Enterprise Car & Van Hire - Durham - Durham

jamie A.

I have my own automotive business and offer my own car rentals in another country, I'm fifty years old, a seasoned expert in my field and I can honestly say that I've never met a more professional, courteous, invested and caring person in her field than Macy (I hope I'm not spelling that wrong.). Macy is an absolute charm and is driven to provide the absolute best of her ability to provide more than one can ask for from this company.
She's absolutely magic! She's completely invested in her customers and offers welcome help and information, even outside of her job parameters. I've never experienced such a more caring and attentive individual in any service industry, in all my years. She has been an inspiration to me.

I absolutely recommend this company, primarily due to this individual.

Kim L.

All of the staff were so lovely and friendly. We were on a family holiday to Scotland and broke down. As part of our RAC policy we had onward travel. I was collected by the lovely Ryan. The car was great and after our return journey I took the car back.Again I had the pleasure of being served by Ryan, he remembered us. He was so professional and friendly and even gave me a lift back to the garage that my car and family were at. He is an asset to the company, a genuinely lovely and professional young man. Thank you so much Ryan and enterprise

AnilKumar R. K.

My first experience with Durham Enterprise was truly remarkable. The entire process was seamless and efficient. Shortly after booking, I received a call detailing all the necessary requirements, and the check-in process was incredibly smooth. Returning the car was equally quick and hassle-free.

The standout moment of my booking was receiving a brand-new Mercedes-Benz to drive—something I hadn’t anticipated at all. Traveling with my family in such a fantastic car made the experience even more enjoyable!

M F.

Top notch staff they went over and beyond with the service with the courtesy car I had. They tried to get in contact with my insurance when I could not get a hold of them to find out what was happening with it all. I would highly recommend them if you ever need a car for any reason such a bunch of friendly and helpful people who made getting the car as seamless as possible. Thank you so much lauri and her team 😊

Ben T.

Never been but abuse the very small council car park opposite. Lovely Italian restaurant across the road that suffers because of it.

Isabel T.

I have never had such good service from a car hire office! Good choice of cars, excellent value, and they rang me up and offered to collect us at the station and bring us to their site. And they dropped us back at the end of our rental. Such lovely, helpful staff. A huge credit to the Enterprise brand! Thank you!

Naveen B.

The best service. Car was clean and in the best condition. All the personnel was warm and friendly.... I would definitely recommend it

Jonathan H.

Excellent price for van hire, very quick pick up and drop off. Third time I’ve hired an Extra Large Van, very easy to drive.