London Eye Ticket Office - London

London Eye Ticket Office: A Premier Experience

The London Eye Ticket Office, strategically located within the Riverside Building at County Hall, London SE1 7PB, United Kingdom, offers an unparalleled experience for visitors to this iconic landmark. It serves as the primary point of access for purchasing tickets and enhancing your visit to the London Eye, one of London’s most recognizable attractions. This dedicated office is committed to providing seamless and memorable journeys for all guests, emphasizing convenience and exceptional service.

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Location and Accessibility

The London Eye Ticket Office occupies a prime position at Riverside Building, County Hall. This location is easily accessible via public transport, including Waterloo Station and Westminster Station, both offering direct connections to the city center. The address, Address: Riverside Building, London Eye Ticket Office, County Hall, London SE1 7PB, United Kingdom, ensures clear directions for visitors. Furthermore, the facility boasts a wheelchair-accessible entrance, demonstrating a strong commitment to inclusivity and ensuring that everyone can enjoy the panoramic views.

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Specialties and Services

The London Eye Ticket Office specializes in event ticket seller services, primarily focusing on London Eye tickets. However, they offer a broader range of experiences to cater to diverse preferences. Visitors can choose from a variety of ticket types, including standard, fast-track, and premium packages. These packages often include exclusive amenities such as champagne receptions or dedicated host services. The office also provides various on-site services to enhance the guest experience, including information booths staffed by knowledgeable personnel, and assistance with booking and scheduling. Delivery options are available, offering convenience for those unable to visit the office directly. Notably, the London Eye Ticket Office accepts a multitude of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring accessibility for all customers. The lack of cash acceptance is a standard practice for the London Eye to maintain efficient operations and security.

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Enhancing Your Experience: VIP Packages

For a truly unforgettable experience, the London Eye Ticket Office offers a range of premium packages. These packages frequently include a dedicated host who provides personalized assistance throughout the visit, taking photographs and offering insights into the sights. A popular option is the ‘Champagne Experience,’ which elevates the journey with a complimentary glass of champagne for each passenger. These VIP packages provide a more intimate and luxurious experience, often with a smaller group size, guaranteeing a more personalized service. Guests can expect a semi-private experience riding the London Eye, accompanied by their host and photographer, creating lasting memories. The private line offered with these packages significantly reduces wait times, maximizing the enjoyment of the attraction. A recent review highlighted the exceptional service provided by a host named Modesta, emphasizing her kindness, humor, and professionalism in creating a truly remarkable experience.

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Customer Feedback and Reputation

The London Eye Ticket Office consistently receives positive feedback from its customers. Currently, there are 1705 reviews on Google My Business, reflecting a substantial level of customer engagement. The average opinion is 4.4/5, indicating a high level of satisfaction among visitors. These reviews consistently praise the efficiency of the ticket purchasing process, the helpfulness of the staff, and the overall quality of the experience. While the transition to cashless payments has been noted by some, the convenience and security it provides are generally appreciated. The positive feedback suggests a well-managed operation dedicated to providing excellent customer service and facilitating enjoyable visits to the London Eye.

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Contact Information and Website

For further information and to explore ticket options, visitors are encouraged to consult the official website: Website: londoneye.com. This website provides detailed information on ticket prices, operating hours, and available packages. Direct contact information, including telephone support, is not readily available publicly, reflecting a preference for online booking and customer service through the website. However, the website is designed to be user-friendly and comprehensive, offering all the necessary resources for a seamless booking experience.

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👍 Reviews of London Eye Ticket Office

B B.

5/5

Our London Eye + Champagne experience was wonderful. We got so lucky with the weather and an amazing host Modesta. The experience was truly vip with a small group. Modesta took a bunch of photos for us. She was kind, funny and professional. She made the experience amazing and I would recommend her to anyone. The VIP experience was worth the extra upgrade as you get your own private line, champagne and semi private experience riding the London Eye with a host and photographer!

C.S. E.

5/5

Easy access. Quick purchase. No cash accepted. Had to use credit card.

Mohammed A.

1/5

Kia and all the team were very unhelpful. And they didn’t make us enter although we payed the ticket and they didn’t refund our money. Worst experience I ever had and I will never repeat this experience unless they replace Kia and her colleagues.

Shane S.

5/5

During our London trip, we splurged on the Champagne Experience at the London Eye. We were escorted to a private bar on the 3rd floor and welcomed with a glass of NV Pommery brut Champagne, which was delightful.

Our guide then led our group of 11 to the fast-track entry, a process that took only about 8 minutes. This expedited entry was well worth the extra cost.

Inside the spacious glass pod, we continued to enjoy Champagne while marveling at the panoramic views. Our guide was attentive and readily answered our questions about the landmarks we spotted. We were offered a third glass of Champagne for an additional fee, which I enjoyed.

At the end of the ride, we tipped our guide, not out of obligation, but because her exceptional service warranted it.

I highly recommend upgrading to the Champagne Experience. It's a truly memorable and worthwhile investment of your time and money.

Amy R.

5/5

This was our first stop in London, just hours after landing! It was fun, easy to navigate and find, and an awesome experience! My mom is afraid of heights and would never go on a regular ferris wheel, but she did fine on the eye. The pods are large and enclosed, with seating in the middle where she felt better. Others of us enjoyed the views from the windows and rails!

Hamzah A.

5/5

Lovely experience... line was too long. It's better to book online in advance. I will visit again to jump in the eye.. 😄

Chris W.

5/5

Reasonable queue times and probably the best view across town you will find. The capsule we were in was beautifully air conditioned (hottest day of the year), and considering the age of the attraction were as good as new. Recommended, even at over £100 for a family of four...

Just R.

1/5

I have disabilities and bought tickets for the London Eye. When I arrived, I was sent to a priority queue. When I entered the queue, I asked the woman working if I could skip the line. She said I couldn’t and that that was a priority queue. Which means that if you buy a priority ticket just because you WANT to skip the line, you can do that but disabled people aren’t allowed to skip to the front of the queue. So if you have a problem standing up or some disability that makes queueing hard for, either don’t go to the attraction or prepare to queue for a while.