Midvale Garage - Rugby

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Midvale Garage: A Comprehensive Overview

Midvale Garage is a highly regarded automotive service provider located in Rugby, United Kingdom. Situated at 190 Bilton Rd, Rugby CV22 7DX, the garage offers a comprehensive suite of services designed to meet the diverse needs of vehicle owners. Their commitment to quality and customer satisfaction is evident in their strong online presence and consistent positive feedback.

Services Offered – A Broad Spectrum

Midvale Garage distinguishes itself through its wide-ranging capabilities. Primarily, they operate as a dedicated auto repair shop, handling everything from routine maintenance to complex mechanical repairs. They also serve as a fully accredited car inspection station, ensuring vehicles meet all necessary regulatory standards. Customers benefit from their dedicated car repair and maintenance service, covering a vast array of vehicle types. Furthermore, they function as a reputable used car dealer, offering a selection of quality vehicles. Notably, they provide a premium chauffeur service, catering to discerning clients requiring reliable and professional transportation.

Location and Accessibility

The garage’s location at 190 Bilton Rd is strategically positioned within Rugby, making it easily accessible. They prioritize accessibility for all customers, boasting a wheelchair accessible entrance and wheelchair accessible parking lot. Convenient amenities include a restroom, and appointments are strongly recommended to ensure efficient service.

Payment Options and Facilities

Midvale Garage embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments. For customer convenience, they provide on-site parking. The garage is equipped to handle a variety of financial arrangements, including finance options, as highlighted by customer experiences of quick and efficient processing.

Customer Feedback and Reputation

Midvale Garage enjoys a consistently high level of customer satisfaction, as reflected in their impressive 262 reviews on Google My Business. The average opinion is 4.8/5, indicating a strong reputation for reliability and professionalism. Many customers praise the speed and efficiency of their service, with one example illustrating a seamless process from initial inquiry to vehicle delivery – highlighting a commitment to a positive customer experience. The quality of vehicles offered, coupled with the extended warranty and fresh service provided, further contributes to the positive perception of the business.

Recommended Actions

For anyone seeking a trustworthy and capable automotive service provider, Midvale Garage presents an excellent choice. Their comprehensive service offerings, combined with their commitment to accessibility and customer satisfaction, make them a valued member of the Rugby community. We strongly encourage potential customers to visit their website at midvalegarage.co.uk to explore their services in detail, schedule an appointment, or inquire about specific vehicle needs.

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👍 Reviews of Midvale Garage

Jenny P.

5/5

We live close to the Midvale Garage and have been checking out the vehicles regularly as i have been on the look for a car for a while. When we spotted the one we like it was a Sunday afternoon, contacted the garage on Monday and we had the car at home by lunchtime on Wednesday. It was all very quick and easy. The car also came within 12 months warranty, fresh service and MOT. The also offer finance option which was arranged super quickly. Overall very satisfied with the experience and love the car.

Georgia K.

5/5

My car went in for a clutch and flywheel replacement, Midvale was the cheapest, most affordable rate out of all the garages I called! The parts for my car were dealership only and they got to work as soon as they arrived. Aaron (floor manager) was not happy with the parts as it was causing my car to nose dive. After multiple flywheels being sent out, and those at Midvale doing a big job in their own time, staying late and keeping me regularly updated! The parts were faulty from Nissan, causing my car to not even start, and Aaron was a great advocate for me that they needed to sort it and that it was the part at fault! After 3 long weeks, Midvale were consistently doing what they could to get my car sorted with Nissan, and made me feel extremely reassured that all will get sorted. Despite Nissan being unhelpful, and lacking communication, Midvale made sure I was updated the whole time and never once complained that I called everyday for any new information, they were supportive and wanted me to get everything sorted! Cannot fault Midvale whatsoever, will 100% be going back and recommending! Thankyou Midvale garage!

RICHARD L.

5/5

Bought a used car recently (not from Midvale) and it came with a 3 month warranty provided by a third party.
The car developed a couple of faults during the warranty period so I took it to Midvale who diagnosed the faults and dealt with the warranty company. The faults were repaired quickly and efficiently. The reception staff were friendly and very helpful
A very professional service from all involved.
I have no hesitation in recommending them as your first choice for all your motoring needs

Conor D.

5/5

Great communication from this company. Went in to view a car and the shop explained everything I needed to know about the car. Didn't feel any pressure and was left to just look around the vehicle and test drive. When it came to the paperwork this all went seemlessly and communication was amazing even over the Christmas holidays. 100% would recommend. Very friendly and nothing was an issue no matter how big or small the question.

Sophie K.

5/5

Always a pleasant experience when taking my car in, always reasonable and fully explain to me what the issue is. Definitely recommend and will continue to use every time. Thank you!

Patrick G.

5/5

My local garage and luckily it is. Top notch mechanics, friendly reception staff and helpful owner & car sales who have become friends.
Always ready to give advice even to people who are not customers and just popped in.

Liam B.

5/5

Had my MOT test. All the staff I came across were brilliant. Very friendly, helpful and welcoming. Great garage. Will definitely return and recommend to others

Finola C.

5/5

Compared to other experiences regarding customer service, the difference at Midvale really stood out for me.
I found the staff friendly, helpful, professional and knowledgeable, and the communication was excellent.
I am delighted with both the results of my service and the price.
I will definitely be returning.