Metrobus Crawley Travel Shop - Crawley

Himesh B.

Wrost services by number 10 as never come on Time .. need to change some drivers..

I waited half n hour on bus stop no bus coming and suddenly 1 bus coming from another route.

And this is not just 1 time this happens always..

W 1.

Every Metrobus driver has been polite, professional and can actually drive. On the 26th of July 2025 at 2:30, a driver on the 400 (Jose) found my phone at Stone Quarry and came out of the bus to give it to me - top driver🙌

SAMANTHA H.

Had enough with metro buses they always parked up at the bus station in Crawley and they also cancelled them with out people knowing so they should get more drivers I waited hour an half for a bus because I am late getting somewhere or when I got appointment the buses come from bewbush to town and not coming from town to bewbushsame has for number 20 bus I have got photos and they put fares up I am taking these photos to Brighton and hove bus company soon and going to the newspapers about the metro buses they fob me off at the travel shop in Crawley

Al J. S.

Bus number 1, BN14 CUW, this bus was from Broadfield to crawley, time was 6:23 am. I was from clayton hill, i was waiting for the bus, when the bus was came there was only one passenger before me, after the passenger get into the bus when i was ready to enter but the driver was closed the half of the door, i was surprised, then he opened the door, i dont know why he did this, this kind of behaviour is not acceptable, incident date is july 9, 2025.

Denise R.

Came up from Cornwall so had no clue about services..stops etc..needed to get to somewhere relatively remote and the lady in the office couldn't have been more helpful, writing down directions for me and telling me the exact route, which with thanks to her found with no hassle or anxiety..didn't get your name but thank you so much for making an emotional journey a stress free one

Shame cant be said for the extremely rude driver who needs to sort his attitude out

Lana R.

Friendly staff. Bus driver Found my son’s PE kit on the metro bus, kept it safe, phoned the school to let me know they had it. Collected the same day of my son losing it. Very happy as school PE kits are not cheap.

Matthew M. J.

Left something on the bus? Travelling from Brighton to Crawley to collect your lost property from the Metrobus Travel shop? Take the right Metrobus route/service!
They look the same but they're totally different!
- 271 ~ 1½ hours,
- 272 ~ 1¾ hours,
- 273 ~ 1 hour.

Hung D. N.

Staffs are very friendly and extremely helpful. I came to top-up my Key card. The lady here explained how the current pass is valid and the new pass is applied once the current one is expired. She also helped to change my online account and instructed me to top-up by myself in the future. I'm new to the UK and I belive my accent is not easy to understand, but she's quite patient. I couldn't find opening hours on google maps, so I add the photo.