Sam Travel & Tours - London

Address: 714 Romford Rd, London E12 6BT.
Phone: 02084788911.
Website: samtravel.co.uk.
Specialties: Travel Agent.

Opinions: This company has 135 reviews on Google My Business.
Average opinion: 2.6/5.

Location of Sam Travel & Tours

02084788911

Sam Travel & Tours is a well-known and established travel agent located at Address: 714 Romford Rd, London E12 6BT. The company has been providing top-notch travel services for many years, making it a reliable choice for anyone looking for a hassle-free and enjoyable travel experience.

One of the key features of Sam Travel & Tours is their personalized service. They take the time to understand each client's unique needs and preferences, and then tailor their services accordingly. This attention to detail ensures that every client has a positive and memorable travel experience.

In addition to their personalized service, Sam Travel & Tours also offers a wide range of travel services. These services include flight bookings, hotel reservations, car rentals, and vacation packages. They have access to a vast network of travel partners, allowing them to offer their clients the best deals and prices.

Another advantage of working with Sam Travel & Tours is their expertise and knowledge of the travel industry. Their team of experienced travel agents is well-versed in the latest travel trends and destinations. They can provide valuable insights and recommendations to help clients plan their dream vacation.

Sam Travel & Tours is conveniently located in London, making it easily accessible for clients in the area. They can be reached by phone at Phone: 02084788911 or through their website at Website: samtravel.co.uk.

For those who are interested in learning more about the company, they can check out the 135 reviews on Google My Business. The average opinion: 2.6/5. provides a good indication of the level of service and satisfaction that clients can expect.

Reviews of Sam Travel & Tours

Steve Singh

1/5

Rudest women I have ever come across no sense of customer service.
First time I have ever called them but will never call such disgusting mannered ppl again. Should be ashamed of themselves. I would not even have given them 1 star.

S C

1/5

Paid this company to get my visa to go India. The lady ignored my wishes as I wanted the visa to start from a certain date. Visa was issued 3 weeks before I needed it. I have to get another visa when I go and visit next year due to this mistake.
The old lady at the front desk was rude, abrupt and totally unprofessional. She didn’t acknowledge her mistake and just wanted to argue. She then told me she will pay for a one month visa when this one runs out. She then went back on her word within 5 minutes.
I asked to speak to the owner.
The manager came to speak to me and just stayed neutral but again not admitting to his employees mistake.
Stay away from this incompetent, rude and totally unprofessional fraudster of a travel company!

I wish I looked at their 2.6/5 review before giving them my money!

B M

1/5

Disgusting, unfit for purpose toilets!
Why do i have to be subject to this kind of view just before i go to the haram?!
Unbelievable! It was suppose to be a 4 star hotel! ...I've got 4 more day like this...and guess what, the hotel guys don't speak much English so they are not going to fix this problem for us. What will you do Sam Travel? Anything? I'll update everyone as much as I can...
Felt cheated should have been 4
Absolutely shoking
Will upload more pics as i am on my half way through holidays !!!!

Khadija Parekh

1/5

I applied for a visa for Dubai with them. They misguided me and whenever I called them, they were rude and impolite.
The visa got rejected and when I got the refusal letter my mother's name was mentioned wrong (which they never asked for), they had submitted my passport incorrectly it needed one more page added (told me by another travel agent).
All in all these people are not worth the hassle and not worth the money or the effort. Stay clear of this company if your money is important to you.

Craig Bruce

5/5

We had the most incredible experience discovering Peru's history, people, and special places all crammed into an 8 day package. The pace was perfect, the sights breath taking (literally thanks to the altitude), and our every need was anticipated. Our guide, Liz Montesinos made us feel at home. She is knowledgeable, experienced, professional, and fun. She was also awesome on photography, making sure we got great memories of our trip. We had a wonderful time!

Tahzim Iqbal

1/5

This company was recommended to me from my friend. Called to get an estimate for a holiday package. I was explaining where we want to go I was rudely interrupted pardeep wanted to me to email him the details. I had abit of a cold I couldn’t hear his email properlY told him to repeat it. He was so RUDE. Don’t wast time and money with dis rude staff company. Plenty of other travel company who will happily make you a good holiday package

Mr C

1/5

Wish there was an option for 0 stars!!

Phones to book tickets and asked if they could help, we straight away were interrupted from the lady to say "well, how can I help when I don't know where you want to go, India is a big place how do I know" not even can I I help or anything like that. Really really rude lady, wishes I got her name but I was completely taken back with her attitude that I didn't even want to spend another second speaking to her.

I guarantee I won't even get a reply to this review but they know their service is rubbish!

Kamil Mirza

1/5

AVOID AVOID AVOID. We purchased packages to go umrah for dec 2020

They called us and said we can't go due to Gov updates on Covid.

But they will not issue our refund. They say we have to choice another date.

We contacted trading standards, they said they must refund fully as we purchased holiday packages (tickets and hotels) as the cancellation came from their side.

Trading standards told us to write to them, post by recorded delivery, they need to pay within 14 days.

They are very unprofessional. Definitely avoid. Use your local umrah agencies, eg. From mosques etc

Sam / alHaramin etc belongs to a non Muslim company called moresand Ltd. Check online for their reviews- awful. There main aim is to make money, and they are not there to provide this spiritual religious services.

Avoid. Avoid. Avoid.
I wish I can give them Zero or even negative 5 stars.