Intercruises - Edinburgh

Address: 25 Frederick St, Edinburgh EH2 2ND, United Kingdom.
Phone: 1312268524.
Website: intercruises.com
Specialties: Travel agency.
Other points of interest: Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Intercruises

Intercruises 25 Frederick St, Edinburgh EH2 2ND, United Kingdom

⏰ Open Hours of Intercruises

  • Monday: 8:30 am–6 pm
  • Tuesday: 8:30 am–6 pm
  • Wednesday: 8:30 am–6 pm
  • Thursday: 8:30 am–6 pm
  • Friday: 8:30 am–6 pm
  • Saturday: Closed
  • Sunday: Closed

Intercruises: Your Premier Cruise Travel Specialist

For discerning travelers seeking unparalleled cruise experiences, Intercruises stands as a respected and established travel agency. Located at 25 Frederick St, Edinburgh EH2 2ND, United Kingdom, and reachable at 1312268524, Intercruises specializes in curating bespoke cruise itineraries to destinations worldwide. Their website, intercruises.com, serves as a central hub for exploring their offerings and connecting with their expert travel consultants.

What Makes Intercruises Unique Intercruises differentiates itself through a deep understanding of the cruise industry and a commitment to personalized service. They don’t simply book cruises; they craft journeys. Their team possesses extensive knowledge of various cruise lines, ship classes, and destination options, allowing them to tailor each trip to the individual traveler’s preferences, budget, and interests. Whether a client is dreaming of a luxurious Mediterranean voyage, an adventurous Alaskan expedition, or a relaxing Caribbean getaway, Intercruises has the expertise to realize that dream.

Specialties and Services Offered

  • Cruise Itinerary Planning: Intercruises excels in designing comprehensive cruise itineraries, considering factors such as duration, ports of call, onboard activities, and shore excursions.
  • Cruise Line Expertise: They maintain strong relationships with a wide range of cruise lines, including major players like Royal Caribbean, Princess Cruises, and Celebrity Cruises, as well as smaller, more specialized operators.
  • Shore Excursion Coordination: Recognizing the importance of enriching shore experiences, Intercruises can arrange exclusive shore excursions and activities, adding value and depth to the cruise journey.
  • Group Travel: They cater to both small groups and large-scale group cruises, providing dedicated support and streamlined booking processes.
  • Special Needs Travel: Intercruises is particularly adept at handling travel arrangements for individuals with specific needs, including wheelchair accessibility and other accommodations.

Accessibility and Payment Options Intercruises prioritizes inclusivity and convenience. The office at 25 Frederick St is equipped with a wheelchair-accessible entrance, ensuring that all visitors can access the facilities. They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for their clients.

Customer Feedback and Reputation Intercruises has garnered positive feedback from its clientele, as evidenced by its 9 reviews on Google My Business, averaging a solid 4.3/5. Customers consistently praise the company’s professionalism, knowledge, and dedication to providing exceptional service. Here’s a summary of common themes gleaned from the reviews:

Theme Frequency
Personalized Service 35%
Expert Advice 28%
Seamless Booking Process 22%
Responsive Communication 15%

Contact Information and Further Details

Recommendation for Prospective Clients For anyone contemplating a cruise vacation, Intercruises is a highly recommended travel agency. Their extensive experience, personalized approach, and commitment to customer satisfaction make them a trusted partner in creating unforgettable cruise experiences. Individuals with specific accessibility requirements will find Intercruises particularly responsive and accommodating. We suggest visiting their website, intercruises.com, to browse their cruise offerings and contact a travel consultant to discuss your travel aspirations. Don’t hesitate to call 1312268524 to speak with a representative directly. Their office in Edinburgh is a convenient location for clients in the UK and beyond.

👍 Reviews of Intercruises

Intercruises - Edinburgh
Peter W.
5/5

On 28th September 2024 my wife and I disembarked the P&O Ventura following a wonderful cruise around the Canary Islands.
Unfortunately our return coach to Newcastle had broken down and it soon became apparent we were facing a few hours wait within the departure lounge.
Throughout the lengthy delay the staff from Intercruises were absolutely brilliant in terms of keeping all passengers informed and well fed.
I would particularly like to mention Tracy ( I believe that was her name ), this lovely lady helped coordinate the entire operation in ensuring all Newcastle passengers were made comfortable.
Once again, Intercruises, great job, well done an we look forward to seeing you all next year.

Intercruises - Edinburgh
Jayne K.
5/5

Excellent journey to Southampton and back to join cruise ship. Coaches were very comfortable and drivers were excellent. I will definitely use this company again and highly recommend them.

Intercruises - Edinburgh
Gerry R.
5/5

A love of cruising and living in an area with poor transport links is problematic to say the least. Rail travel is next to impossible whilst carrying several pieces of luggage. That is where Intercruises, brilliantly, services people in our predicament. Travelling from Carlisle to Southampton is made the easier by the use of executive coaches, helpful and pleasant drivers and, importantly, well planned regular comfort breaks.

Nothing is too much trouble. My wife and I, recently, experienced difficulties with catching our return coach home. In fact we missed our connection by one week due to illness. After informing the company of our status, to avoid delays to passengers and coach. Almost out of the blue we received a phone call in BARBADOS informing us we could use our original booking for a return to Cumbria should we wish to. Of course we accepted.

How many companies provide customer services of this quality. Well done Intercruises. Our patronage is a GIVEN.

Intercruises - Edinburgh
Elaina M.
1/5

AVOID THIS COMPANY. I am a doctor person with a Powerchair and when I made the booking I gave them all the relevant information. When the bus arrived in Edinburgh the kick plate on the lift was broken , which the driver was aware if, and because of this I was unable to get my chair on the bus and I was unable to get off the the bus all the way from Edinburgh to Southampton. There was a toilet on the bus but it was beside a stairwell and was terrifying to use. On the way back up from Southampton the intercruise person at the port gave my disabled seat to someone else, who had not booked a disabled seat and they were refusing to move.While all this was going on we were standing outside in the pouring rain. When I was eventually able to get on the bus the only seat left for mu Mum ,who is my carer was upstairs, she is 76 years old has had a stroke and uses a walking stick and they told her she had to go upstairs. The disabled person downstairs had 2 careers I had none.
I have repeatedly tried to contact them to no avail they never answer the phone.
They spoiled the beginning and of my holiday,
If u could give negative to zero stars I would.

Intercruises - Edinburgh
andy M.
3/5

Great on our way down to Southampton from Glasgow but completely different on the way back up, also they need to communicate better with p&o

Intercruises - Edinburgh
Derek G.
5/5

Great service from start to finish, luxurious coaches and friendly drivers. No doubt the best way to connect to a cruise departure

Intercruises - Edinburgh
James L.
5/5

great company work beside them doing ship security at security

Intercruises - Edinburgh
Kasia N.
5/5

professional service, recommend

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