Ryder & Dutton Estate Agents Royton & Shaw - Oldham

Alison S.

Oliver came to evaluate my house with an aim to put it on the market. He was punctual, professional and went through a well put together presentation with a suggested realistic market price. Maxine was appointed to do the viewings and she did so in a very professional, respectful and considered manner. Jade was then my point of contact on both the sale and purchase of my homes. I also had contact with Michaela and Ammaarah. They were friendly, professional and kept me updated on all aspects of the sale and purchase of the properties. Jade offered advise when I asked for it in person, on the phone or by email. I wouldn't hesitate to recommend the team at the Royton office they have provided me with a fantastic service.

Sam

Would highly recommend Ryder and Dutton to anyone buying or selling a property. Machaela and Jade dealt with our move and couldn’t recommend them enough they were extremely helpful and kept us updated every step of the way taking a lot of stress away from us. Would definitely use again in the future.

J A.

If I could give Ryder & Dutton zero stars, I would. My experience with them has been an absolute disaster from start to finish. They are unprofessional, careless, and only interested in taking your money—once they’ve got that, you’re completely on your own.

When I first saw the house, it was advertised as “ready to move in.” Moving quickly was a priority for me, and I made that clear from the start. But after completing everything on my side, I was left waiting because the developer didn’t have their documents ready. Did Ryder & Dutton care? Not one bit. Instead, they asked me to pay a £2,000 deposit for carpets directly to the developer’s bank—this was never mentioned in any of the advertising. When I questioned it, the agent, Ammaarah, admitted this was her first new build and she “didn’t know what she was doing.” Seriously?

The lack of professionalism didn’t end there. I was promised multiple times that a senior manager would call me back. Guess what? No one ever called. Their complaints procedure is non-existent—it’s just empty promises and complete radio silence.

When I finally moved in, things only got worse. The house was advertised as having “full fibre” internet, but after moving in, I discovered it only has a copper connection. Another blatant lie. And do they care about resolving any issues after you’ve moved in? Of course not. It’s still a month since iv moved in and I’m still not able to purchase broadband! Trust me when I say they’re done with you once they’ve got their commission.

Their carelessness caused me financial loss too. After they removed the “For Sale” sign, they left screws on the ground, which punctured my car tyre. It wasn’t just the cost of the repair—it was the inconvenience and wasted time dealing with something that should never have happened in the first place.

To top it all off, their communication is atrocious. Even after my solicitor confirmed contracts were exchanged and everything was completed, Ryder & Dutton’s office claimed we hadn’t completed. How can a company this incompetent even be in business?

Ryder & Dutton have caused me nothing but stress, frustration, and unnecessary expense. They don’t care about their customers, they don’t communicate, and they certainly don’t take responsibility for their mistakes. If you’re considering using them, don’t. The proof is in the pictures below. Run as far away as you can—you’ll thank me later.

Scott W.

I'm very grateful to Michaela, Jade and Ammaarah for all of their help during my home buying journey. From start to finish they have been amazing. Even in a tough market and a set back along the way they made sure I got my dream first home. Thank you!

Andy R.

Had my house up for sale since November 2022.started off with a different estate agent but very little interest. Switched to Ryder & Dutton in December 2023 & things changed for the better.Eventually sold in April of 2024 and was then constantly helped with the sale by Michaela. It wasn't the easiest of sales but Michaela fought our corner throughout. Very professional and kept us informed when needed.
Would not hesitate to recommend.

Derek W.

We put our house on the market with Ryder and Dutton Royton and it sold in 3 days!
We couldn’t believe our luck.
Great marketing and photos from Oliver.
Michaela and Jade were the ones looking after all the stuff behind the scenes and kept us up to speed at every step.
If you want to sell your property quickly and professionally then these are the guys to use. Highly recommended.
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Rebecca

We’ve just sold our house with Ryder and Dutton and the whole process has been great. From the initial meeting with Oliver, to the photographer and lastly Jade and Michaela.
A big thank you to Jade who dealt with all my emails, calls and enquiries - nothing was too much trouble, we would definitely recommend Ryder and Dutton Royton.

Sophie M.

As a first time buyer the purchase of the property with Ryder and Dutton was seamless from start to finish. Extremely happy with the service provided by Michaela and Jade as I was informed continuously on updates during the process and felt totally at ease and was very stress free! Can’t thank the team enough for making my experience of buying my first home so exciting and memorable.