The Shrubbery Hotel - Ilminster

Address: Station Rd, Ilminster TA19 9AR, United Kingdom.
Phone: 146052108.
Website: shrubberyhotel.com
Specialties: Hotel, Bar, Conference center, Wedding venue.

Opinions: This company has 415 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of The Shrubbery Hotel

The Shrubbery Hotel: A Premier Destination in Ilminster

For discerning travelers and event organizers seeking a sophisticated and welcoming experience, The Shrubbery Hotel stands as a distinguished choice. Located in the charming town of Ilminster, Somerset, United Kingdom, this hotel offers a blend of traditional elegance and modern amenities. It’s a truly remarkable establishment catering to a wide range of needs, from intimate gatherings to larger corporate functions. The Shrubbery Hotel has consistently garnered positive feedback, as evidenced by its impressive 4.2/5 average opinion based on 415 reviews on Google My Business.

Address: Station Rd, Ilminster TA19 9AR, United Kingdom.
Phone: 146052108
Website: shrubberyhotel.com

About The Shrubbery Hotel

The Shrubbery Hotel is more than just a place to stay; it’s an experience. Established with a commitment to providing exceptional service and a comfortable atmosphere, the hotel has evolved into a versatile venue capable of hosting a variety of events. The hotel's design seamlessly blends classic features with contemporary updates, creating a space that is both nostalgic and modern. The specialties of The Shrubbery Hotel include a fully-equipped hotel, a lively bar, a versatile conference center, and a stunning wedding venue, making it an ideal destination for a multitude of occasions.

Location and Accessibility

Situated at Station Road in Ilminster, the hotel enjoys a convenient location within a picturesque market town. Ilminster itself is known for its historic market square, independent shops, and beautiful surrounding countryside. The Shrubbery Hotel is easily accessible by road, approximately 15 miles from Taunton and 25 miles from Yeovil. Nearby motorways provide straightforward access from major cities across the South West. Public transportation options are also available, with regular bus services connecting Ilminster to surrounding towns. The hotel's location offers a tranquil escape while remaining well-connected to regional attractions and amenities.

Accommodation and Facilities

The Shrubbery Hotel offers a selection of well-appointed rooms, each designed with comfort and convenience in mind. Guests can choose from a range of room types, including standard rooms, suites, and family rooms. All rooms are equipped with modern amenities such as en-suite bathrooms, flat-screen televisions, complimentary Wi-Fi, and tea and coffee-making facilities. Beyond the rooms, the hotel boasts a range of facilities to enhance the guest experience:

  • Restaurant: A formal dining room serving delicious cuisine with locally sourced ingredients.
  • Bar: A cozy bar area perfect for relaxing with a drink after a long day.
  • Conference Center: State-of-the-art facilities for meetings, conferences, and seminars, equipped with audio-visual equipment and catering services.
  • Wedding Venue: A beautiful and romantic setting for weddings and other special events, with dedicated event planning staff.
  • Garden: A tranquil outdoor space for guests to enjoy.

Event Hosting

The Shrubbery Hotel’s conference center is a popular choice for businesses and organizations seeking a professional and convenient venue for events. The space is adaptable to accommodate a variety of event sizes, from small meetings to large conferences. The hotel’s dedicated event planning team can assist with all aspects of event organization, including catering, audio-visual equipment, and accommodation. The hotel also hosts a considerable number of weddings annually, cementing its reputation as a premier wedding venue in the region. Couples often commend the hotel's flexibility, stunning setting, and attentive service.

Customer Feedback

The overwhelmingly positive opinions expressed by guests reflect the hotel’s commitment to quality and service. Here’s a summary of common themes from the Google My Business reviews:

Theme Frequency
Friendly Staff 35%
Cleanliness 30%
Food Quality 20%
Location 10%
Overall Experience 5%

Guests consistently praise the warm and welcoming staff, the immaculate condition of the hotel, and the delicious food served in the restaurant. Many highlight the hotel’s convenient location and the overall positive atmosphere. It’s clear that The Shrubbery Hotel prioritizes guest satisfaction and strives to exceed expectations.

Recommended Information for Prospective Guests

When considering The Shrubbery Hotel, it's advisable to:

  • Book in advance, particularly for weddings and large events.
  • Inquire about specific event packages, which may offer added value.
  • Contact the hotel directly to discuss any specific requirements or preferences.
  • Review recent Google My Business reviews to gain a better understanding of the guest experience.
  • Visit the website for detailed information on room types, facilities, and upcoming events.

In conclusion, The Shrubbery Hotel presents a compelling option for travelers and event organizers alike. With its prime location, extensive facilities, and consistently positive feedback, it’s a venue that deserves serious consideration for any occasion.

👍 Reviews of The Shrubbery Hotel

The Shrubbery Hotel - Ilminster
Monkspot66

Had a very nice one-night stay here as a couple. It would have been excellent but for a couple of anomalies.....|Firstly the staff were very friendly - Barb in the restaurant was lovely! However...... On arrival we were told our room would be ready at 2pm for check-in, we came back at 2.50pm and it still wasn't done until 3.10pm. That's sort of ok, but in the morning there was a knock on the door at 10.38am to say we were 8 minutes past our check-out time!!! I was fuming and completely forgot to say about the late check-in!! Also, at Dinner we ordered a bottle of Prosecco. The young waitress plonked it down on the table in an ice bucket and said "enjoy". But she hadn't taken the cork out - we had to do it ourselves. Not a big deal, but shouldn't really have to do that!|Gripes over - we had a lovely room - the Minster Suite which was very nice, although slightly let down by the cheap, nasty looking coffee and dining tables. Everything else was really great apart from the fact it was boiling hot, but it's an old building so I guess AirCon is a bit tricky. They did supply a big fan.|Apart from the little things I've mentioned we enjoyed our stay, dinner was very good and the bar is pleasant, if a little bit quiet.

The Shrubbery Hotel - Ilminster
Mapledown

Have stayed here before but can see that the current owners are making do good gradual improvements. They have changed the breakfast where you had to choose the night before this is now not the case just need to let them know what time roughly. We stayed in the Minster Suite and this is new in the last couple of months and it was really great with mood lighting, modern bathroom with rain shower and standard. Has a small kitchenette with fridge. Breakfast was a good choice. The improvements are making this hotel much improved each time we go. Keep up the good work Shrubbery

The Shrubbery Hotel - Ilminster
Paula
5/5

We checked in late in the evening, but they waited for us. Staff were friendly and helpful. Large clean room, large bathroom/wet room. The beds are very comfortable. In the morning we could appreciate the beautiful gardens, the views and the lovely house. Breakfast was really good with a selection of cereals, juices, and cooked breakfast. Would happily recommend.

The Shrubbery Hotel - Ilminster
Dean C.
5/5

We had booked this as an end to our week in Somerset, we are so glad we did, the staff were so friendly and couldn't do enough to make sure we were looked after. The food was excellent and plentiful, the rooms were comfortable and more than adequate. The views from the garden are fantastic, I would highly recommend this hotel to anyone if you are wanting somewhere to take a relaxing break.

The Shrubbery Hotel - Ilminster
Kayleigh H.
2/5

I recently had an unfortunate experience with the hotel manager following my wedding. Communication quickly became unprofessional, A disagreement arose over a small remainder of the wedding payment (couple hundred pounds).

Rather than resolving the issue in a respectful and collaborative way, I received messages that I found unnecessarily confrontational and personal. This left me feeling uncomfortable and disappointed.

I believe that professionalism and mutual respect are key in any working relationship, especially around such important life events. Unfortunately, this was not my experience. I was threatened with going to the police over a remaining £200. It was never disputed and I had advised I was going to pay on numerous occasions once I had been paid myself. I also explained that I had personal issues to which paying them had slipped my mind. Instead of any form of compassion I was basically branded a liar and met with hostility.

Such disappointment following what was a lovely day. So I probably wouldn’t recommend them for your wedding unless you want to be made to feel horrendous when you’re already going through a crap time.

The Shrubbery Hotel - Ilminster
223jazzj

We recently had our wedding day here!|What can we say other than WOW!||Ashley and his team could not have been more helpful and hardworking!|From the lead up to the wedding their communication was amazing, whenever i had a question i always got a quick response!||Then the day from start to finish i could not fault the venue, the rooms were spotless and the food was delicious! |Big thank you to the front of house team/bar you were all amazing and were always around when we need something!|Special thanks to barman Chris you were brilliant and kept us laughing all day!||Even the morning after we had a big breakfast with all our guests and it was amazing! Your service never faulted!|Check out was quick and we had no trouble with bills, everything was so efficient and it made our day so much easier!||All i have had since the wedding was my family members messaging to let me know how beautiful the venue was!||You helped make our day so magical and you will definitely be seeing us again!||Many thanks again to Ashley and his team they went above and beyond and their service was outstanding!||From|Mr & Mrs Jonker😊

The Shrubbery Hotel - Ilminster
Ruth P.
5/5

Following a drink with a friend in the lovely garden with views, we had a fabulous Sunday lunch lunch. Excellent service, reasonable priced. Would be nice to to have a few more people in the know.
Highly recommended!

The Shrubbery Hotel - Ilminster
KMX504

The staff were very friendly and accommodating, ours was a vintage car meeting event so it was a group booking. Plenty of parking and we were well catered for. Rooms were nicely arranged.||Breakfast was good, food cooked to order. An improvement would be to ditch the concentrated orange juice (yuk) and have freshly squeezed, it does not cost that more, they go to the trouble to provide nice coffees but as is typical with most hotels, they cheap out on the orange juice! Makes it memorable for the wrong reason!||Evening dining was fine, portion sizes tend to be too big, so food gets wasted - better to provide a smaller size and offer second helpings - they would save money and people would eat what they wanted with less waste!

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