Hazel’s City Tours - Macclesfield

Hazel's City Tours

Hazel's City Tours, located at Green St, Macclesfield SK10 1JQ, United Kingdom, is a renowned tour agency that offers exceptional experiences for travelers seeking to explore the beauty of the local area. With a strong focus on customer satisfaction, Hazel's City Tours has established itself as one of the leading tour operators in the region.

Specialties: Tour agency

At Hazel's City Tours, clients can expect a wide range of tour options, catering to various interests and preferences. From guided city walks to in-depth cultural experiences, the company strives to provide a personalized touch to each and every tour. The knowledgeable guides are passionate about sharing their expertise and ensuring that guests have an unforgettable experience.

The agency's commitment to quality is evident in the high level of customer service they offer. Guests can expect prompt responses to inquiries, efficient booking processes, and well-organized tours that run on time. Hazel's City Tours takes pride in their attention to detail and their dedication to creating a seamless experience for their clients.

While Hazel's City Tours has received some positive feedback, there are a few areas that could use improvement. The company currently has 4 reviews on Google My Business, with an average opinion of 1.3/5. Some customers have expressed concerns regarding communication and the overall organization of the tours. However, the management at Hazel's City Tours is committed to learning from these experiences and working towards enhancing their services.

In conclusion, Hazel's City Tours offers a unique opportunity for travelers to discover the hidden gems of the local area. With a focus on providing personalized and engaging experiences, the tour agency aims to exceed clients' expectations. While there is room for improvement in certain aspects, the company's dedication to quality and customer satisfaction remains a strong point. For those looking to explore the city in a meaningful way, Hazel's City Tours is definitely worth considering.

👍 Reviews of Hazel’s City Tours

maisie W.

1/5

The lady doing the tour did not know where she was going and did not pay for any travel she went on, we had complained multiple times yet she ran away to a boat and sailed off from us, awful experience, would not recommend 😡😡😡😡😡😡

Emma W.

2/5

Tour guide was unsure of what she was doing during the entire tour, also we were left very thirsty and she would not let us stop for a drink. Also, she left us alone and we got lost. I felt very much like a drain duck at that moment in time. Although, it was so bad that it could be considered enjoyable- might go again…?

Ruby W.

1/5

tour guide left halfway , request her to come back but refused and spat in my face , very dissatisfied 💔💔

George W.

1/5

fell down a drain 🙁