Northgate Vehicle Hire - Rochdale - Rochdale

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"content": "

Northgate Vehicle Hire - Rochdale

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Location: Northgate Vehicle Hire is conveniently situated at Eagle Technology Park, off Eagle Way, reaching out to Queensway, Rochdale OL11 1TQ, United Kingdom. This strategic location offers easy access for customers looking to rent vehicles in the North West of England. For those who prefer digital interactions, they can reach out via phone at Phone: 1706718844.\n\nWebsite: Their official website, northgatevehiclehire.co.uk, provides comprehensive information about their services, including a branch finder tool that helps locate their Rochdale branch specifically. This is particularly useful for new customers or those planning a visit.\n\n

Specialties:

\nNorthgate Vehicle Hire stands out in the rental industry with its focus on van, car, and truck rentals. This broad range caters to various customer needs, from small personal trips to larger commercial requirements. Their specialization allows them to provide high-quality vehicles suited for different purposes.\n\n

Facilities and Services:\n

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• Wheelchair Accessibility: The company prides itself on inclusivity, offering a wheelchair-accessible car park and an accessible entrance. This makes their service welcoming to everyone, regardless of mobility.\n
• Payment Options: Northgate Vehicle Hire accepts various payment methods including credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers.\n\n
• Customer Service: Feedback on their customer service has been overwhelmingly positive. Reviews highlight excellent service, friendly and efficient staff, and a clean premises. One particular commendation is the staff's understanding and respect for personal needs, such as allowing quiet spaces for prayer.\n\n
• Online Presence: Their website is user-friendly, providing detailed information about their branch, services, and contact options. This digital connectivity ensures that customers can prepare and plan their rental process efficiently.\n\n
• Accessibility Information: The company's commitment to accessibility is evident, making it easier for customers with disabilities to access their vehicles.\n\n
• Credit/Debit Card Acceptance: Besides traditional payment methods, they also offer NFC mobile payments, catering to the modern, tech-savvy customer base.\n\n

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Customer Opinions:\n

Northgate Vehicle Hire has garnered a solid reputation with 64 reviews on Google My Business, boasting an average rating of 4.3/5. Customers consistently praise the excellent customer service, with one reviewer highlighting a staff member's exceptional assistance. The service is described as brilliant, with great staff who are both efficient and polite. The premises are noted for being clean, and the company's understanding and accommodating nature during special times, like prayer, sets them apart. Many reviews suggest that Northgate would be recommended to anyone in need of rental or purchase services.\n\nKey Features:\n- Highly Rated Customer Service: The company consistently receives praise for their customer-centric approach.\n- Versatile Fleet: Offering vans, cars, and trucks caters to a wide range of customer needs.\n- Accessible Facilities: Wheelchair accessibility ensures the service is inclusive.\n- Multiple Payment Options: Accepting various payment methods enhances customer convenience.\n- Positive Online Reviews: A high average rating reflects their strong performance and customer satisfaction.\n\nRecommendations for Potential Customers:\nFor those considering vehicle hire in Rochdale, Northgate Vehicle Hire presents a reliable choice. Their commitment to customer service, accessibility, and a diverse fleet makes them a strong contender for both personal and commercial rental needs. Visitors are encouraged to check their website for detailed information and to contact them directly for inquiries or to arrange a rental. Given their positive reputation, customers can expect a smooth and satisfactory experience.\n\nContact Information:\nProspective renters can reach Northgate Vehicle Hire at their phone number 1706718844 or visit their website northgatevehiclehire.co.uk to explore their offerings further. For those in the vicinity, the accessible location and facilities make it an attractive option for vehicle rental.\n\nQuality Assurance:\nThe overall quality of Northgate Vehicle Hire, as reflected in customer feedback, suggests a well-managed company that values its clientele. The average rating of 4.3/5 is a testament to their service quality and the satisfaction they deliver to their customers.\n\n",
"summary": "Northgate Vehicle Hire in Rochdale offers a versatile fleet of rental vehicles in an accessible location, praised for excellent customer service and inclusive facilities, as reflected in positive customer reviews.",
"keywords": ["Rochdale", "Vehicle Rental", "Van Hire", "Car Rental", "Truck Rental", "Accessible Facilities", "Excellent Customer Service", "Inclusive Services", "Wheelchair Accessible"],
"word_count": 899,
"quality_score": 8,
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"language_used": "English"
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👍 Reviews of Northgate Vehicle Hire - Rochdale

Rizwan P.

5/5

Customer service was excellent wow she was great 👍

James M.

5/5

Brilliant service and excellent staff
Would recommend to anyone looking to rent or buy from North Gate

Muhammad Z.

1/5

Visited North Gate Rochdale for a Headlight bulb Replacement kept on waiting for an hour. When bulb replacement took only 5 minutes.

wasim A.

5/5

Great staff working behind the counters.
To the point but polite and friendly.
Premises are clean.
On my visit it was prayer time and the staff were very understanding and allowed me a quiet place to pray.
Great service.
Thanks

Stephen R.

1/5

Shocking customer service, really unhelpful, vans tend to be the lower specification ones, the last ‘courtesy’ van I got had no rubber on the pedals and stank so badly of diesel in the cab I had to drive it with the windows permanently down. North gate need to remember who is the customer and who is the service provider.

Jules B.

5/5

Really great service after a terrible incident with the RAC.Emma especially took hold of the situation and made everything goooddd....thanks 👍

Naz H.

5/5

excellent service friendly staff perfect and cheap if u need a car or van urgently

Kayleigh B.

5/5

Great staff, very helpful. They have a variety of vehicles to hire from. Staff give great customer service.