Hays Travel Romford - Romford

Hays Travel Romford: Your Trusted Travel Partner

For individuals seeking a reliable and experienced travel agency, Hays Travel Romford presents a compelling option. Located in the heart of Romford at The Brewery Shopping Centre, Unit 9, RM1 1AU, United Kingdom, this branch offers a comprehensive suite of travel services designed to cater to a diverse range of travel needs. With a dedicated phone line at 1708872195 and a user-friendly website at haystravel.co.uk, Hays Travel Romford ensures accessibility and convenience for its clientele.

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Location and Accessibility

The branch’s strategic location within The Brewery Shopping Centre in Romford provides excellent visibility and ease of access for local residents. The address, The Brewery The Brewery Shopping Centre, Unit 9, Romford RM1 1AU, United Kingdom, facilitates straightforward navigation for potential customers. Furthermore, Hays Travel Romford is committed to inclusivity, offering a wheelchair-accessible entrance, demonstrating a dedication to serving all travelers regardless of mobility.

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Services Offered

Hays Travel Romford specializes in providing a wide array of travel agency services, encompassing everything from holiday planning and booking to cruise vacations and business travel arrangements. Their experienced team possesses a deep understanding of global destinations and travel trends, enabling them to craft personalized itineraries tailored to individual preferences and budgets. They prioritize customer satisfaction and strive to exceed expectations throughout the entire booking process. The convenience of utilizing credit cards, debit cards, and NFC mobile payments further enhances the customer experience, offering flexible and secure payment options.

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Customer Feedback and Reputation

Hays Travel Romford has garnered a strong reputation within the Romford community, evidenced by the 47 reviews available on Google My Business. These reviews consistently highlight the company’s commitment to providing exceptional service and expert advice. Notably, feedback frequently praises the dedication and helpfulness of staff members, particularly Donna, who is frequently mentioned for her proactive approach and willingness to go the extra mile. Customers consistently describe her as a helpful and knowledgeable advisor, capable of securing desirable travel packages. The overall average opinion of 4.5/5 reflects the high level of satisfaction experienced by a significant portion of their clientele. The positive comments suggest a genuine desire to ensure a smooth and memorable journey for every traveler.

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Key Features & Benefits

• Expert Travel Advice: Benefit from the knowledge and experience of a dedicated travel team.
• Personalized Itineraries: Receive bespoke travel plans tailored to your specific needs and interests.
• Wide Range of Destinations: Explore a vast selection of destinations worldwide.
• Convenient Booking Options: Book your trip online, by phone, or in person at the Romford branch.
• Flexible Payment Methods: Pay securely using credit cards, debit cards, or NFC mobile payments.
• Accessibility: Enjoy a wheelchair-accessible entrance for added convenience.

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Hays Travel Romford understands that planning a trip can be a complex undertaking. They aim to alleviate this burden by offering a comprehensive service that handles every aspect of the journey, from initial consultation to post-trip support. Their dedication to customer service is a cornerstone of their operation, and they consistently strive to build long-term relationships with their clients. Many travelers appreciate the attention to detail and the proactive approach taken by the team, ensuring that every aspect of their trip is carefully considered and expertly executed. The emphasis on personalized service contributes significantly to the positive feedback received. The branch’s commitment to accommodating various payment methods further enhances the overall convenience for travelers.

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In summary, Hays Travel Romford is a trusted travel agency providing a welcoming and efficient service. Its prime location, accessible facilities, and a team dedicated to customer satisfaction make it an ideal choice for individuals seeking to plan their next adventure. The positive online reviews are a testament to the quality of service offered.

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👍 Reviews of Hays Travel Romford

john A.

5/5

Donna and all staff were absolutely wonderful smoothing out wrinkles and ensuring a smooth passage right up to the dockside. Many thanks for a lovely holiday.

christina A.

5/5

Donna was great, she was helpful and booked us a really good package holiday, she took her time and even went the extra mile to book my husband's e-visa,what a lovely lady 🙂 Thanks again Donna!

Colshan C.

5/5

We visited hays some time ago and was impressed with friendly and helpful staff.
So decided to go back and book our holiday Denise did the booking and reassured me on all worries that I had.
I recently spoke to Vanessa and again was was very pleased with service. So well done hays staff for making our experience a good one.

265ayesha

5/5

I am so happy I booked my big family holiday with Hays. Hannah has gone above and beyond and addressed every single one of my questions (and I have had so many!). Having someone that is so approachable, helpful and efficient has made the world of difference, I’m so impressed! Thank you Hays for being amazing.

Ian B.

5/5

Amazing customer services by Vanessa and the team. They went out of their way to assist my mother booking a flight.

Janet P.

5/5

Such a friendly shop. Hannah Stewart helped us sort our holiday out yesterday. She was knowledgeable helpful and super efficient. Well done Hannah you made everything so easy for us. Thank you!

Shah

5/5

My experience with Vanessa Cole has been outstanding, the service provided was straightforward and has been top notch from start to finish. This clearly demonstrates and proves Vanessa is fantastic and valuable team member. Thank you once again Vanessa and the rest of the team.

Hannah M.

1/5

My partner and I wanted to book a holiday. It was a few Sundays ago and they were closing in just under an hour. Because of this the manager had a very ‘can’t be bothered’ attitude when we wanting to book a holiday that day with them. Not great and won’t come back to any hay’s travel especially Romford or book a holiday with them.