Gray & Toynbee Ltd - Cambridge

Da V.

The lady showing us the houses didn't know absolutely anything about any of them (including adding wrong info in the listing to sell them, and not caring about that since it's legal to lie), she was just there to open and close the door. They also don't care about the buyers, only about the sellers. No after sale support either.
After all, houses sell themselves, as buyers can't really choose the agency, so why should they bother caring more?

Anas A. R.

Grey & Toynbee Waterbeach handled the sale of our house in Waterbeach, and we are very grateful for their help and support in concluding the process on time.

I first met Chris, who came across as knowledgeable and pragmatic - I had done my research, spoken to several estate agents, and received multiple quotes, so I had a clear point of comparison and benchmarking. Chris left a strong/positive impression.

Lauren then took over and was excellent from the start. She was professional, switched on, and worked with me to tailor our advert. I really appreciated her no-nonsense approach, especially when things became challenging with the buyers’ solicitors. Her ability to keep things moving and cut through the noise made a huge difference and reassured us despite uncertainties.

Angel was also instrumental, involved in the day-to-day coordination. She chased and prompted for updates, ensuring we stayed on track. Her persistence and transparency were very much appreciated.

Throughout the sale process, the whole team were organised, responsive, reliable, and always reachable by phone, email, etc, which gave us a real sense of assurance during very stressful times - we would definitely strongly recommend them.

David T.

The team at Gray & Toynbee (Waterbeach) provided a fantastic service from start to finish with the recent sale and purchase of properties. Lauren, Angel and Ellyn in particular remained approachable, friendly and professional throughout, making for a smooth process. Highly recommend!

Meriel G.

Would 100% recommend. Went through them for our purchase, from the start they were welcoming and answered all our questions. Lauren was lovely showing us round and very accommodating, kept us up to date and was honest with all her answers. When it came to the lengthy legal process Ellyn was wonderful and genuinely don't think we would have completed without the stamp duty without her help.

Sarah A.

I used Gray & Toynbee (Waterbeach) to sell my property. Lauren, Angel, and Ellyn all helped to navigate the rollercoaster through to completion. Lauren really went above and beyond, especially with visits while I was working/away, and was always very responsive.

Matt W.

Angel at Gray & Toynbee helped me navigate my first property buy with ease and was always on hand to answer questions and to contact all parties involved in the exchange without hesitation. Overall a very good experience. Would very much recommend them as a service.

Dom M.

These guys sold my house and it was a genuinely lovely experience. They did what they said they would do when they said they would do it, and I always felt that Lauren and Angel had time for me when I had things I wanted to discuss. Top work.

Matthew E.

Buying and selling a home is a stressful process but using Gray and Toynbee made it that much easier. After our buyer pulled out a day before exchange Lauren, Angel and Ellyn were quick to react and we had another buyer in less than 2 weeks. All three are friendly, professional and extremely helpful. If you are thinking of selling a property in Waterbeach or the surrounding area look no further.