Ferguson Motor Repairs - Seaham

Ferguson Motor Repairs: A Trusted Automotive Service Provider

Ferguson Motor Repairs is a well-established auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Mary St, Seaham SR7 7JT, the business has consistently provided reliable and efficient automotive services to a broad customer base. With a strong commitment to customer satisfaction and a team of experienced mechanics, Ferguson Motor Repairs has garnered a reputation for quality workmanship and transparent service. The company's dedication extends beyond simple repairs; they prioritize clear communication and strive to build lasting relationships with their clients.

Location and Contact Information

The physical address is Mary St, Seaham SR7 7JT, placing it conveniently within the local community. For those seeking to contact Ferguson Motor Repairs, the telephone number is 1915819232. Alternatively, prospective customers can explore the company’s website at http://fergusonmotorrepairsltd.co.uk/, which provides detailed information about their services, team, and contact details.

Services Offered

Ferguson Motor Repairs offers a comprehensive range of automotive services designed to meet the diverse needs of vehicle owners. Their core services include:

• Vehicle Repairs: They handle a wide spectrum of repairs, from routine maintenance to complex engine diagnostics and repairs.
• Car Inspections: A thorough car inspection station ensures vehicles meet safety standards and identify potential issues before they escalate.
• Diagnostic Services: Utilizing advanced computer diagnostic tools, they accurately pinpoint the source of vehicle problems.
• Brake Repairs & Maintenance: Comprehensive brake system services, including pad replacements, rotor resurfacing, and bleeding.
• Clutch Repairs & Replacements: Expert clutch repair and replacement services.
• Suspension & Steering Services: Maintenance and repair of suspension and steering components.

Customer Experience and Amenities

Customer feedback consistently highlights Ferguson Motor Repairs’ commitment to service excellence. The business prides itself on offering a convenient and positive experience for all clients. Notably, they offer several modern payment options, including credit cards, debit cards, and NFC mobile payments. Furthermore, recognizing the needs of individuals with mobility challenges, the facility features a wheelchair-accessible car park, demonstrating their commitment to inclusivity. Clients are encouraged to appointments recommended to ensure timely service and optimal resource allocation. For added comfort, a toilet is available on-site.

Positive Reputation and Reviews

Ferguson Motor Repairs boasts a commendable average opinion of 4.8/5 based on 155 reviews on Google My Business. These reviews frequently praise the company’s responsiveness, honesty, and skilled mechanics. One customer recounted a situation where their vehicle developed a critical battery drain issue overnight. Despite not having scheduled an appointment, they were promptly attended to, their car diagnosed and repaired, and kept informed of the progress. The mechanic’s proactive approach, including a phone call to confirm the repair and arrange for the vehicle’s return, was particularly appreciated. As the customer stated, “Can’t beat that”

The consistent positive feedback reinforces Ferguson Motor Repairs’ dedication to providing exceptional service and building trust with its clientele. Their willingness to address urgent issues swiftly and efficiently, coupled with transparent communication, contributes significantly to their strong reputation. The team's expertise and commitment to quality are evident in the numerous positive reviews detailing successful repairs and satisfied customers.

Key Features Summary

In essence, Ferguson Motor Repairs presents itself as a reliable and customer-focused automotive service provider in Seaham, offering a blend of technical expertise, convenient amenities, and a genuine commitment to client satisfaction. Their dedication to quality and responsiveness distinguishes them as a trusted choice for vehicle owners seeking dependable repair and maintenance services.

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍