Travelodge Epsom Central - Epsom

Tour41908217297

Stayed at Travelodge recently and honestly, it was exactly what I needed. The room was clean, the bed was comfy, and check-in was smooth. Staff were friendly and helpful, which made a difference. It’s in a great spot too easy to get around. Nothing fancy, but for the price, it was spot on. Would definitely stay again.

freebirdf2025

Stayed at Travelodge Epsom Central and was pleasantly surprised. It’s a simple hotel, but it delivers exactly what you need for a comfortable and stress-free stay. Every member of staff I interacted with was warm, welcoming, and professional. The room was spotless, and the bed and pillows were incredibly comfortable — just what I needed after a long day.

Lankstead

Furious! What a terrible nights sleep! We were on the third floor. |Even when we went to Check in at reception we noticed how hot it was in the hotel. |Once in our room we realised there was no air conditioning in the building! Our room was really stuffy and hot. There was a small desk top fan which quite frankly was a waste of time as just blew the hot air around. The window would only open about three inches or so for security reasons I presume. We were literally awake all night! We were too hot! There was no fresh air in the room! No air conditioning! |The shower was very low pressure as well |Awful awful stay! Will never stay in a Travelodge again! |All we’ve got is an apology from complaints department! |Not good enough! They should tell people in advance there is no air conditioning! They’ve blamed it on the hot weather! Which on that day wasn’t too hot, in actual fact there had been showers! |I want a refund! ||Be warned… if you stay there it’s hot!

953travellers

I had a lovely stay at Travelodge Epsom Central. The room was clean and well-maintained, with a very comfortable bed and pillows that made for a great night’s sleep.Check-in was quick and easy, and all the staff were incredibly friendly and helpful throughout my visit — a real credit to the hotel.Overall, a great experience and excellent value for money. I’d definitely stay here again when I’m in the area!

jackiejA6140EN

I've stayed at a few Travelodges and this one has to be one of the nicest. The building is modern, the rooms seem to have been recently refurbished and the whole building is spotlessly clean.||The reception staff, without exception, were all welcoming and helpful and Ismail topped up my room when I asked as I'd forgotten to put the notice out. ||As a lone female traveller I felt safe that the main doors are key-entry only between 10pm and 6am and the staff assured me they are there 24 hours and gave me their number to call if I had any problems.||The town centre appears to be thriving (not an empty shop in sight!) and one is spoiled for choice for restaurants, there's also a Co-op and a Tesco just a few steps away and a Costa downstairs. ||The biggest bonus though has to be its proximity to the train station with trains into both Waterloo and Victoria. My room was on the front of the building so I wasn't bothered at all by train noise but, honestly, even if I were, it's a small price to pay for such a prime location.

Fartuun W.

Absolutely Disgraceful – Missing Belongings and Zero Accountability

I stayed at this hotel for work and left extremely disappointed and frustrated after my personal belongings went missing from my room. What followed was a complete lack of accountability, transparency, or basic customer care.

I was told by the hotel manager that the housekeeper “thought my items were rubbish and threw them out” — yet later, I was told that no staff saw the items at all. Which is it? The story keeps changing, and it’s clear that they are covering for each other instead of owning up to what really happened.

Despite raising the issue multiple times, I received nothing but generic apologies and was pushed to “speak to the police” while the hotel avoided taking any real responsibility. No reimbursement, no proper investigation, and no explanation for how a guest’s property could be thrown away or disappear without a trace.

I expected a secure, professional environment — especially as someone staying for business. Instead, I dealt with negligence, contradictory statements, and zero resolution. I will be filing a police report and escalating this to relevant consumer protection and hospitality bodies.

Avoid this hotel if you value your belongings and want to be treated with respect.

scottbrown779

||||"I recently stayed at the Travelodge in Epsom, and I was thoroughly impressed with the service I received. When I wasn't feeling well and needed to change rooms to one with a shower seat, Jackie went above and beyond to accommodate my request. Her kindness, understanding, and willingness to help made a huge difference during my stay. Thank you, Jackie, for your exceptional hospitality! I highly recommend this Travelodge to anyone looking for a comfortable and caring stay in Epsom."

SY

Conveniently located next to the station so you can hear the trains but they don’t run 24 hours a day.

Needs air con though provided with two fans but not adequate for heat above 20 degrees. Room is quite compact and needs something to cheer it up but I’d say adequate for a one night stay. Should provide a bottle of free water for two. Charge for water in the hotel ludicrous, nothing open when we arrived. The bed was comfortable and everything seemed clean. Not an open and airy hotel but convenient for town.