Paul McCarroll House Of Travel - Glasgow

Nathan C.

I booked my first solo travel trip to Thailand with them. Absolutely amazing and very pleased with the service they provided.

I highly recommend booking with them.

Kerry C.

From start to finish, the service I received from Paul McCarroll House of Travel has been incredible. Paul helped me to create the holiday of my dreams for my family and added a few extra special touches just to make it absolutely perfect. Between Paul and Olivia, they found us the best deals at the lowest prices and the service was second-to-none. Olivia even went out of her way to rearrange our pick up time to take us back from our hotel to the airport due to industrial action. She called us to let us know the updated arrangements and I felt like they truly cared about making sure we had the most amazing holiday. Outstanding service and quality. I highly recommend Paul McCarroll House of Travel, and I will be booking all future holidays with this fantastic company. Thank you very much for helping my family have the holiday of a lifetime. You went above and beyond, and it is very much appreciated.

Brian M.

Just back from Dubai, Paul and his team organised everything and the whole trip went so smoothly. While I was away I had a query and emailed them and got a quick response. Amazing customer service and organisation. Thanks

David T.

Great knowledge of everywhere and everything. Very helpful and friendly staff. Got a great deal for family holiday to Create when we thought we were out of luck. Amazing searching done for us. Will use again. Even let the dog into shop. Give them a go. You won’t be disappointed.

true B.

Was in the west end the other week and walked in to price a holiday. The guy who runs the shop is rude and obnoxious. The way he spoke to one of the staff was terrible and made me feel uncomfortable. He looks and sounds like a bully. Avoid.

John O.

We had special requirements for our trip back to the USA. Our viola needed to be transported in the plane cabin, as it is too fragile for the hold, but its size is over the limits specified for musical instruments like the violin, which could be put in the overhead compartments. So it required a seat of its own, to be specified by the airline, not us. Not only did this mean calling the airlines, but it meant calling them several times in a special order as the tickets were bought. We were doing this at a time when it was extremely difficult to get through to the airlines, and hoped that Paul and his team could get the tickets for us.

Paul did a wonderful job with this, including changing our tickets for the return flights. He and his team also were crucially helpful in getting our Covid test information into the VeriFly app, which turned out to be extremely useful at the airport.

We had a very easy time of it, thanks to Paul and his team, and we heartily recommend them.

Ricky P.

I only book with Paul McCarroll House of Travel now, usually by phone now as I moved from Glasgow but the shop experience is like no other travel agent, really nice welcoming and comfortable place to chat about adventures.
They ask the right questions to suggest places I'd never thought of and they even take care of all that tedious online check ins and passport info etc.
Very happy to recommend.

Tammcm H.

Has been booking us amazing holidays for many years now best prices and best hotels Paul and his staff are first class when it comes to booking amazing holidays