O2 Shop West Bromwich - West Bromwich

O2 Shop West Bromwich: A Comprehensive Guide

O2 Shop West Bromwich is a leading cellular provider and repair shop located in the heart of West Bromwich, United Kingdom. With a wide range of services and unique features, this store has become a go-to destination for customers seeking the latest mobile technology and expert repair services. In this comprehensive guide, we will delve into the main services, location and access, featured characteristics, and practical information that make O2 Shop West Bromwich stand out.

Main Services

• Cell phone store
• Mobile phone repair shop

The O2 Shop West Bromwich specializes in offering a wide range of mobile devices, including smartphones, tablets, and mobile broadband devices. They carry products from leading brands such as Apple, Samsung, and Huawei, among others. In addition to providing a selection of the latest devices, the store also offers contract plans and flexible payment options to suit customers' needs and budgets.

Moreover, the O2 Shop West Bromwich is renowned for its mobile phone repair services. With a team of expert technicians, the store can repair a variety of issues, such as cracked screens, water damage, and software glitches. By offering fast and reliable repair solutions, the store ensures that customers can keep up with the ever-evolving mobile landscape.

Location and Access

Address: 33 New Sq, West Bromwich B70 7PP, United Kingdom

Phone: 1212729099

Website: stores.o2.co.uk

O2 Shop West Bromwich is conveniently located at 33 New Sq in the heart of West Bromwich. This central location makes it easily accessible by car, bus, or train. Customers can find on-site parking, which is wheelchair accessible, making it convenient for those with mobility issues. Additionally, the store features a wheelchair-accessible entrance, ensuring ease of access for all customers.

Featured Characteristics

• In-store pick-up
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wi-Fi
• Quick visit
• Electronics
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

Aside from its main services, the O2 Shop West Bromwich features a range of unique characteristics that make it a standout destination for customers. Among these features are in-store pick-up and Wi-Fi, which allow customers to quickly and easily access their devices and the internet while browsing the store. The store also accepts multiple forms of payment, including debit cards, credit cards, and NFC mobile payments, ensuring a seamless and convenient shopping experience for all customers.

Practical Information

The O2 Shop West Bromwich has received 170 reviews on Google My Business, with an average rating of 3.9/5. Customers have praised the store's helpful staff, extensive product selection, and speedy repair services.

"My sister Sue and myself popped in Saturday to sort out our contracts and received good service from the staff there. No problems at all," shared one satisfied customer.

Overall, the O2 Shop West Bromwich is a top destination for customers seeking the latest mobile devices and expert repair services. With its convenient location, unique features, and friendly staff, the store continues to deliver an exceptional customer experience to all who visit.

👍 Reviews of O2 Shop West Bromwich

Yvonne R.

4/5

My sister Sue and myself popped in Saturday to sort out our contracts and received good service from staff there. No problems at all

j S.

1/5

I visited the o2 store at new square west bromwich.i had to swap a sim car which was dealt with by a chap called liam and carrried out my request fine. Then i enquired about a new mobile as im on a rolling contract. I was passed on to a rep who went through deals with me as i told him what i was after and my budget.i also agreed to take out broadband with virgin(who i have had and think they are rubbish)but as it was a package i agreed to take out the deal when i next came into store 3 days later.the rep told me he would not be in but his colleague would so i specifically asked him to explain to the other rep exactly what deal we worked out and he told me the other rep will do you the same deal as he knows what deal it was. So i got out of work early got to west bromwich paid for parking and got to the 02 store upon where i met the rep.i told him i was there to take out the deal i had arranged with his colleague,to which he said he couldnt remember!! I explained ro him the deal i was shown. So after some explaining we went to his sales pad and he told me that the deal i was presented now didnt exist!! And that his colleague may have shown me a phone which wasnt the one i wanted,again i explained exactly to him the soecs we discussed and he told me it was impossible. So…either his friend needs to clean his ears out or they need to understand what the customer is saying in plain english!! The communication is clearly diabolical,the understanding of a customer was pathetic and i wasted my whole day with the o2 deal that now didnt apparently exist which i clearly went through with the previous rep. What a joke what a real let down to where staff in a communications company cannot communicate with themselves or customers!! What a pathetic joke. Never again will i bother with clowns. Time to get rid of my o2 (o poo) service. Absolute crap avoid this o2 store like the clap!!!

Philip M.

1/5

I've been charged double today not happy at all usually 20 pounds a month been charged 40 od pounds may be going to another provider

Rawand J.

1/5

I have seen really rude situations in that shop , staff ( i think he was Pakistani) was taking advantage of two customers ( they were struggling with English) . I will never come back to that shop . I don’t recommended at all ….

Karan V.

1/5

My first experience with o2 and that’s shit . I had a. Phone and staff didn’t ask you want today u want delivery at home or you want to collect another day he just did it his own and told you can collect it in 2-12-2024 or most probably 3-12-2024
But today is 05-12-2024 no update for collection shit

Proud M.

2/5

Went into O2 West Bromwich to upgrade my daughter’s phone. They asked if I had a Virgin media broadband contract to which I replied yes. I’ve been with Virgin media for over 18 years. The lady serving us put my address into the system and it wasn’t showing that my address had Virgin media broadband, she then went across to her colleague and told him that it was not showing up on the system and he proceeded to tell her that I was lying. I proceeded to show my email with my Virgin media bill and he looked like a deer caught in very bright headlights. He turned beetroot red and disappeared to the back of the shop and was not seen again. Shame on you!! Do not assume people are lying as it makes you look silly, when you are proved wrong. Embarrassing.

Jane G.

5/5

Popped in West Brom today, brilliant service - friendly, efficient- thank you

Stephen T.

5/5

Hi, i used the o2 New Square store in West Bromwich for the first time to buy a new phone, as i entered the store i was greeted by a member of staff, who was very polite, i told him about the problem i had with my old phone and he introduced me to Amraj,
Amraj help me choose a new phone , he wasn't a pushy sales man, like the one's I've dealt with in the past, Amraj spent at least 1 1/2 hrs transferring my data to the new phone, what a great job Amraj,
I went back a couple of days later asking if Amraj could help with getting my Email set up on the phone, there was a little problem getting it, so his colleague Shannon got involved and between them its all sorted now.
A Big thank you Amraj and Shannon
I never got this support from my previous provider.
well done O2 West Bromwich.
regards Steve.