North Ayrshire Council, Cunninghame House - Irvine

Introduction

North Ayrshire Council's Cunninghame House, situated in the heart of Irvine, Scotland, serves as the local authority's corporate headquarters. This prominent building not only houses the council's main offices but also plays a pivotal role in the community, providing a range of services to the residents of North Ayrshire. This article delves into the details of Cunninghame House, exploring its main services, location and accessibility, unique features, practical information, and the insights gained from customer reviews.

Main Services

Cunninghame House is the nerve center of North Ayrshire Council, offering a broad spectrum of services to the local community. Here's a list of the key services you can find at this location:

• Council Offices: The building accommodates various council departments, including housing, social work, education, and leisure services.
• Customer Service Centre: A one-stop shop for residents to access a wide range of council services, make payments, and seek advice.
• Library and Learning Centre: Cunninghame House is home to Irvine Library, offering a vast collection of books, resources, and facilities for learning and leisure.
• Community Hall: The building features a community hall that hosts various events, meetings, and activities for the local community.

Location and Access

Cunninghame House is strategically located in the Riverwalk development, adjacent to the River Irvine and within walking distance of Irvine's town center. The address is:

Cunninghame House, Friars Croft, Irvine KA12 8EE, United Kingdom

The building is easily accessible by various modes of transportation:

• Bus: Several bus services stop nearby, connecting Irvine and the surrounding areas to Cunninghame House.
• Train: Irvine train station is approximately a 15-minute walk from the building.
• Car: The A71 and A78 provide easy access to the Riverwalk development, where Cunninghame House is located. There's a large, free council car park available for visitors.

Featured Characteristics

Cunninghame House stands out as an iconic building in Irvine, boasting several unique features that enhance its functionality and appeal:

• Architecture: The building's striking design incorporates a blend of traditional and modern elements, making it a prominent landmark in the Irvine skyline.
• Sustainability: Cunninghame House has been designed with sustainability in mind, featuring energy-efficient systems and materials to minimize its environmental impact.
• Artwork: The building showcases an impressive collection of artwork, celebrating the rich cultural heritage of North Ayrshire and its people.
• Community Garden: Adjacent to the building, you'll find a beautiful, well-maintained community garden that residents and visitors can enjoy.

Practical Information

To ensure a smooth visit to Cunninghame House, here's some practical information to keep in mind:

• Opening Hours: The Customer Service Centre and Irvine Library operate on different schedules. It's recommended to check their opening hours on the North Ayrshire Council website before visiting.
• Contact Information:
  • Phone: 1294310000
  • Website: north-ayrshire.gov.uk
• Accessibility: Cunninghame House is designed to be fully accessible, featuring a wheelchair-accessible car park, entrance, and toilet facilities.

Customer Reviews and Feedback

Cunninghame House has received a total of 40 reviews on Google My Business, with an average rating of 3.3/5. Here are some positive aspects mentioned in the reviews:

• Efficient Services: Many reviewers praise the helpful and efficient nature of the staff, as well as the convenience of having multiple council services under one roof.
• Accessibility: Several reviewers commend the building's accessibility, highlighting the ease of parking, wheelchair access, and well-designed layout.
• Community Focus: Some reviewers appreciate the building's role in fostering community engagement and hosting local events.

Negative aspects mentioned in the reviews include long wait times, parking issues during peak periods, and occasional communication breakdowns. However, these appear to be isolated incidents, and the overall feedback reflects positively on Cunninghame House as a vital community hub.

In conclusion, North Ayrshire Council's Cunninghame House stands as a beacon of modern architecture and community engagement in Irvine. With a wide range of services, excellent accessibility, and a commitment to sustainability, this iconic building plays a crucial role in serving the needs of the local community. A visit to Cunninghame House is an opportunity to experience the heart of North Ayrshire's local governance and community life.

👍 Reviews of North Ayrshire Council, Cunninghame House

Alex

1/5

Brown bin collection is behind, what do I pay council tax for again?

Lisa M.

1/5

Absolutely shocking service. Bath has been leaking into kitchen for 6 years. Eventually got it fixed the other month. They were just going to patch up my kitchen ceiling till I mentioned black mould they looked and there was. Still waiting on them fixing it. Now have black mould in my bathroom. Absolute joke of a housing association. I have asthma and a child. Been calling all morning. No answer. Will he taking it further. The price of their rent and it takes them years to getting round to doing anything. Diabolical!!!

aleksa A.

1/5

Terrible council! COMPLETELY USELESS! I am having an extremely hard time settling in my new home because of the council`s mistakes on giving me information, they are impossible to speak to as they say one and do the other and don`t really know how to explain things to you! They`re solution is always money, telling me to apply to buy a space if I want my driveway entrance to be clear. Complaints are not even responded to, I think I made more than 3 now! DO NOT move into North Ayrshire!

Frozen W.

5/5

Very helpful, spoke with Pamela on the phone and was pleasant and friendly to talk to. She helped us with our query regarding Council Tax and School meals eligibility. Thank you very much North Ayrshire Council.

Pamela M.

1/5

Corry McDonald doesn't get back to you cover up for the people that work beneath her authority 😡

Freddie L.

4/5

Friendly and very helpful council.
Looking forward to working with them on my new project.

Shaun D.

1/5

Absolutely appalling council very happy to take money from you but very unhelpful when it comes to resolving issues and most staff at the call centre seem to take complaints very personally and don't understand that people are annoyed with the service that is provided or not as the case may be!.

Mama C.

1/5

Horrible, rude and unpleasant staff who have the art of looking busy while doing very little.