that the room I booked was unavailable. And that's it would cost an additional £400-500 for another family room for 5. Or that they could put me in a standard room and request a free upgrade with no guarantee.
They where unable to explain why the room appeared available online.

Travelsoon - Romford
agnes S.
4/5

I have read lots of negative reviews about Travelsoon but personally I have no complaints. Since Coronovirus started I have had 3 holidays cancelled but Sue has been more than helpful, firstly with re booking and now finally with processing my refund. Thank you Sue for your assistance.

Travelsoon - Romford
n I. C.
1/5

If I could give no stars, I would have. The holiday was fantastic, but shortly ruined because Travel Soon did not provide the correct online booking information for Ryanair. This resulted to us not being able to check-in online prior to our flight, my boyfriend and I were charged at the airport with a hefty 110 euros charge!. Travelsoon did not take responsibility for their error (after investigating twice!!) and they refused to refund us the charge, even though it was 100% their fault. I have the legal bound documentation that was disregarded as evidence. They are thieves.

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