Reliance Travels Ltd. - Ilford

Reliance Travels Ltd. is a well-known travel agency located at Address: 132-A Woodlands Rd, Ilford ENGLAND IG1 1JP, United Kingdom. They can be easily contacted at Phone: 2079936068. For further information, one can visit their website at Website: reliancetravels.co.uk.

Reliance Travels Ltd. specializes in providing a wide range of travel services. Their team of experienced travel consultants works hard to ensure that each client's travel experience is enjoyable, hassle-free, and affordable. They offer a variety of travel packages, including flights, hotels, car rentals, and holiday packages, to destinations all over the world.

The company's location in Ilford, England, makes it easily accessible to clients in the local area, as well as those from further afield. Their convenient location and excellent customer service have earned them a reputation as one of the top travel agencies in the area.

When it comes to choosing a travel agency, it's essential to consider the opinions of others. Reliance Travels Ltd. has received 73 reviews on Google My Business, with an average opinion rating of 2.4/5. While some clients have had positive experiences with the company, others have reported issues with customer service and communication.

Despite some mixed reviews, Reliance Travels Ltd. remains a popular choice for many travelers. They offer a wide range of services, and their experienced consultants can help clients plan and book their dream vacations. If you're looking for a travel agency that can provide you with affordable and convenient travel options, Reliance Travels Ltd. is worth considering.

Reviews of Reliance Travels Ltd.

Julie Edwards

1/5

Just had the misfortune of dealing with this company. All the while I was assured I was dealing with Singapore airlines directly, which is who I thought I had called. Complete scammers. They held seats for me for 2 hours, still thinking I was dealing with the airline direct. When I called to book, took £300 initially then sent a link for me to pay the £4000 balance and payment was to reliance travels. I queried if Jordan (the agent) was Singapore airlines. Absolutely, he replied, these are our agents for payment. Utter lies!! Thankfully, our payment was blocked by the bank as a suspected fraudulent payment. Then checked and found all the appalling reviews. All 5 star reviews are so obviously false. Refuse to refund the £300 even though we haven't booked anything. Have contacted trading standards and notified my bank and they are looking into it. AVOID!!!! AT ALL COSTS!!!!!!! AVOID!!!!!

Laura Kennedy

1/5

Kept trying to change my days and flights after I paid. Lost all confidence in them and asked for a full refund - which I did get, but only after lots of...please keep your flights, I'm so sorry etc. they even went ahead and booked my flights AFTER I cancelled and said, your flights are ready and waiting for you. I had to stand my ground and insist on a refund as they were very pushy/overpowering. Based on my experience, I could never recommend this company.

Paul Richardson

1/5

Please before you decide to do business with this company read the reviews or suffer the consequences as I did. They told me that they had booked a flight for me, took my money and then told me the flight booked was no longer available. Very dishonest and unprofessional business to deal with. They take your monies and don't refund it all back stating that it's card taxes. Use at your peril. They don't return calls and pretend to be uncontactable when there is an issue. I can't express how bad the service was and how disappointed I am in my self in not reading these reviews beforehand. Agent was very very bad, dishonest and never returned calls. If I could no stars would be given.

Deborah McGuinness

1/5

I have never in my life dealt with people like this I would not recommend please stay away from them, they agree to flight get the money then decide date. U have no confirmation on the flight as the email does not come threw of organically flight, wen they get money there is know come back , I definitely wouldn't trust this company

Patricia Quinn

1/5

Definitely stay away from this so called company book a flight too oz took the money then by WhatsApp change the whole flight date with no consent from the traveller then ask for 140 cancellation fee!!!! And no confirmation off flights hope Victor Joan's Nelson enjoy the money!!!!!

Bridget Griffiths

1/5

NOT RECOMMENDED.
You are much better off booking with the airline directly -DO NOT USE this company or it’s partner Kingdom Travels.
You will pay around 15% more with this lot and you will not get any extra benefits (like totally refundable tickets if you cancel and total flexibility on flight dates) over the airline whatever they promise. Further more they will take control of the booking and you will not be able to reserve seats or checkin online. They do this presumably because they will charge you extra for this kind of thing. You will feel frustrated, annoyed and wonder if you have been scammed.
We did ring the airline to check if the booking we had paid for was real but they would not give us access to the booking to reserve seats etc. It was only just the day before the flight that I rang the airline again telling them I couldn’t check in that they put our personal details on the booking so that we could do so.

Ceri Thomas

1/5

DO NOT USE this company they are nothing but scammers pretending to be the airline that you are trying to book seats with and when queried do not deny they belong to the airline - Singapore airlines - in our case we were charged £400:00 over the price for booking our seats, which when we booked today via the correct link were not available as were booked by other customers and not us. We are hopefully going to try and claim our money back off our CC company

Shahab K

1/5

These people are also operating under Kingdom Travel, out of the same address?!?! Avoid these at all costs. These are dark and heartless people who like to prey on their customers. We got a quote for flights which we agreed and paid in full, only for these cunning people to call the next day to say our flights were not cancelled by the airline. Luckily we checked online on the airline website and it wasn’t cancelled at all.
They then spun the story and asked for £400 more to secure our tickets and threatened that if we do not pay, they will cancel our trip. We went back to the airline website and got a quote for the same flight which came out £80 cheaper and went back to these agents. They changed their minds and booked our tickets. We then got a call again from their office and asked for £100 more.
These guys are unbelievable and would hang up if we try to ask for a justification.