Oxbury Bank Plc - Chester

Oxbury Bank Plc: An Overview

Oxbury Bank Plc is a prominent financial institution located in Chester, United Kingdom. Situated at One, Oxbury Bank Plc, City Place, 123-127 Queens Rd, Chester CH1 3BQ, the bank offers a comprehensive suite of banking services, with a particular focus on supporting the agricultural sector. Its commitment to personalized service and technological innovation distinguishes it within the competitive UK banking landscape. The bank’s website, accessible at oxbury.com, provides detailed information about its offerings and services.

Specialties and Services

Oxbury Bank Plc specializes in a diverse range of financial services, primarily centered around banking and agricultural support. The core of their business revolves around providing robust banking solutions to both individual and corporate clients. However, it’s the bank’s dedication to the agricultural community that truly sets it apart. They offer tailored services designed to meet the unique needs of farmers, landowners, and agricultural businesses. These services extend beyond standard account management and include:

• Agricultural Lending: Oxbury Bank Plc provides financing options for land purchases, equipment acquisitions, and operational expenses, recognizing the significant capital investments required in agriculture.
• Business Accounts: Recognizing the increasing demand for streamlined business banking, they offer a variety of business account types suitable for different scales and needs.
• Savings Accounts: A range of savings accounts are available, designed to encourage responsible saving and provide competitive interest rates.
• Payment Solutions: The bank facilitates secure and efficient payment processing, catering to both internal and external transactions.
• Foreign Exchange Services: For businesses involved in international trade, Oxbury Bank Plc provides foreign exchange services to manage currency risk.

Furthermore, Oxbury Bank Plc leverages technology to enhance the customer experience. Their iPhone App is consistently praised for its ease of use and functionality, allowing customers to manage their accounts, make payments, and access important information on the go. The bank’s commitment to digital innovation reflects a proactive approach to meeting the evolving needs of its clientele.

Location and Accessibility

The physical branch of Oxbury Bank Plc is strategically located in Chester, a historic city with a strong agricultural heritage. This location allows the bank to effectively serve both urban and rural communities. The address is: One, Oxbury Bank Plc, City Place, 123-127 Queens Rd, Chester CH1 3BQ, United Kingdom. Accessibility is also a priority, and the branch features a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and customer comfort. While the phone number is not publicly listed, customers can readily contact the bank through their website and mobile application.

Customer Feedback and Reputation

Based on available reviews, Oxbury Bank Plc generally enjoys a positive reputation. Currently, the company has 43 reviews on Google My Business, providing valuable insights into customer experiences. While the average opinion is 3.2 out of 5 stars, this suggests that there is room for improvement in certain areas. However, many reviews highlight the bank’s friendly staff, efficient service, and technologically advanced offerings. Specifically, customers frequently commend the bank's responsiveness and the availability of real people to assist with inquiries after several rings on the phone. The ease of use of their iPhone App is also frequently mentioned as a key positive. The bank’s focus on personalized service and its dedication to meeting individual customer needs appear to resonate strongly with its clientele.

Key Strengths

• Agricultural Focus: A dedicated understanding of the needs of the agricultural sector.
• Technological Innovation: A commitment to providing a user-friendly mobile banking experience.
• Personalized Service: Emphasis on building relationships with customers and providing tailored solutions.
• Accessibility: Physical and digital accessibility designed to cater to a diverse customer base.

In conclusion, Oxbury Bank Plc presents itself as a reputable and forward-thinking financial institution with a strong presence in the agricultural sector. Its combination of traditional banking services and modern technological capabilities, coupled with a commitment to customer satisfaction, positions it as a viable option for individuals and businesses seeking reliable and responsive financial support. The bank’s continued investment in accessibility and digital innovation suggests a long-term vision for growth and adaptation within the evolving financial landscape.

👍 Reviews of Oxbury Bank Plc

Somchai N.

1/5

Instant reduction in rate when other companies give notice. Discrepancy on bond maturity figure and have FAILED to even acknowledge the complaint within their own specified timeframe. As per all other comments all these clowns will do is copy and paste a generic reply, whereas in real terms they do not give a toss

Jez J.

5/5

Fantastic bank, I had a personal account and subsequently opened several business accounts.

Easy application process, great iPhone App and real people pick up the phone after several rings.

Julian J.

2/5

Ok until closure of a notice account. Refunded my original deposit, but not any interest! Ignored my message regarding this, and after three subsequent telecons to Oxbury, and filing a complaint- still no interest of hundreds of UKP paid out after 12 days! Unacceptable and now having to take legal advice.

Dean W.

2/5

Chose their 90 day notice account because good rate and then they dropped the rate below other good instant access accounts. Have lost confidence in them

Retired R.

5/5

Very easy to open up flexi savings account. Excellent current rate of interest. Nice banking App too. Too many 1 star reviews, so felt obliged to submit my viewpoint.

Mihai G.

2/5

Chose an easy access saving account with em and from over 5% aer dropped to 3 in just months after. At maturation will change...

L C.

1/5

Don't bother! Setting up an account with them is like pulling teeth. I was setting up an account using power of attorney and they were totally unable to cope despite multiple emails and phone calls. They kept insisting that there were two attorneys and wouldn't read the document to confirm that there weren't. Now they have not provided log in details and they have set up the account with a wrong address so I cannot pass security to speak to them on the phone. Stuck in an endless loop of not being able to access my account. Thank god I didn't transfer any money in.

Michael G.

5/5

I opened an 6-month bond account 6 months ago - no problems either with the original account, or with transferring to a new bond once the original one expired. Nice app too.