The Fuel Card Company Ltd - Ipswich

Address: Unit 7, The Fuel Card Company Ltd, Hill View Business Park, Old Ipswich Rd, Claydon, Ipswich IP6 0AJ, United Kingdom.
Phone: 3331229064.
Website: fuelcards.co.uk
Specialties: Promotional products supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 1.1/5.

📌 Location of The Fuel Card Company Ltd

☎️3331229064

The Fuel Card Company Ltd is a prominent promotional products supplier located at Unit 7, Hill View Business Park, Old Ipswich Rd, Claydon, Ipswich IP6 0AJ, United Kingdom. With a phone number of 3331229064, this company has established a strong presence in the industry, catering to the needs of businesses and organizations seeking high-quality promotional items.

The company's specialties lie in providing a wide range of promotional products, ensuring that clients can find the perfect items to represent their brand effectively. Their extensive product catalog includes mugs, bottles, pens, and various other items that can be customized to suit individual requirements.

Wheelchair-accessible car park - The Fuel Card Company Ltd understands the importance of accessibility and has made sure that their clients and employees can easily access their premises.
Wheelchair-accessible entrance - In line with their commitment to accessibility, the company has ensured that their entrance is wheelchair-friendly, making it convenient for everyone to enter the premises.

With a total of 76 reviews on Google My Business, The Fuel Card Company Ltd has garnered mixed opinions from its clientele. The average rating stands at 1.1/5, indicating that there is room for improvement in terms of customer satisfaction. However, it is essential to consider that the nature of promotional products may lead to varying levels of satisfaction among customers, depending on their specific needs and experiences.

To learn more about The Fuel Card Company Ltd and their offerings, potential clients are encouraged to visit their website at fuelcards.co.uk. The website provides detailed information about their products, services, and any ongoing promotions or deals. For those who prefer a more personal approach, the company's phone number and physical address are readily available, making it easy to reach out and discuss specific requirements.

"If you're looking for a reliable promotional products supplier, The Fuel Card Company Ltd is definitely worth considering. While their reviews may not be overwhelmingly positive, their commitment to accessibility and the variety of products they offer make them a viable option for businesses seeking to enhance their brand visibility. Don't hesitate to contact them through their website or by phone to discuss your specific needs and find out how they can help you achieve your marketing goals."

👍 Reviews of The Fuel Card Company Ltd

Alan P.

1/5

Total scaTotal con! However I Have successfully taken them to court for a full refund! Please Please do the same.
They had added hundreds of charges to my account without my approval or acknowledgment. They send emails hidden that look like adverts with and automatic increase in services then have an opt out button if you don’t click on automatically add fees to your bill. They started off charging less for fuel than direct at the pump, then now it’s way more expensive ! Cancel your cards ASAP
I gave them a week to refund me over £850 and they refused. I paid £70 through the small claims court and they emailed me in days to settle out of court. They tried to get me to sign a gagging order to stop this review and I refused to accept it. They settled the claim in full one week later under my terms not there's. They know exactly what they are doing and I hope more people take them to court off the back of my success m avoid at all costs.

Mark M.

1/5

This company is thoroughly dishonest. They have been charging me over £2.40 a litre for unleaded including VAT despite the fact we spend over £20,000 per month with them and nobody seems to want to sort it out.

Marian L.

1/5

I wish I could give 0 stars!!!
The worst experience ever! I missed one payment for whatever reason, had money in the account, went abroad and my account was blocked. 1 day I was late and I payed straight away and after a week I received 95£ charge and a day after I received 190£ charge. I paid cause I don’t wanna have bad credit and things like that but they are ripping people off!! They deserve closed and fined to the roof and back! How can companies like that get away with these scams and we put one finger wrong and pay fines like clowns!!? Shame on them!!!!!

Dave

1/5

In almost 15 years, in business this is the only negative review I've ever left. The company gets off to a good start before gradually increasing prices for fuel until they are massively over forecourt prices, they also add on additional costs after a while. I asked our workforce (only had four cards) to stop using it as I had cancelled the account. Turns out fuelcard dint close the account, kept charging me and even added around a £200 non usage fee!!. Asked for it back and they said no because they can charge for three months after i ask for the account to be closed.
Eventually got hold of customer services and the operator basically agreed with me what a shambles they were. If this post stops one person joining it will seem worthwhile. Avoid at all costs, because it will cost you more than they first tell you.

Lindsay V.

1/5

PATHETIC! AVOID!!! In over 45 yers of business I can safely say this is the worst company I've ever had the misfortune of dealing with. Honestly there are FAR better suppliers are available, it's even worth paying a penny or two more to get decent account management (when I say decent - any would have been a start). Had three accounts for three companies all supposedly linked. I'd sneeze and they would use that as an excuse to put a price up on any one of them randomly. When challenged there would be endless excuses and battles, I proved on every occasion that they were wrong but no refund was ever given to me against my overcharged invoices. Was once even told to wait three months and everything should settle down. hahahah, nope. To this very day (well until account closure last week) one of may accounts would have been paying over 5p per litre more than the others. Now with Drivecard and loving the support and trouble & stress free experience I'm having. No support and no-one cares! Avoid, you've been warned. unfortunately I have to give one star.

Charlie K.

1/5

Terrible company to try and get hold of , firstly was promised at the start cheaper than forecourt prices, a few months in we found out we was paying nearly 10p per litre than the forecourt price, trying to get hold of them to discuss this was a nightmare , wasn’t bother to help and keep us as a customer with 2 fuel card which was additional £25 each a year , massive rip off. Avoid

Daniel R.

1/5

One star is to many. This company adds items that you haven't asked for or been made aware of to your invoice and when you call they are very rude, if you try to email you won't get a reply.

Concrete M.

1/5

This company is an absolute joke.. 0 stars. Couldn't even run a bath..

Do not use them they add extra charges, do not get back to you. Nightmare to get hold of them..
Prices are good for abot then creep up.
Number for customer services.. constantly busy on hold of ages trying to speak yo someone, passed round the houses. Look at other reviews and shocked how bad they are.. very disappointed 😞 😔