Hays Travel Basingstoke Mall - Basingstoke

Hays Travel Basingstoke Mall is a well-known and helpful travel agency located in the heart of Basingstoke, England. Their address is Old Basing Mall, Basingstoke RG21 7FB, United Kingdom. You can easily reach them by phone at 1256581847 or visit their website at haystravel.co.uk for more information.

This esteemed travel agency offers a wide range of services, including travel booking, cruise agency, and currency exchange. These specialties make Hays Travel Basingstoke Mall an excellent choice for those planning a trip, whether it's a simple weekend getaway or an extravagant cruise vacation.

One of the key features of Hays Travel Basingstoke Mall is its wheelchair-accessible entrance, ensuring that all customers can access their services comfortably. Additionally, the agency has received 15 reviews on Google My Business, with an average rating of 3.6/5, indicating a positive reputation among its clientele.

Hays Travel Basingstoke Mall is conveniently situated in the Old Basing Mall, making it easily accessible for shoppers and visitors alike. With ample parking and nearby public transportation options, reaching the travel agency is a breeze.

Suppose you are looking for a reliable travel agency in Basingstoke. In that case, Hays Travel Basingstoke Mall is a highly recommended option. Their skilled and experienced staff can help you plan and book your next trip, ensuring a smooth and hassle-free experience.

Furthermore, Hays Travel Basingstoke Mall's currency exchange service is an excellent feature for those traveling abroad. You can quickly and easily exchange your currency for the local currency of your destination, saving you time and effort.

Reviews of Hays Travel Basingstoke Mall

Emma Darch

1/5

We’ve spent nearly £20k on two holidays this year which are supposed to be once in a lifetime trips. We’ve spent the last two weeks trying to get them to sort out a catalog of errors. DOBs wrong, name wrong, I’m apparently sharing a room with my step son whilst my partner shares with his Daughter, our boarding time is different to our kids meaning they’re left on the dockside, cancelled drinks packages due to Hays error which means we’ve now lost money as it was booked on a special offer. Their service is shocking. The manager is a coward and hides with other customers selling holidays leaving a new starter to deal with all these issues. It’s been weeks and still not sorted. Completely spoiling what was supposed to be a magical trip we’ve been saving for for years. Spend your money with TUi or Jet2holidays. Don’t waste your time with this firm. They couldn’t care less.

Kevin Green

4/5

Very polite and very understanding,and Excellent

Ian Rob

1/5

Friendly enough but the agent had little or no experience and couldn't even ask for help from within the office. A waste of time

Suzanne Millward

5/5

Amazing and friendly staff, will be back to book the next holiday very soon!!!

Robert Mann

5/5

Fantastic service. Nothing too much trouble. Easily contactable.

Ashley Bessant

5/5

Best travel agent in Basingstoke!
Staff are friendly & knowledgeable.

Kirsty Saunders

5/5

Informative, friendly and very officiant

Jacqui Allstrum

2/5

Very poor communication and very hard to get hold off anyone to talk to