Europcar Carlisle - Carlisle

Europcar Carlisle: A Comprehensive Overview

For individuals seeking reliable and convenient car rental services in Carlisle, United Kingdom, Europcar Carlisle presents a robust and well-established option. Located at the Corner Of, Junction St, Carlisle CA2 5UG, this branch offers a wide selection of vehicles to cater to diverse needs, from compact city cars to spacious vans. The phone number is 3713843449, and their website is europcar.co.uk. Customers consistently rate their experience with an average opinion of 4.3/5, based on 208 reviews on Google My Business.

Specialties: Europcar Carlisle operates as both a car rental agency and a van rental agency, providing flexibility for both personal and business travelers. They offer a comprehensive range of vehicles, ensuring that clients can find the perfect fit for their requirements – whether it’s a weekend getaway, a family road trip, or a corporate relocation.

Location and Accessibility: The strategic location at Junction Street provides easy access for customers traveling to and from Carlisle. The wheelchair-accessible car park and wheelchair-accessible entrance demonstrate a strong commitment to inclusivity, making the facility welcoming to all visitors. This dedication to accessibility enhances the overall customer experience, particularly beneficial for individuals with mobility challenges.

Payment Options: Europcar Carlisle accepts a variety of payment methods to provide convenience and flexibility. Customers can utilize credit cards, debit cards, and even NFC mobile payments, streamlining the rental process. This diverse range of payment options caters to the preferences of a broad customer base.

Key Features and Services

Here’s a breakdown of the key features and services offered by Europcar Carlisle:

• Vehicle Selection: A diverse fleet of vehicles, including cars, SUVs, estates, and vans, ensuring there's an option for every need and budget.
• Rental Durations: Flexible rental durations, ranging from short-term rentals to extended trips, providing adaptability for various travel plans.
• Insurance Options: A range of insurance options available to protect customers against potential damages or incidents.
• 24/7 Assistance: Round-the-clock customer support, offering assistance and support even outside of regular business hours.
• Online Booking: Convenient online booking through the Europcar website, allowing customers to reserve their vehicles in advance and manage their bookings efficiently.

Customer Feedback and Reputation

The opinions regarding Europcar Carlisle are overwhelmingly positive. With 208 reviews on Google My Business, customers consistently praise the company’s friendly staff, efficient service, and competitive pricing. Common themes in the reviews highlight the ease of the booking process, the helpfulness of the team, and the overall value for money. Specifically, many reviewers commend the wheelchair-accessible features, recognizing them as a significant benefit and showcasing the company's commitment to accessibility.

Here’s a summary of recurring feedback:

Recommended Information for Prospective Renters

When considering Europcar Carlisle for your car rental needs, here’s a compilation of essential information to ensure a smooth and enjoyable experience:

• Contact Information: Phone: 3713843449; Website: europcar.co.uk
• Address: Corner Of, Junction St, Carlisle CA2 5UG, United Kingdom
• Operating Hours: (Check the website for the most up-to-date hours)
• Vehicle Types Available: Cars, SUVs, Estates, Vans
• Payment Methods Accepted: Credit Cards, Debit Cards, NFC Mobile Payments
• Accessibility Features: Wheelchair-Accessible Car Park, Wheelchair-Accessible Entrance

In conclusion, Europcar Carlisle provides a dependable and customer-focused car rental solution within the Carlisle area. Their commitment to accessibility, combined with a diverse fleet and convenient services, makes them a strong choice for travelers and residents alike. The positive customer feedback, averaging 4.3/5, underscores their dedication to delivering a superior experience. Potential renters are encouraged to explore the website for detailed information and to book their vehicles in advance.

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👍 Reviews of Europcar Carlisle

John

5/5

Europcar Carlisle were extremely helpful, we broke down in our car whilst on holiday, getting the car back to our accommodation to collect our luggage would have been a logistical impossibility due to the location we were staying in, so the easiest solution was to hire a car and have ours recovered and taken Directly home. Being on holiday we didn’t have documents of ID except a driving licence so we weren’t even sure we would be able to hire, so we contacted Europcar Carlisle at 8am David was superb and within 15 minutes had us approved to hire. We got the 9 o clock train from Ribblesdale to Carlisle and by 11:30 We were on our way, 2 days hire and we could return the car to our Lincoln branch.

Thank you David and the rest of the team in Carlisle for an easy, pleasant, friendly and professional service. I would not hesitate to use Europcar in the future or recommend them.

Sally C.

5/5

Easy to book, hassle-free to collect & drop off and the team were super helpful. There's no waiting room and the reception is tiny, so if the weather's bad make sure you're prepared.

Neil M.

3/5

I received an email inviting me to comment on my rental experience which I did. At the end it invited me to agree to those comments being made public here which I did. But then it gave me a blank page and seems to expect me to type it out all over again. I don't think so! However, customers should rent only from companies that provide a guide to operating the key features of the car provided. On recent Europcar rentals I never did work out how to operate: e.g. cruise control, radio volume, windscreen de-mist.

Bionic N.

3/5

Car was dropped off promptly but I would haven't of minded waiting an extra hour for it to be cleaned. For a Car less than a year old the carpets were sticky, bits from previous occupiers remained. The plastic interior felt dirty and grimey. I cleaned to my standard but still ferls yuk like it needs valet. Please up your standards. Not everybody likes a dirty car.

Paul J.

5/5

I must say that the staff at the carlisle branch have always been accommodating and really helpful, they are also cheerful which makes the process more relaxed.
A credit to the company, thank you for your help.

George R.

1/5

When my Hyundai IONIQ 6 had a ICCU system failure. I took it to Hyundai garage it was in for 5.5 days. So mobility phone me to get a courtesy car from Europcar Carlisle. So when I got the hired car I noticed a dent on the back left bumper when I cleaned the car because it was filthy when it arrived. So I had a look a the paper work it had a dent on the front bumper but when I looked at the front bumper there was no dent on the front bumper just the back bumper. So I thought that they got mixed up between the two. And now they are trying to blame me for the dent in the back bumper I told them I didn’t even drive the car because it was unsuitable for me. I just used it to pick up my car when it was fixed. I went to the police station and told them everything the agreed with me that they got mixed up. But unfortunately they can’t help because they’re been no criminal crime committed. This has put me off from getting another courtesy car ever this is making me ill and can’t even sleep through this I’m not paying for anything I didn’t even do it’s all wrong all this it’s no right. I’ve also seen reviews on europcar uk trustpilot they have tried to scam other people. Something needs to be done about this company they are not to be trusted do not go to europcar ever don’t do it. I’m just waiting for appointment to see a solicitor.

Jan B.

5/5

I have always been very happy in my dealings with Europcar over many visits to UK.
Any problems & they haven’t been many, have been dealt with promptly.Thank you Europcar

Anne L.

5/5

Friendly staff service is easy to use and the vehicle was immaculate and was ready for me on my arrival, drop off was also very simple