Phillips & Stubbs - Rye

Nina T.

I would not recommend Philips and Stubbs in Rye for lettings. More specifically, lettings with over seas landlords. My family and I had to handle the property belonging to my late father after his unexpected passing. The lack of professionalism, understanding, care and support that was missing through the whole process, was a shock to us all. We felt they did not have our best interest whilst letting the property and the handling of our requests or our rental income. There were situations where large amounts of money was going missing and when questioned about it, it was boiled down to a miscommunication on our part! Very upsetting for a delicate and challenging situation.

James W.

Phillips & Stubbs just don't seem to have got the memo, the Covid bubble has well and truly burst in this area and properties are not worth what they were when Covid was around. Many people are moving back towards London these days.
Trouble is, this agent doesn't seem to have realised this as their prices just don't reflect the true worth of properties in their area. As such, almost without exception, their properties are vastly over priced.
My wife and I had considered buying in the area that this agent deals with but have subsequently bought elsewhere due to many agents in their area just not getting the message.

I have noticed other agents in this area of the country doing the same thing, I've also noticed that the vast percentage of properties in the area are also hanging around like a bad smell.

In a nutshell, over priced over valued. Avoid.

MY RESPONSE TO PHILLIPS & STUBBS

It would seem, judging by your somewhat surly response that I have rather touched a raw nerve! I wonder why!?..
You mention that the market dictates values and pricing however, I have seen MANY properties in your area that have been VASTLY over valued only to see the price reduced again and again. What is more, many of the properties that have been reduced are still sitting there gathering dust many months later.
As I mentioned, Covid sent prices rocketing in this area however MUCH has changed since then but most agents in this area (yourselves included) have failed to notice or reflect this.
Additionally, I fail to see how vendors are responsible for this "optimistic" pricing when most home owners have no idea what their homes are worth. What I suspect is happening is owner A is looking at owner B (who has probably been on the market at vastly inflated values for some time) and thinks, owner A's property is "valued" like 'this' so, so should mine.
The proof of the pudding, and all that, is that buyers should assess how long a property has been marketed for before they deciding whether they are over valued or not!... I think they may come to the same conclusion as me.

P.S. My wife and I actually bought a property in Surrey, so your assessment of, essentially saying, if you can't afford this area look elsewhere is frankly laughable. Oh, and, let's just say, we had a healthy budget. Please don't get delusions of grandeur, it's only Rye (a ridiculously, impossibly touristy area where at weekends you can hardly move for people), not Chelsea!

Seana L.

I have had a few dealings with Phillips and Stubbs over the years and the experience has been excellent. As well as handling the normal things with efficiency, speed and competence, they have gone above and beyond, for instance helping me with mortgage arrangements, recommending surveyors and smoothing out stressful and difficult situations. Highly recommended!

Sally R.

Phillips & Stubbs are a truly well respected Firm who allocated Judith to the sale of my Cottage.
She went over and above in her meticulous attention to every detail. She was always available with prompt and professional execution of a seamless and ‘pain free’ sale with speedy completion.
Phillips & Stubbs are lucky to have Judith on their Team and I was lucky to have chosen the right Firm to sell my Cottage.
I’ve no hesitation in highly recommending them.

john G.

Judith was an absolute delight to work with. She was knowledgeable, friendly, punctual and was a real help to both us as buyer and the seller in keeping us all informed, pushing the process along, answering queries and being above all, an excellent agent. We wouldn't hesitate in buying through them again (or selling). A very pleasurable experience.

Mel R.

We have just sold our property with Phillips and Stubbs and would highly recommend them. From the beginning of the process with Jason to the end, this company have been exceptional. We have to make a special acknowledgement to Georgie who we can only say is 'amazing'. She has gone above and beyond to help us and to make sure the process was as uncomplicated as possible. She is a real asset to this company. So all is left to say is 'THANK YOU'!

Sue M.

We have just purchased through Phillips & Stubbs and we can’t recommend them more highly. They were knowledgeable, professional and responsive. Special thanks go to Kim, Judith and Martyn who were extremely helpful throughout the process.

enid A.

We have had the most friendly, professional and efficient service from Tony, Fiona and Edward at letting department of Phillips & Stubbs in Rye. They have expertly and quickly resolved any problem that has occurred and they have been a sure-handed intermediary between us and our equally accommodating land lady. We would happily recommend their services to anybody. They have outperformed numerous other letting agents we have used in the UK, France, Malta, Sweden and the US.