Trailfinders Belfast - Belfast

Serene S. K.

A fantastic 5 star service from Adel McGarrell. From the first introduction, the excellent questions she asked and great solutions, to our very sketchy requirements, Adel came up with a dream itinerary to suit myself and my husband (opposite holiday requests) at a price we were very happy with. Nothing short of a miracle !

Geoff C.

Disappointing, the establishment was recommended to my party by another business in this resort, on arrival at approximately 7 o’clock my group of 7 were told that due to the fact they had been busy there was only fillet steak left, on arrival our arrival there was on 4-6 customers, however they were able to rustle up one sirloin. presentation poor (sorry no photos) I was so disappointed as was my party. Need to up their game and not disappoint their customers.

Nicole

We had the best experience in Trailfinders. All the staff were lovely and so knowledgeable! Ashley helped us plan every detail of our honeymoon. I would highly recommend & will definitely book again.

Betty M.

We booked a holiday to Cuba with this company everything went smoothly, we did recommend this company to our friends. A member of my family was recommended by their daughter. I will definitely be using trailfinders again.

Lisa B.

While the company themselves are fantastic and efficient unfortunately they use a broker in England CSAL who do not reply to or settle claims so taking a policy out through this company is pointless.

I think it's important anyone taking a policy out with this broker is aware of the fact that they will be unlikely to receive a settlement if they have to claim. I sent all my paperwork in February, I have yet to receive anything other than generic emails saying they will get back to me. I have referred the matter to the Financial Ombudsman in the UK now which is such a waste of my own personal time also.

Lynn M.

Fantastic team, spoke to 3 of the team to make final arrangements for a trip to Australia. Really helpful, consistent service and efficient. Thank you

Joy D.

Thank you very much Trailfinders Belfast. We had booked an amazing trip to USA with Ashlene but due to the current pandemic it was cancelled. Trailfinders kept in touch with us with regular updates and we received our refund in total, hassle free. Can't recommend these guys enough and will definitely be booking them again ..... customer for life xx

G M.

The most unhelpful arrogant and condescending customer experience I've encountered in years. Offered me a 12 month ticket for a 6 month trip. When I told her I didn't want 12 months, her response was, 'It is what it is.' This 'attitude' actually done me a favour in the end, as I walked just round the corner, to Howard street, and Oasis Travel. Oasis were able to offer me a great price for the same 6 month trip (so much for it is what it is), and told me if I could find better dates or prices online, they would try their best to book those for me. Do yourself a favour and walk 100 metres, just around the corner, to Oasis Travel, in Howard Street, for a geniinely helpful, and pleasant service.