Pure Leisure Group - Carnforth

Dean E.

"I couldn't be more thrilled with my decision to become a holiday home owner ! From the moment I arrived, I was greeted with warmth and professionalism, making the purchasing process a breeze.

The park itself is a true oasis, offering an array of top-notch facilities and activities that cater to every interest and age group. Whether I'm lounging by the pool, exploring the scenic trails, or enjoying a delicious meal at the on-site restaurant, there's always something new and exciting to experience.

The sense of community here is unparalleled - I've made lifelong friends and created cherished memories that will last a lifetime. The staff are incredibly friendly and attentive, always going above and beyond to ensure that every aspect of my stay is perfect.

Owning our own holiday home has truly been a dream come true. I highly recommend this park to anyone looking for a relaxing, fun-filled getaway in a beautiful setting. Thank you, Pure Leisure, for providing me with a slice of paradise to call my own!"

john W.

They advertise that they have seasonal touring caravan pitches available but they don't.
When you email them you get a automated email response back but that's it.
They work like employment agencies just after names.

Thank you for your response.
I did make contact with you and was told that you have none available at this time.
That's why I put up this review.

Susan P.

Caravan was great value for money . Clean and well presented.
Staff very helpful.
Weather wasn’t great but that is no one’s fault

Olly S.

My stay at Pure Leisure's holiday park was truly enjoyable.
Each morning, I woke to wonderful views that made me forget the hustle and bustle of daily life. The lodges are not only well designed but equipped with you could need.
I particularly liked the walking paths, local sights, and the sense of community among the other holidayers. Moreover, the dedication and friendliness of the staff ensured that my stay was comfortable and enjoyable.

Peter W.

It may sound wonderful to buy a park home, static or lodge from this company ….. don’t from the second you spend your hard earned money it’s a down hill slide. They will rip you off at every turn until you eventually have to sell due to increased site fees, the offer you a pittance, or take a 15% + vat commission if you sell it yourself. The Morphet’s are Highway robbers in an unregulated business
Keep your money and enjoy years of nice holidays in sunny places!

pete B.

Have hired a ‘lodge’ at South Lakeland for the last 4 years always ‘checking/confirming’ that I can have a lakeside lodge and qualifying which one. The terms do state that they can change your booking location, so I make a point of paying the minimum deposit (£60) and ‘double checking’ my my booked ‘location’ prior to paying the balance one calendar month before arrival. This I did as I have done every year and was given confirmation of my lodge. On the day of arrival we had been moved! I spoke to the lady in reception who stated it was ‘owner booked’ and that she knew the owner ‘who was there now’. They weren’t….and no one arrived there for several days. I protested my point and eventually was contacted by customer services who generally speaking we’re not interested/concerned with my frustration. When I tried to ascertain how my booking had changed the response was they couldn’t qualify this due to the ‘data protection act’! We were told that we had been given ‘like for like’ (we needed one with a bath for a disabled child) but we hadn’t, there was no bath, they told us to go and buy one ourselves (although we were reimbursed)…so first afternoon spent bath hunting. We had lost our lakeside lodge to one next to a glorified pond. Previous years we have been moved but been informed beforehand given us the opportunity to decide what we wanted to do. Never again with this company!!!!

Graham P.

I booked to stay here with Pureleisuregroup.com. Appalling!! Don’t book through them EVER! Deferred my booking for 2 years due to COVID which I happily waited for. 3 days before my booking I called to explain my wife was dying of terminal cancer and had broken her hip so couldn’t travel, could I have a refund or rearrange my booking. Their response…..we can extend your booking by 1 week! Wow, don’t know what planet they’re from but the last I was aware of someone who is inoperable due to terminal cancer can’t re-grow a hip in a week! Zero compassion, only want your money.

David D.

I bought a lodge in May and 2 weeks after I was then told it had been sold to another company. This led to the park fees going up £800 a year. When I asked if there was any changes i should know about they said no so we purchased on this information, we was told that all the snags would be sorted out on the holiday home like replacing the carpets sorting the plumbing out after it flooded and so many other problems. We purchased this as I lost my leg a few years ago and suffer from PTSD so this was supposed to be somewhere we're we went to relax and be at peace but when I have constantly sent emails about the work that they promised on purchase to sort out they don't reply. This has had a massive impact on my mental health and with me loosing leg I just wanted it to be were I could relax but they choose to ignore me still and the person who sold it me just lied to get a sale she does a lot of work for the owner as an interior designer. My wife and I feel so let down by the lies and the way they continue to ignore us about the repairs. I would never trust these people especially the multi millionaire owner who chooses to take money off a disabled person for his own profit and does not care about the impact it has and is still having on me.