The Swain Group - Rochester

The Swain Group is a reputable and reliable company based in the United Kingdom, located at Medway Freight Centre, Priory Rd, Rochester ME2 2BD. Their phone number is 1634733333, and their website is theswaingroup.com.

The company specializes in transportation services and logistics. They are well-known for their wheelchair-accessible car park, wheelchair-accessible entrance, toilet facilities, and commitment to providing a safe and welcoming environment for the LGBTQ+ community and trans individuals.

With a strong focus on safety, The Swain Group has received positive feedback from customers. One satisfied client noted that they were advised of a longer wait time, but access to facilities made the experience enjoyable. Another reviewer praised the site's safety-conscious approach.

Overall, The Swain Group has an impressive average rating of 4.1 out of 5 on Google My Business, with a total of 108 reviews.

Safety and Accessibility Features

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Toilet facilities
• LGBTQ+ friendly
• Transgender safe space

Key Points

• Address: Medway Freight Centre, Priory Rd, Rochester ME2 2BD, United Kingdom
• Phone: 1634733333
• Website: theswaingroup.com
• Specialties: Transportation service, Logistics service

👍 Reviews of The Swain Group

Iftikhar A. A.

1/5

We’ve consistently struggled to obtain quotes from this haulier. It often requires repeated follow-ups, which causes delays and frustration. Communication and responsiveness need significant improvement

Ell H.

5/5

A very safety conscious site.
I was advised it would be a long tip which it was but I had access to the facilities so there wasn't a problem.

Sharon F.

1/5

Was ranted at by a Swain lorry driver last week who was too thick to realise what give way lines are and that you give way to traffic on a roundabout that is coming from your right! I indicated to show exactly where I was going but his arrogance obviously took over. Complained to the company and had everything on dashcam. Was told it would be looked in to and they would get back to me. One week later and nothing!

Sukhy

1/5

Generally a decent company until you run into awful members like Evija, she is the most unprofessional “office” staff ever! Inconsiderate, incompetent & rude with zero knowledge of how transport works, even Swains own employees do not have anything good to say about her & other selective members of office staff!
Despite VOR & defecting vehicles for multiple issues such as below, was still told to drive unroadworthy vehicles as it had to be done!

julia S.

1/5

Witnessed very poor driving by one of your trucks on the m25 earlier. He was driving erratically under taking cutting in etc. We manoeuvred to middle lane to overtake him mid way past him he Started indicating to pull out. Instead of just waiting till we past ( we don’t have a hugely fast car!) he opened the window and started gestulating for us to hurry up. This was in the bad weather also. Really poor dangerous driving.

Rob ?.

5/5

A very good company. I especially recommend the new driver. The company provides training. The management is understanding and always goes with their driver. You can count on them and come with any problem and for sure do not send back or ignore it. I know it because I work here.

Andy B.

5/5

These guys can get anything transported. With helpful office staff and plenty of storage space nothing is to big or to small. Fantastic professional helpful drivers that take pride from the moment they collect your goods right through to the safe delivery

Timoteo K. F.

1/5

Should consider hiring drivers who know not to take exits at the last possible moment in a HGV