Nexus Travel - Glasgow

Habib H.

Lost my luggage and they refused to pay for the loss no terms and conditions were given or shown to me prior to booking . Very poor service in all respect. They are poorly managing and handling the cargo . Got my few boxes totally damaged with stolen items. No reclaim can be filed in case of stolen goods . They give lame excuses and blaming their agents and Pakistan custom. Very Very poor service . I do not recommend anyone to book any item from them.
I came to your office and you did not resolve the issue and no compensation was offered and now you are replying to come to office and resolve the issue. You provide totally disgusting services. I had to edit my review to reply you because you are trying to fool people. This is what I got . Broken, stolen and damaged with one bag missing.
Reply to your last comment
Please don’t deceive your customers. My one bag was never delivered and you admitted this in your office. I did not sign papers as my one of the bag was missing and I told them to bring the other bag so that I can sign . Shame on you for alleging me for misusing the military power . I never did anything to the poor loader except asking them to bring my remaining bag so I can sign the documents. It is highly unethical and unprofessional on your part for not excepting your mistake publicly on this forum. You are rather trying to justify your wrong doing . I still have those paper on which your agent admitted that one bag is missing. Please refrain from lying and accept your failure for not delivering my bag and not compensating the loss. You wanted to refund my freight charges but I refuse to take that by saying that keep it as a sadqa (as you deserve the most )
Instead of lame excuses please admit publicly that the bag was lost and no compensation was given.
My sincere advice to all please don’t book you valuable through them as they are proven cheater and deceivers. I have all proof of documents and I will upload them along with WhatsApp messages where you have admitted the bag is missing and you were ready to pay for the loss . You also took the bank details for payment but it was all fraud and deceptive measures.

Idris B.

Great staff, fast, friendly. Everytime we come, very professional and will always advise what is best for your cargo. Always Deal with Adam who is very helpful. I recommend getting on the WhatsApp with them as they will always send you dates and deals

Maya

The guys at Nexus Travel are always so helpful and welcoming. They deal with you're enquiries in a professional manner. They always make sure you're happy before leaving. Best travel agent & cargo shop, won't be going anywhere else now. Keep up the amazing work guys.

Muhammed M. C.

Alhumdulilah I have completed my hajj and the whole package deal was done by nexus. The support we had from arriving to Saudi to when we left was amazing. The package was also very good especially since we were with a group. Also travel arrangement whenever I needed such as to get to the hotel when arriving or when we needed a private car from Makkah to medinah was all sorted as well easily by nexus. The whole hajj experience was amazing alhumdulilah and was very happy overall. Again thank you nexus for all the help and support whenever needed !!!

Raz P. H. L.

Excellent service.

As a company, I often require urgent business travel, and Nexus is always available to ensure everything goes smoothly.

Their attention to detail is exemplary.

I've also used their cargo service on multiple occasions.

While there have been delays at times due to unforeseen circumstances beyond their control, deliveries were always handled professionally.

I highly recommend them and will continue to use them for all my travel needs.

Saqib H.

I recently had the pleasure of booking my flights and hotels through Nexus Travel in the Pollokshields area of Glasgow, and I cannot praise them enough. Every experience I've had with them has been absolutely amazing.

From the moment I walked into their office, the staff were incredibly welcoming and attentive. They took the time to understand my travel needs and preferences, making the whole process feel very personal and tailored to me. The agents are highly knowledgeable and offered great advice that helped me make the best decisions for my trips.

What I appreciate most is their excellent customer service. Whether it's a last-minute change or a special request, they always go above and beyond to accommodate my needs. It's clear that they truly care about their customers and want to ensure every trip is perfect.

I highly recommend Nexus Travel to anyone looking for reliable, friendly, and professional travel services in Glasgow. They have consistently exceeded my expectations, and I will continue to use their services for all my future travel plans. Thank you, Nexus Travel, for always looking out!

Hassan A.

I have been using Nexus travel for many years now. They are always exceptional in their service and offer competitive rates for travel options.
Changing tickets even when abroad seems straight forward and they are very responsive when it comes to communication.

Amar H.

Excellent customer service.

Staff are very helpful and always on hand if you have any problems and Issues.

I have used Nexus many times in my travels and would highly recommend them to family and friends.