National Holidays Hull Shop - Hull

Vicky

We went to see Abba Voyage for a one night trip in London,we got on at Hull station and stopped of at Analby, Lincoln,North hykerham,Newark,Ilkeston and leicester.what an absolute joke who plans the trips?, I had my mum with me who's not far of 80 years old you made us travel around about 10 hours just to get to bloody London, obviously got the stop of at service stations .we was absolutely shattered and frustrated you made us travel that far.... Then when we arrived at the Hotel moxy in Stamford the hotel looked beautiful was all modern.But when we got to our room the window was wide open the heating didn't bloody work .we was all night freezing in our rooms I could of cried and not to mention the bloody trains going past every min making a racket(but you can't help the trains in all fairness) breakfast was just ok mostly cold but ok ..Abba voyage was absolutely fantastic probably because national holidays never had nothing to do with it ... The three bus drivers we had on the trip ,yes 3 was so nice the last driver we had I think had just passed his test the way he was driving slow and didn't know where he was going the customers on bus had to guide him with there sat navs (not drivers fault he was thrown in at deep end ) some from our coach trip took train back home because that couldn't bare thought of the long long long journey back home . I on other hand had to endure the pain once again.traveling back .my mam was in that much pain with her back she was nearly sick four times in bus ... I always do coach trips but this is first and last time I would ever use this company. I myself train and deal with lorry drivers because so I in fact know about planning and this was bad planning.noone ever thought about the passengers mental state after travelling for so long and intact on way back never thought of the safety of the passengers getting home so late on the night .bearing on mind alot are old people ,think we got back around 11 on the night... Disgrace national holidays absolute disgrace

Lucy W.

Did the London and Harry Potter studio tour from Hull thoroughly enjoyed it, the driver was great, the hotel was lovely very comfortable and there was everything you could want for breakfast very enjoyable breakfast the only thing that let it down was the travelling. We were taken into London to meet up with a Harry Potter bus this took nearly an hour and then we still had to wait 45 minutes to get on the Harry Potter bus. When we finally set off we went back the same way we had come it took nearly an hour to get to the Harry Potter studios. So in all it took us nearly 3 hours to get to the HP studios. Totally pointless travelling time!! you could get rid of the HP bus and the price of that could be taken off the price of the whole trip, with no great loss and it wouldn't spoil your enjoyment of the tour

Chantel C.

picked us up from hull at 5am... didnt get to edinburgh until 1pm and gave us 3 hours (!!?) only in edinburgh. apalling food in the hotel on the evening.... cuppa soups dressed up as cream of tomato 🤣 to top it off they gave us only 3 hours in glasgow the next day then straight back home. we spent more time on the coach than exploring. terrible. they didnt give us the plan until it was too late to cancel yet when i booked they told m we would get 5/6 hours exploration time. a total waste of money

Ben W.

The office closed down 3yrs ago. Google must do a better job of updating information.

neil S.

Value for money holidays. Sit back let driver do the work. Enjoy the views. Hotels I've stayed in been good. Let's you visit new parts of countries And trips out to nearby attractions. Scotland trips very good. Lake Como was brilliant

Rebecca I. (.

I won't use this company again the coach space was rather small not much leg room, to the point my legs was badly hurting with cramp. I made a complaint about my travel and this company didn't respond to my complaint. This company used a very cheap hotel for dinner so half of us didn't get any dinner as the food ran out but the coach driver who didn't pay anything got a free drink and plenty of food to eat which is disgusting considering we paid for our coach trip. Also this company over charges for the Liverpool and coronation street tour, where as I recently booked with Caledonian for the same trip and its alot cheaper than National Holidays it's worth checking out other coach companies before booking. Also I was told they are only picking up from Hull 33 miles away from my home which was a lie as other travellers was getting picked up and dropped off 14 miles away from my house in Bridlington. So on the way back I asked to be dropped off at Bridlington as the coach is going to Bridlington, but I was told to get off the coach at Hull. I had to wait 2 hours for public transport from Hull so I didn't get home until 9pm, but if I was dropped off at Bridlington I would of got home for 7pm. Besides travelling with a terrible coach company I really did enjoy Liverpool and the coronation street tour.

Meso T.

A waste of time, money and life, a weekend trip costing £70+pp and a £25 admins fee turning into 2hours shopping on Chester after the whole coach begged for more time and was allowed 3hours because the coach driver had to drive to Wales to there hotel, that's not our problem or our fault, we paid for a trip to Chester a d that's what we all expect, wth?

The coach where ill informed and wasn't told about happy hour and the staff where rather rotten when my mums friend asked for a lime and soda and only gave her soda so after asking for a small Ammount of lime they where a bit snappy and told her that's not what she ordered and she explained 'your right, my friend ordered me a lime and soda and this is just soda, please could I have some lime as well?' at the end of the day they where paying for there drinks and if they bar staff have trouble putting lime and soda together and don't like serving the public, maybe switch jobs?

We where also told to be ready the following morning for 9am sharp, so we had our breakfast early, hurried downstairs to the coach driver and the coach driver asked my mum to tell the rest of the coach load that he need to go pick a forgotten bit of luggage up (which in hindsight was probably his own) and obviously with how rude and rushing he's been said declined so he told the group jlhe would be only a moment, 30mins later he comes back, rushes eveyone on and gets to there destination far too early, eveything is almost all shut and he couldn't find anywhere to park, he then follows on by giving the coach load a 1hour and 30mins look around to which again people where asking to give them longer to which he said no, he wants be be away flby atleast 1pm to beat the traffic... WHAT TRAFFIC?!

So.. We all get bakc on the coach and home for 3:20pm..

He also drops eveyone off at different times not following the schedule that we had to pay extra for because of 'admin costs' and yet the driver didn't care...

brandyandcoke R.

We have travelled with this company for many a year and find it's value for money holidays hard to beat, providing you do not mind long coach journeys. And that's the rub, trips to Italy and Belgium are tiring, even though you are sat down most of the time. But there is the added bonus of looking at all the different places as you pass by, stopping off along the way most of the time, which for me and my wife is perfect as we just like travelling, no matter what the means are. I have booked online, travel agents and at this main office in Anlaby, the booking office is not very big but always busy so you really just have to wait until a call handler is free to deal with your request.

You can ask questions and if the person serving you doesn't know the answer they will soon find out and despite the fact that some of them may have had a none too pleasant call to deal with they have always been pleasant in a face to face enquiry. I have no doubt some people will have had a none too pleasant experience with National, the total holidays that they offer mean that at some point something will go adrift. We have had a couple of occasions where we were less than happy and on one occasion received a £20 National voucher to compensate for our upset. As I have already said, all in all an excellent value for money holiday company, if you don't mind coach travel.