Travel West Midlands Ltd - West Bromwich

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Oak Ln, West Bromwich B70 8PP, United Kingdom.
Phone: 1212547500.

Specialties: Travel agency.

Opinions: This company has 26 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Travel West Midlands Ltd

☎️1212547500

Overview of Travel West Midlands Ltd

Located at Oak Ln, West Bromwich B70 8PP, United Kingdom, Travel West Midlands Ltd is a well-established travel agency with a phone number accessible at 1212547500. This company specializes in travel agency services, catering to the diverse needs of travelers planning their journeys within the West Midlands region.

Location and Contact Information

Travel West Midlands Ltd is conveniently situated at Oak Lane, West Bromwich, B70 8PP. For those looking to reach out, their telephone number is readily available here, ensuring potential customers can easily contact them with queries or to book travel arrangements.

Services and Specialties

As a travel agency, Travel West Midlands Ltd offers a wide range of services tailored to the local community and beyond. Their primary focus is on travel planning and services within the West Midlands, making them a go-to destination for anyone needing assistance with local or regional travel. While specific services might not be detailed publicly, their specialization suggests a comprehensive approach to customer needs in travel logistics.

Online Presence

Their official website, although not provided, would likely serve as a hub for booking travel, accessing travel tips, and getting updates on their services. For potential clients, checking their online presence could provide valuable insights into their offerings and customer service.

Customer Opinions and Ratings

Despite not having direct quotes, the company has garnered a notable number of reviews on Google My Business, totaling 26. The average rating is 3 out of 5, indicating a mixed but leaning towards positive reception. This suggests that while there may be areas of satisfaction, particularly with their reliability and passenger experience, there are also notable improvements to be made, as evidenced by some customers feeling frustrated with the unreliability of certain bus routes.

It's worth noting that the experiences shared by some customers highlight the importance of reliability in public transportation services. For those planning to use Travel West Midlands Ltd's services, it might be beneficial to have a backup plan, especially for critical travel days. Additionally, the positive feedback for other buses used by the company underscores the variability in service quality, which travelers should consider when planning their journeys.

Recommendations for Potential Clients

For anyone considering using Travel West Midlands Ltd for their travel needs, it's advisable to:

Verify bus schedules in advance to avoid missing connections.
Be aware of the less reliable bus routes and have alternative plans.
Explore online reviews for a balanced view of the company's services.
Consider reaching out directly to inquire about specific travel plans to ensure compatibility with their services.

Given the mixed feedback, potential clients should approach their bookings with an understanding that while the agency aims to provide reliable travel services, there may be occasional issues that could impact their journey. With these considerations in mind, Travel West Midlands Ltd appears to be a solid starting point for travel planning in the West Midlands, with room for improvement to meet higher customer expectations.

👍 Reviews of Travel West Midlands Ltd

Travel West Midlands Ltd - West Bromwich

Debra F. G.

2/5

I really think it would be a good idea if there was QR codes on buses so we could rate the drivers... As some of the drivers are so rude and moody.....

Jennifer W.

3/5

I enjoy most west midlands bus routes, the bus I need most I can't depend on 71, its not reliable if one comes on time and you miss it, you expect to wait 30 min for the next one if it turns up, so I tend to catch x14 then 67 0r 28 to arrive at my destination, my daughter gave up her evening job because the 71 never usually turned up, other buses I use deserve 5 stars

Anthony B.

1/5

Unreliabile, 9/10 drivers are grumpy and obviously unhappy, bus times are a waste of time, they always skip some times meaning you have to wait for the next time slot if that one wants to turn up and they miss your stop even when you press the button. Diamond busses are much more of a good start to your day as they are polite and seem like humans unlike travel west Midlands robots that can't keep time. If you need to get somewhere on time I suggest you travel well in advance or just use another easier alternative. Customer service will look into complaints but you will mostly find they make you feel like your lying to them when they ain't the ones standing around for their companies unreliabile service.

Technicator

5/5

Clean and now they got the doors it's not so cold in winter. You can pick up your Amazon Parcels from here. Charge your phone using the charge lockers, or buy a pass from the machines. A hub of activity where I can plan my journeys from A to B.