Threaplands - Elgin

Matt ..

Don’t know what it’s like, but I can tell you they aren’t dog friendly…2 stars due to a large car park.

edited….unfortunately I didn’t turn up for something to eat, it was the garden centre I was going to visit. The staff member did say that we could go to the tent area for food, but we couldn’t take the dog to the garden centre, and that she didn’t make the rules, 🤷🏻. Maybe another time when we come up to visit family and I don’t have the dog with me.

Peter P.

This is one of the nicest garden centres I have had the pleasure to visit. Large parking area catering for most vehicle sizes leads you into a stylish building packed with numerous items covering several retail areas. Pleasant staff, a great food shop, and very clean toilets adds to the value experience. To the rear of the building is the garden shopping area which to be fair covers a large range of products that are high end but reasonably priced. A great place to visit and fully recommended. Downside is the A96 road which needs care on entry and exit due to speed and quantity of vehicles using it, that said it still doesn't detract from the great service offered.

Mark A.

Arrived today at 11:30am. Was told breakfasts were finished and they were changing onto.the lunch menu. Was told that it would begin at 12:00 midday. That was fine, no problem with waiting 30 mins. Ah, but then we were informed that there was a booking for a party of 30 arriving around 12:00 midday and if they arrived before we had been served, we would have to wait a fair amount of time, until the large party was served as they would take priority!! It was not only what was being said, but the manner in which it was being said. So I said, "that's not great", to which the reply was "well, that's the way it is!"
We decided to leave and go elsewhere, where we might be welcome customers. We won't be going back to Threaplands again. Their attitude is absolutely diabolical.

Antonios F. E. R.

Called in here as everywhere else round about seems to be shut on a Monday and Tuesday, why? Do they think no one wants coffee Mondays and Tuesdays. Anyway I digress. Very nice relatively small garden center with a very nice restaurant. I had the usual tester, as if you didn't know, a fried egg roll. Not the cheapest ever but I'll let them off as at least they were open. The roll was really nice and soft and the egg was almost perfect ( I have high standards on a roll and fried egg) not to runny but not solid either. The coffee was hot and strong and the staff were friendly. There is a nice small play area for the weans, although the age limit was upto 10yrs. The center its self had a nice selection of gifts and a superb selection of original birthday cards, not your usual rubbish. Never went into the plant section but looked well stocked. Mite need to go back to try the cheese scone as they did look good.

Alan F.

Excellent food but slow service i waited for almost half an hour for a roll and egg.

L

We’ve driven past so many times but today stopped for lunch and a wander. Really interesting selection of gifts, food and clothing and the plants outside looked so healthy. Our lunch which was served quickly was delicious and the choices on the menu would suit any tastes, including a wide selection of gluten free options which was great for me as I have coeliac disease. The thing that stood out though, was the staff. They were friendly and helpful and we will definitely be back again soon.

Margaret R.

Wont be back. Waited 20 minutes for order to be taken, 25 minutes later was told there was no roast left.
Thank you for your promptly reply.
Unfortunately we were not offered to ch
oose anything else. And were not told about your new system or it being human error.

Maryann G.

First time in restaurant, excellent food, excellent service from all staff, we had the over 60’s lunch club menu, with excellent choices and great value for money. We will definitely return and would wholeheartedly recommend