Exodus Adventure Travels - Surbiton

Ann B

We had a week walking and wine in the Duro valley with two local guides Louis and Theresa. They were both exceptional, knowledgeable, professional and funny. Our group of 11 had a great time. This was a premium tour. Our 4 star hotels were both well located clean and with great views. We had several local meals arranged by our guides with local people cooking for us. We did not meet any other walkers during our hikes only two shepherds. I would certainly recommend this tour to anyone interested in the local produce and wine. We both felt as we had learnt a lot about Portugal during this tour. We will use Exodus again. One of our group had done 30 tours with Exodus over the years. Quite an endorsement.

David

Exodus are generally a good travel company. Things tend to run smoothly and trips well organised.

Their customers tend to be at retirement age. Trips are a bit overpriced. I would also avoid trips in Europe, as these often focus on more coffee stops and meals, rather than walking.

I would also recommend making sure your guide records any accidents you have, hopefully not applicable. I had one on Sierra de Aitana which the guide saw and knew about, but he and Exodus said it never happened when I followed up after the trip. I wasn’t putting in a claim, just suggested a safety improvement. They have since apologised and acknowledged this as an error.

They are a good reliable option for outside of Europe trips.

Rob Burridge

I'v just come back from an amazing Wildlife & Wilderness trip in Botswana and I highly recommend Exodus Travels. Our guide Brian, was extremely knowledgeable on both the wildlife and history of Botswana and neighbouring countries. The other three staff, Abbis, Chief & Mr T, who accompanied us through out our 2 week trip, put in the hard work and made sure our camp was always prepared and that we we're well fed and looked after. The tour took us to some beautiful places and we saw some amazing wildlife, and on several occasions this was due to Brian's knowledge of the area and wildlife behaviour.
Exodus have been very quick to respond to any queries I had, and the whole experience ran smoothly. I was also pleased to hear that during lockdown they provided staff with food packages ?.
I'd normally go on self organised trips, however, with this trip, the tour and guide Brian took us to places not possible otherwise and showed us things that we would'v missed out on. All of which were the highlights of the tour.

Jacquelyn Moore

Food came quickly. Staff very friendly and polite . However the chef or person preparing the food did not seem to read the menu! If it says a meal should come with vegetables, you should not have to ask for them. They served shepherds pie with garlic bread! The munchies ice cream sundae said it should come in a glass with a flake but came in a little bowl with just a few munchies! When asking the staff were happy to replace and correct but customer should get what they order and what menu says first time round!!

Georgina Malone

BE WARNED! Exodus have just cancelled my trip. They were not transparent in all their correspondence to me that I was the only person booked on this trip. If I had known I would have not booked my flights. They are very quick to send you their invoices and asking you to complete your full details before confirming the holiday will take place! This leads you into thinking that the holiday will take place. My advice is: DO NOT BOOK YOUR FLIGHTS UNTIL THE LAST MINUTE (although this might cause you problems finding flights or at a cost!). This is the first time, and I hope the only time, I have written a bad review. Will I use Exodus again? Absolutely not and if there was a 0 star they would get it.

Charlene Matthews

Extremely helpful, professional company. Sara our guide for K2 was exceptional. Highly recommend! Wouldn't hesitate to book again with Exodus

paul green

Went on a tour of morocco in October and loved it ,mohamed the tour guide was excellent, probably go with exodus to India next year

Alison Payton

I've done 8 trips in the last 14 years with Exodus, and have been rewarded with a 10% discount on all future bookings. I feel very confident that I'll receive pleasant, efficient service, and have the unusual holiday experience that I'm looking for each time. I've trekked to the top of snow-capped peaks, wild-camped in the desert, seen amazing spectacles of nature, visited 4 capital cities in a week, and learned about local culture and experienced local hospitality in a way that I simply wouldn't on a conventional holiday.
The quality of the accommodation and guides can vary, but this is mainly down to cultural differences and things that Exodus can't control. I've only ever complained once, my complaint was taken seriously, and I was sent a discount voucher - you can't say fairer than that.
I remain a loyal customer.