Enterprise Car & Van Hire - Belfast Mallusk - Newtownabbey

Address: Newtonabbey, 2 Hightown Ave, Newtownabbey BT36 4RT, United Kingdom.
Phone: 2890843749.
Website: enterprise.co.uk
Specialties: Car rental agency, Van rental agency.
Other points of interest: Identifies as women-owned, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 96 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Enterprise Car & Van Hire - Belfast Mallusk

Enterprise Car & Van Hire - Belfast Mallusk Newtonabbey, 2 Hightown Ave, Newtownabbey BT36 4RT, United Kingdom

☎️2890843749

⏰ Open Hours of Enterprise Car & Van Hire - Belfast Mallusk

Monday: 8 am–6 pm
Tuesday: 8 am–6 pm
Wednesday: 8 am–6 pm
Thursday: 8 am–6 pm
Friday: 8 am–6 pm
Saturday: 8 am–12 pm
Sunday: Closed

Enterprise Car & Van Hire - Belfast Mallusk: A Comprehensive Guide

For individuals and businesses in Belfast and the surrounding areas seeking reliable and convenient transportation solutions, Enterprise Car & Van Hire â Belfast Mallusk stands as a prominent choice. Situated at 2 Hightown Ave, Newtownabbey BT36 4RT, United Kingdom, this establishment offers a comprehensive range of vehicle rental services, catering to diverse needs. With a strong commitment to customer satisfaction and operational excellence, Enterprise Mallusk has cultivated a solid reputation within the local market.

Location and Accessibility

The Mallusk branch is strategically located within Newtownabbey, providing excellent accessibility for clients across Belfast and beyond. Its address at 2 Hightown Ave places it within a well-connected area, facilitating easy navigation and convenient access via major roadways. The location benefits from ample parking facilities, contributing to a hassle-free experience for renters. The proximity to the Mallusk Retail Park further enhances its appeal, offering a convenient stop for customers.

Services Offered: Cars and Vans

Enterprise Car & Van Hire â Belfast Mallusk specializes in both car rental and van rental services. This dual focus allows them to serve a wide spectrum of clientele, from individual travelers requiring a compact car to businesses needing larger vehicles for deliveries or transporting equipment. Their fleet typically includes a variety of vehicle types, ranging from economy cars to SUVs and passenger vans, ensuring customers can find the perfect vehicle for their specific requirements. The company prides itself on maintaining a well-maintained and regularly serviced fleet, guaranteeing a safe and comfortable journey for all renters.

Key Features and Amenities

The Mallusk branch is equipped with several features designed to enhance the rental experience. These include:

Credit and Debit Card Facilities: Customers can easily complete their rentals using a wide range of credit and debit cards.
NFC Mobile Payments: For added convenience, NFC mobile payment options are typically available.
Wheelchair-Accessible Entrance and Car Park: Enterprise Mallusk demonstrates a commitment to inclusivity by providing a wheelchair-accessible entrance and car park, ensuring accessibility for all patrons.
Wheelchair-Accessible Car Park: Dedicated spaces are available for those requiring wheelchair access to the vehicles.
Women-Owned Business: Recognized as a women-owned business, Enterprise Mallusk embodies a commitment to supporting female entrepreneurship.

Customer Service and Reputation

Customer feedback consistently highlights the friendly and helpful nature of the staff at Enterprise Mallusk. Reviews often praise the ease of the rental process and the overall positive experience. The teamâs dedication to providing excellent customer service is a significant factor in the branchâs success. Many renters specifically mention Anna, a member of the team, for her assistance and efficiency.

Online Resources and Contact Information

To facilitate easy booking and information access, Enterprise Car & Van Hire â Belfast Mallusk maintains a comprehensive website: enterprise.co.uk. Potential renters can utilize the website to browse available vehicles, compare prices, and book their rental online. For immediate assistance, clients can contact the branch directly at 2890843749. The branch has received 96 reviews on Google My Business, reflecting a substantial base of customer engagement.

Average Customer Opinion

The average customer opinion for Enterprise Car & Van Hire â Belfast Mallusk is a commendable 4.2 out of 5 stars, indicating a high level of customer satisfaction. This positive feedback underscores the branchâs commitment to delivering quality service and reliable vehicles. The consistent praise for cleanliness, maintenance, and staff helpfulness suggests a well-run operation focused on meeting customer needs.

Frequently Asked Questions (FAQs) â Anticipated Needs

What types of vehicles are available Enterprise Mallusk offers a diverse selection of vehicles, including compact cars, sedans, SUVs, and passenger vans.
What are the rental terms and conditions Rental terms and conditions are available on the website and upon request at the branch.
Is insurance included in the rental price Insurance options are available and can be added to the rental agreement.
How far in advance should I book my rental Booking in advance is recommended, particularly during peak seasons.

In conclusion, Enterprise Car & Van Hire â Belfast Mallusk represents a dependable and customer-centric vehicle rental solution within the Belfast area. Its convenient location, comprehensive services, and commitment to quality make it a worthwhile choice for individuals and businesses alike. The positive customer feedback and accessibility features further contribute to its appeal, solidifying its position as a leading provider in the local market.

👍 Reviews of Enterprise Car & Van Hire - Belfast Mallusk

Enterprise Car & Van Hire - Belfast Mallusk - Newtownabbey

Ethan A. R.

5/5

I recently rented a car from Mallusk branch and had a great experience. All the staff were incredibly helpful and friendly. Great customer service (Anna) making the whole process very easy. The car itself was clean, well-maintained, and in excellent condition, which made for a comfortable and enjoyable drive. I would definitely recommend this company to anyone looking for a reliable car rental service.🫡

katie K.

1/5

Absolutely shocking service would not recommend. I was in an accident and the third party insurance company provided a courtesy car from here while my own was being repaired. I had the car for around 2 weeks and returned it to the body shop to collect my own. Enterprise then rang me a week later and accused me of damaging the courtesy car. They described it as ‘a big mark across the front’. I never once damaged the car and when handing it back the repairer walked around it to ensure there was no damage which there wasn’t. I explained this to enterprise when they rang me a week after handing it back and told me I would have to pay £250 excess. I told them they did not have permission to take any money from my account yet they have went ahead and done so. This is now fraud and I will have no option but to take it further in court.

Noel C.

1/5

Worst car hire experience to date.

I received a courtesy car from Enterprise Mallusk after my car was left in for repair.

I was given a Hyundai Tuscan.

The car i received was literally unroadworthy and in a shocking state of repair. Apparently this car had JUST left the Mechanics garage. (Apparently)

Engine Management light on dash (MOT failure)

The main driveline was whining so hard I refused to drive the car back to the enterprise Depot.( I suspect a rear wheel bearing or diff issue)

Damaged drivers door and boot lid (drivers door wasn’t logged until I noticed it)

Wipers wouldn’t clear the windscreen on the way home in heavy rain as the blades were total scrap.

Interior trim covering fuses missing.

Rear seats absolutely filthy.

(Photos attached)

I received the car on the Wednesday Afternoon and phoned to report it on Thursday morning.

I was promised a replacement car to be delivered on the Friday.

I waited about at home all day until 15:00 when I called Enterprise Mallusk to be informed that I won’t be receiving a replacement car as (apparently) the car they where delivering developed a fault.

It would have been nice to have been informed of this so I wouldn’t have wasted my time waiting on you Enterprise.

Then I was informed I won’t be receiving a replacement car until the Monday due to staffing issues.

For loss of use for 4 days of a 7 day hire I’ve been offered 20% off my next hire. 😂 as long as I don’t leave a bad review as the Assistant Manager has logged my complaint with Enterprise (apparently)

Anyway I won’t be using that 20% off voucher. I’d sooner walk than risk hiring another terribly maintained car from Enterprise that unfortunately slipped past their inspection.

Dabs M.

5/5

Needed a car for a few days over Christmas after engine failed on my own car. I can't express how helpful this whole team were up in Mallusk. They came down to pick me up from my home and the guy was very friendly and explained everything about the car I was getting as it had a lot of new technology. When I went into the warm service desk to pay every single rep behind their desk said hello with a smile and again were all incredibly helpful and friendly. The car itself was new and not a mark on it so I was a little stressed not to damage it but took insurance to cover. Was a great comfortable car to see family over Christmas with loads of space. Returning the car was no issue where again everyone was very friendly and Aimee from Enterprise offered me a free lift home again. I would 100% use these folks again and regret not using them sooner. You will not find a better car rental company in Northern Ireland. They have clearly hired the right people up in Mallusk and are very well trained in what they do with a big focus on the customer the way it should be. Thanks again. D.

samuel J.

5/5

Here’s a positive review you can use for a car rental service:

⭐⭐⭐⭐⭐

“I had an excellent experience renting a car from Enterprise Newtownabbey. booking process was smooth and hassle-free, the staff was friendly and professional, and the car was clean, well-maintained, and exactly as described. The pickup and drop-off were quick and easy, making the whole process stress-free. I highly recommend Enterprise to anyone looking for a reliable and affordable car rental service. Customer service was excellent especially Conor and Anna they deserved a 10 star. Will definitely use Enterprise again!”

Tkdk

5/5

The team is so helpful with my car needs an anna mathews from mullusk branch was so easy to talk with an the way she showed me around the car was so reassuring an her customer skills is 100% I rate there service 10 out of 10

vicki S.

5/5

May 2025 : Absolutely amazing customer service both in person and on the phone! Looked after me so so well couldn't rate highly enough amazing people thank you ! 🙂

Mark M.

5/5

Was in a accident and was looked after very well indeed. Car great and staff excellent. After finishing with the hired car was looked after by Jason great help