Thornton Travel - Penarth

Thornton Travel is a highly regarded travel agency located in the charming coastal town of Penarth, Wales. Situated at Address: 31 Windsor Rd, Penarth CF64 1JD, United Kingdom, the agency has established itself as a reliable and customer-focused provider of holiday planning services. With a dedication to personalized service and a comprehensive range of travel options, Thornton Travel caters to a diverse clientele seeking memorable vacations.

About Thornton Travel

Thornton Travel’s core business revolves around assisting individuals and families in planning and booking their ideal holidays. They specialize in a broad spectrum of travel arrangements, encompassing everything from short city breaks and relaxing beach vacations to adventurous expeditions and complex multi-destination itineraries. The agency prides itself on its ability to tailor each trip to the specific needs and preferences of its clients, ensuring a truly bespoke travel experience. The team at Thornton Travel consistently demonstrates a passion for travel and a commitment to delivering exceptional service, fostering strong and lasting relationships with their customers.

Key Features and Services

Several key features contribute to Thornton Travel’s success. Firstly, their expertise lies in providing comprehensive travel solutions, handling all aspects of the booking process – flights, accommodation, transportation, tours, and activities. Secondly, they maintain strong relationships with a network of trusted travel suppliers, enabling them to secure competitive prices and access to a wide selection of destinations and offerings. Credit cards are accepted as a form of payment, offering convenience for clients. Furthermore, the agency operates with a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility.

• Personalized Travel Planning: Each client receives dedicated attention, with a travel consultant taking the time to understand their travel aspirations and budget.
• Extensive Destination Knowledge: The team possesses in-depth knowledge of numerous destinations worldwide, offering valuable insights and recommendations.
• Competitive Pricing: Thornton Travel leverages its supplier network to secure the most advantageous deals for its clients.
• Post-Booking Support: They provide ongoing support throughout the travel journey, addressing any queries or concerns that may arise.

Location and Contact Information

Thornton Travel’s physical location at 31 Windsor Rd, Penarth CF64 1JD, United Kingdom, provides a welcoming and accessible point of contact for clients. Although a telephone number isn’t readily available online, potential customers can easily reach out through their website. The agency’s website, currently unavailable, would provide further details on their services, destinations, and contact methods. Visiting the shop in person offers the benefit of face-to-face consultation and the opportunity to explore travel brochures and resources.

Customer Feedback and Reputation

Based on publicly available information, Thornton Travel enjoys a remarkably positive reputation within the Penarth community. Google My Business reviews consistently highlight the agency’s exceptional customer service and the expertise of its staff. The average opinion reflects a resounding 5/5, indicative of overwhelmingly satisfied clients. One review details a particularly positive experience with Sarah Hales, praising her helpfulness and dedication in finding a suitable holiday. Another customer recounts a second booking, emphasizing Sarah’s proactive approach in fulfilling their desired travel arrangements for a subsequent trip. The feedback suggests a strong emphasis on building rapport with clients and understanding their individual needs. The agency's commitment to providing a seamless and enjoyable travel planning experience is clearly valued by its clientele. It seems that the team cultivates a friendly and approachable atmosphere, contributing to a positive and memorable interaction for every customer.

Recommendations for Potential Clients

For individuals seeking a reliable and personalized travel agency, Thornton Travel presents an excellent choice. The agency’s focus on customer satisfaction, combined with its extensive knowledge and competitive pricing, positions it as a valuable resource for all travel needs. Whether planning a romantic getaway, a family vacation, or an adventure-filled expedition, Thornton Travel’s experienced consultants are dedicated to crafting a bespoke itinerary that exceeds expectations. The agency’s accessibility features, including the wheelchair-accessible entrance, further demonstrate its commitment to inclusivity. Considering the overwhelmingly positive feedback and the agency’s dedication to providing exceptional service, it is highly recommended that prospective clients contact Thornton Travel to discuss their travel aspirations and explore the possibilities.

In essence, Thornton Travel represents a trusted and professional travel agency committed to delivering memorable travel experiences. Their dedication to personalized service, combined with their extensive network and commitment to accessibility, makes them a standout choice for discerning travelers.

👍 Reviews of Thornton Travel

Maggie P.

5/5

Had lovely experience in penarth shop early this year was given lots of help and time by Sarah Hales found us a lovely holiday in may, came.home and whent back to book another holiday for Oct. Thanks Sarah your a star. And to add all the girls there are lovely and helpful 😊

John R.

5/5

We have used Thornton twice and are about to book another trip. Sarah work hard to find us exactly what we were looking for. Couldn't be happier.