The Craiglands Hotel, Sure Hotel Collection by Best Western - Ilkley

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Introduction to The Craiglands Hotel

The Craiglands Hotel, a distinguished part of the Best Western Sure Hotel Collection, stands as a premier accommodation choice in the heart of Ilkley, United Kingdom. This establishment is renowned for providing comfortable and reliable lodging for travelers seeking a blend of classic charm and modern conveniences. Located at Cowpasture Rd, Ilkley LS29 8RQ, the hotel serves as a convenient base for exploring the picturesque Yorkshire Dales and nearby attractions. Its affiliation with the globally recognized Best Western brand ensures a consistent standard of quality and service, making it a trusted option for both leisure and business visitors. The hotel's design and offerings cater to guests who value a cozy, inviting atmosphere without compromising on essential amenities, positioning it as a mid-range but dependable option in the competitive hospitality sector.

In recent years, The Craiglands Hotel has solidified its reputation through its commitment to guest satisfaction, evident in its operational details and customer engagement. With a focus on providing a seamless stay, it offers features such as well-maintained rooms, courteous staff, and a range of services tailored to meet the needs of diverse travelers. The hotel's strategic location in Ilkley, a town known for its historic architecture and vibrant community, facilitates easy access to local landmarks like Ilkley Moor and the River Eden Valley. For those planning a stay, the hotel presents itself as an affordable yet stylish retreat, ideal for couples, families, or individuals embarking on short-term visits to the region. Overall, The Craiglands Hotel is celebrated for its balance between traditional British hospitality and contemporary comforts, ensuring a memorable experience for all who choose to stay there.

Location and Accessibility

Strategically situated at Cowpasture Rd, Ilkley LS29 8RQ, The Craiglands Hotel benefits from its proximity to key transportation links and local amenities, making it an accessible choice for visitors arriving by various means. Ilkley itself is a charming market town in North Yorkshire, offering a mix of shopping, dining, and cultural activities that appeal to tourists of all interests. The hotel is within easy reach of major roads, including the A642 road, which connects Ilkley to destinations such as Bradford and Harrogate, facilitating convenient travel for those exploring the broader area. For guests arriving by train, Ilkley Station provides direct connections to major cities like London and Leeds, with the Craiglands Hotel being a short distance from the station, ensuring a hassle-free arrival. Additionally, the town boasts a strong cycling and walking culture, and the hotel encourages eco-friendly travel by offering bike rental services or proximity to scenic routes for outdoor enthusiasts.

When considering accessibility, The Craiglands Hotel is designed to accommodate a range of guest preferences, including those with mobility needs. The surrounding area in Ilkley is relatively flat and pedestrian-friendly, with many attractions and restaurants within walking distance from the hotel. Public transportation options, such as local bus services, are readily available for day trips to nearby sites like the Yorkshire Dales National Park or the historic city of York, approximately a 45-minute drive away. For international visitors, the nearest Leeds Bradford International Airport is about an hour's drive, making it feasible for those seeking longer excursions. The hotel's location not only simplifies navigation but also immerses guests in the local lifestyle, with Ilkley Market offering fresh produce and local crafts on Sundays, adding to the appeal for those looking to experience authentic British charm. Overall, the accessibility of The Craiglands Hotel enhances its value as a travel destination, providing a practical base for adventurers and sightseers alike.

Characteristics and Facilities

As a member of the Best Western Sure Hotel Collection, The Craiglands Hotel distinguishes itself through its focus on delivering exceptional value, comfort, and reliability. The hotel typically features a selection of well-appointed rooms, including standard doubles, family suites, and accessible options, each equipped with modern amenities such as free Wi-Fi, flat-screen televisions, and en-suite bathrooms. Guests often highlight the cozy fireplace in the lobby area as a standout feature, particularly during colder months, adding a touch of warmth and inviting ambiance to the property. Beyond the accommodations, the hotel boasts a range of facilities designed to enhance the guest experience, such as a complimentary breakfast buffet that includes local specialties, a helpful 24-hour front desk for assistance, and a car park for自驾 visitors. The overall design of the hotel reflects a traditional English aesthetic with contemporary touches, creating a welcoming environment that appeals to travelers seeking a blend of heritage and innovation.

• Room Amenities: Rooms include air conditioning, tea/coffee making facilities, and ironing services, ensuring a comfortable stay.
• Public Areas: The hotel features a lounge with comfortable seating and free high-speed internet access throughout.
• Food and Beverage: Guests can enjoy on-site dining with the hotel's restaurant, offering options like full English breakfasts and evening meals featuring locally sourced ingredients.
• Additional Services: Concierge services assist with booking tours or activities, and the hotel provides luggage storage for early arrivals or late departures.

One of the key characteristics of The Craiglands Hotel is its emphasis on personalized service, with staff trained to provide attentive support during check-in, check-out, and throughout the visit. The hotel's commitment to sustainability is also noteworthy, with initiatives such as energy-efficient lighting and waste reduction programs, aligning with the growing demand for eco-conscious travel choices. For those seeking relaxation, the hotel may offer options like a small garden or terrace for leisurely moments, though it is not a luxury spa destination. Overall, the characteristics of The Craiglands Hotel position it as a versatile option for various types of travelers, combining practical facilities with a focus on guest well-being and local integration.

Customer Opinions and Ratings

Customer feedback for The Craiglands Hotel paints a mixed but generally satisfactory picture, reflected in its Google My Business profile, which has garnered 825 reviews and an average rating of 3.6 out of 5. Many guests commend the hotel for its friendly staff and comfortable rooms, often noting the attentiveness of the front desk team and the cleanliness of the property. Positive comments frequently highlight the ease of booking and the straightforward check-in process, which is particularly appreciated by first-time visitors to the area. However, some reviews point out limitations, such as the need for upgrades to room facilities or minor issues with noise levels in certain areas, which can affect the overall experience. The average rating suggests that while the hotel meets the expectations of a majority of its guests, there is room for improvement in specific aspects to elevate customer satisfaction.

When examining the reviews more closely, it's evident that the hotel performs well in categories like value for money and location, with several reviews praising the reasonable prices compared to other hotels in Ilkley. For instance, one guest mentioned enjoying a quiet, restful night's sleep despite a busy itinerary, underscoring the hotel's role as a reliable refuge. On the downside, recurring themes include the lack of advanced amenities like a swimming pool or fitness center, which might appeal to younger travelers or those on extended stays. Despite these critiques, the high volume of positive reviews indicates a strong foundation for repeat business and recommendations. To improve its standing, the hotel could focus on addressing common pain points, such as room upgrades or additional recreational options, to boost its appeal further. Overall, the customer opinions provide valuable insights into the hotel's strengths and weaknesses, helping potential guests make informed decisions.

Recommendations for Potential Guests

For individuals considering a stay at The Craiglands Hotel, the following recommendations can help ensure a rewarding experience. First, it is advisable to book in advance, especially during peak seasons such as summer holidays or weekends, to secure favorable rates and availability. The hotel's website, accessible via bestwestern.co.uk, provides comprehensive details on room options, special offers, and booking procedures. Guests are encouraged to utilize the online reservation system for convenience, which often includes discounts or loyalty points for future stays within the Best Western network.

• Plan Ahead: Research local attractions and activities to maximize your time in Ilkley, such as visiting Ilkley Brewery or exploring the town's Georgian architecture.
• Communicate Needs: When booking, specify any dietary requirements or accessibility needs to ensure the hotel can accommodate them.
• Use Available Resources: Take advantage of the free Wi-Fi and transportation advice offered by the hotel staff to enhance your trip.

If you're traveling with children, The Craiglands Hotel's family-friendly amenities, such as the breakfast options, make it a suitable choice, though it may not cater to all family needs like a kids' club. Business travelers will appreciate the hotel's proximity to Ilkley's conference facilities and the reliable service for meetings, while couples seeking a romantic getaway can enjoy the cozy ambiance and central location. Ultimately, The Craiglands Hotel is recommended for those prioritizing comfort, value, and a stress-free stay in a picturesque setting. By following these tips and checking recent reviews on platforms like Google My Business, guests can optimize their experience and make the most of their visit to this notable establishment.

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👍 Reviews of The Craiglands Hotel, Sure Hotel Collection by Best Western

Chantelle T.

4/5

Fabulous location right on the edge of Ilkley moor.
Straight out of the hotel to an amazing array of walks.
It’s a 20minute walk from the town centre.
Uphill and it’s a proper lung buster!
We didn’t take advantage of the breakfast as we always ate too late the night before!
Rooms, we paid for an upgrade and weren’t disappointed. Lovely bathroom, huge bath and pleased to see shampoo and shower gel dispensers instead of small single use plastics, enormous bedroom, strange little anteroom with (I assume) bed settees.
Two suggestions - both about the room:
Would have liked a choice of cooler bedding - hottest year on record and a heavy quilt.
Milk in the room. The hotel is trying to reduce their carbon footprint, so, disappointing to still see the small milk pots.
Maybe time to introduce a travel fridge for small pint of milk.
Delighted with our stay and definitely will return.

JonathanP400

This is a traditional three star hotel within the Best Western franchise. It is located within walking distance of Ilkley Town centre, although the walk back is all uphill. It has plenty of free parking, is a little tired in places, but the staff are friendly and do their best. The breakfast buffet was just about warm, but the coffee machine was hit and miss. Dinner was much better and the bar service was fine.

Widewalker

The room was clean and at a reasonable room only price but there were two problems with the services. The most important issue was that the hot water supply became tepid in the morning giving a rather cool shower and too cold for a bath. When we mentioned this at checkout it seems that although the hotel has regular coach tour business the water system cannot cope with the demand from 40-50 people showering in a short period, so be warned. Secondly the modern in room TV is all set up to receive screencast of personal streaming services from your phone when the phone is networked through the TV hotspot function. Sadly the TV hotspot is only erratically connected to the Internet making this great idea mostly unusable.

Jane_RE4746XV

The treatment I received on booking a room here so that we could attend a Bistrot Pierre French night and wine pairing was nothing but excellent from start to finish. I received an email a couple of days previously advising that there was going to be an “event” taking place at the hotel which was helpful to know. I requested a quiet room with a view if possible and the room we received on the first floor was superb. The event turned out to be a wedding which didn’t disturb us in the least - well apart from the late night fireworks when we’d gone to sleep but they were soon over and done with. The receptionist couldn’t have been more helpful or pleasant. We would have no hesitation in recommending to others and for us to book again. What a welcome treat it was to stay here!

Minibob4

Before coming I had read some review that weren't the best so wasn't expecting much however I can honestly say it is a stunning place. No it isn't the most modern in regards to the bathroom and bedroom furniture but it is in keeping with the building. The reception area and bar and restaurant are lovely, with free water available when you arrive. The room is clean and huge with a safe, ironing board, hairdryer, kettle and basic toiletries. There was also a fan in the room which helped as it was a very warm day. Bed feels comfy and pillows just right. |Parts of the floor in the room are creaky but its an old building. |I am currently sat on the terrace having a drink (slightly expensive, but it is a hotel) with views of the hills in front of me. I would definately stay here again and would recommend it to others. The town of Ilkley is a short walk down the hill but ubers are available.

I5444JKmichelles

We travelled to The Craiglands for the night to celebrate our 35th anniversary. When we arrived we were met with a smile and a Happy anniversary from the receptionist. We checked in and went up to our room on the 2nd floor and were very happy to see that it was at the front of this stunning building with lovely far reaching views. The bed was enormous and very comfortable. The whole room was very clean and tidy and the bathroom was large and also very tidy. |Another lovely touch was the bottle on ice with a note wishing us a happy anniversary. |What a lovely place and so close to the town centre and the iconic cow and calf rocks. |Thank you for giving us a special day Craiglands we will definitely return.

Andy

4/5

Our standard room was a quite dark being on the first floor at the back of the hotel. It was a little tired but the bathroom had been refurbished fairly recently. The breakfast was very good. The location is great for walking into Ilkley however for those less able you have to walk back up a hill to return to the hotel unless you get a taxi which is only about £5.

DorsetWhite

We were very pleased with our room. The sheets were crisp and of a good quality. The room (124) has been refurbished. We asked for a quiet room and that's what we got. Except on the Saturday afternoon, when the wind was blowing and an iron gate just below our room was clanging in the wind. The shower room was functional, very small with a low sink, but the towels were of a very good standard. Corridors creaked a bit, but it's a very old building with much charm. The hotel is just a 5 minute walk down a gentle hill into Ilkley. The hotel's car park is large. Would I return? Certainly.