Seriun - IT Support & Telecoms Lancashire - Burnley

Seriun – IT Support & Telecoms Lancashire: A Comprehensive Overview

Seriun – IT Support & Telecoms Lancashire is a reputable and established provider of comprehensive IT solutions and telecoms services, operating from its base in Burnley, Lancashire. The company, located at Unit 5, Seriun – IT Support & Telecoms Lancashire, AMS Technology Park, Billington Rd, Burnley BB11 5UB, United Kingdom, offers a wide range of services designed to meet the diverse needs of businesses and individuals. Clients can easily contact Seriun via Phone: 1282500770. For more detailed information and to schedule an appointment, visitors can explore their website at Website: seriun.co.uk. The company prides itself on delivering reliable, efficient, and tailored support, fostering strong and lasting client relationships.

Core Services and Specializations

Seriun specializes in a spectrum of IT and telecoms services, catering to businesses of all sizes. Their expertise encompasses:

• Cyber Essentials Support: A significant area of focus is assisting businesses in achieving and maintaining Cyber Essentials certification. The company’s demonstrated success in guiding clients through the Self Assessment process, as evidenced by positive feedback, highlights their understanding of current security standards. They were able to help businesses ‘passing Cyber Essentials Self Assessment’ through a ‘seamless and positive experience’ – a testament to their expertise.
• IT Support & Maintenance: Comprehensive IT support, including hardware and software troubleshooting, network maintenance, and data backup solutions.
• Telecoms Solutions: Providing a variety of telecoms services, such as phone systems, internet connectivity, and VoIP solutions.
• Cloud Services: Assistance with migrating to and managing cloud-based IT infrastructure.
• Cyber Essentials Plus Certification: Supporting businesses in achieving the higher Cyber Essentials Plus standard, demonstrating a robust cybersecurity posture.

Location and Accessibility

Seriun’s physical location at Unit 5, AMS Technology Park, Billington Rd, Burnley BB11 5UB provides a central hub for their operations. The facility is designed to offer both on-site and remote support, maximizing convenience for clients. Accessibility is a key priority; the site features a Wheelchair-Accessible Car Park and a Wheelchair-Accessible Entrance. Appointments are required for on-site visits, ensuring a structured and efficient service delivery.

Client Feedback and Reputation

Seriun consistently receives positive feedback from its clients, as reflected in its Average opinion: 4.8/5 rating on Google My Business, with a total of 23 reviews. Clients consistently praise the team’s professionalism, responsiveness, and technical expertise. The company’s ability to simplify complex processes, such as Cyber Essentials certification, is frequently highlighted. For example, one client commented that their support “made the process straightforward and reassuring from start to finish.” Another expressed their “pleasure with the service” and noted their company’s “now both Cyber Essentials & Cyber Essentials Plus certified” status – illustrating the tangible benefits of partnering with Seriun. The emphasis on building trust and delivering exceptional service is a cornerstone of their operational philosophy.

Additional Points of Interest

• Online Appointments: Convenient online booking system for scheduling support requests.
• On-site Services: Professional on-site IT support for rapid troubleshooting and assistance.
• Accessibility Features: Commitment to inclusivity with wheelchair accessibility.
• Appointment Required: All on-site visits require prior appointment scheduling.

Seriun – IT Support & Telecoms Lancashire is dedicated to providing reliable and proactive IT and telecoms solutions, backed by a commitment to customer satisfaction and expert knowledge. Their focus on Cyber Essentials certification and accessibility further demonstrates their dedication to meeting the evolving needs of modern businesses.

👍 Reviews of Seriun - IT Support & Telecoms Lancashire

Kelly H.

5/5

Passing Cyber Essentials Self Assessment through Seriun was a seamless and positive experience — their support made the process straightforward and reassuring from start to finish

Hannah M. A.

5/5

We are very pleased with the service we received from the Seriun team - our company is now both Cyber Essentials & Cyber Essentials Plus certified.

Sasha W.

5/5

Seriun have been providing our IT support since May 2018 and are incredibly professional, supportive and knowledgeable team.

In the first half of 2023 we upgraded our IT network/systems with a full refresh of our hardware including all servers, PCs and laptops plus the majority of our business software. With no in-house IT support within our business, we consider Seriun very much our IT department. Throughout the project they took the lead with the planning for us both internally and with our external software providers. Without doubt, the success of this project is due the level of expertise within the Seriun team and we are forever grateful to have them onboard with us.

From the moment you start working with Seriun, it is evident that they invest in the training of their team and, as well as knowing their "IT stuff", they are also able to explain it in a non-techy, easy to understand way to our team. This is invaluable to us due the mix of IT users we have within the business.

We have recommended Seriun to others and we will continue to do so; they have the right approach and their customer service is incredible.

If you're looking for an "IT Team" for your business then you should definitely consider Seriun. You will not be disappointed; we certainly have not been!

Thank you Seriun!

Sasha Windelinckx
Interiors Newco Limited t/a Airline Services Interiors

ITservecb

5/5

Seriun are always quick to respond, extremely helpful, and knowledgeable around all areas of support and service. Great working with you guys!

Myerson S.

5/5

SERIUN have been a trusted partner for over 5 years, their team of dedicated professional and personable support staff have helped to keep our IT systems continuously up and running during this time. They have taken an instrumental role in all the major IT projects we have undertaken, recently upgraded our IT infrastructure. They supported us closely while we moved to new offices and whilst undertaking these projects they ensured there was no downtime in operations, they are a valued member of our team.

Open F. V.

5/5

We have been dealing with Seriun now for a number of years as the main developer and administrator of our site. Their level of service is outstanding and they take a real and honest interest in understanding our business so we can improve it. They are actively engaged in development and not just reactive to our requests. I would have absolutely no problem in recommending Seriun.

Jamie M.

5/5

Seriun have become our entire IT department! They dig us (me!) out of many a scrape and always seem to make it look easy! I cannot recommend them highly enough for network support, software development and all their other supplemental services. They are always responsive and able in our times of need. I know the rest of the Bright Direction Training team would would not be happy if i were to even consider an alternative supplier. Incredible value for money. Long may it continue.

David M.

5/5

I can certainly highly recommend Seriun Ltd for all aspects of ICT. Professional, reliable, knowledgeable and competent; Seriun have looked after all our IT systems for over 10 years.

Now a trusted strategic partner of our company, they have helped us develop our existing IT infrastructure and progress our ICT systems and security.

Seriun are always extremely helpful and we now rely upon them for their unwavering expertise and rapid response. We particularly appreciate the contract customer helpdesk which enables us to access the required assistance efficiently and keep track of progress

We are constantly bombarded by alternative suppliers, but with the level of service we currently receive from Seriun, we will not be moving any time soon.