Emma Diamond - Travel Counsellor (Traveller Ltd) - London

Natasha W.

Emma is indeed an absolute diamond: I contacted her last minute with some niche needs after going crazy trying to sort it all myself, and she found me the perfect holiday, at no extra cost to if I had just done all the bits myself. The whole process couldn’t have been easier or more streamlined, and the holiday was so well organised - I’ll definitely be using Emma again and would recommend her to anyone 🙂

Daniella G.

Simply outstanding!
Emma and her team are nothing short of outstanding! From gathering ideas, working with our budget and what type of holiday we wanted. Emma is knowledgeable, professional and patient! She checked in to make sure we’re happy and everything was running smoothly for us. Nothing was in issue and all questions answered quickly with lots of information given. Emma arranged everything from flights, private transfer and even speaking to the hotel about eating requirements! We will only use Emma from now on. Her colleagues Lesley is also outstanding! Thank you for organising an incredible holiday!

RobertPenny D. V.

In April we had an amazing family trip to Mauritius, and it honestly wouldn’t have been the same without the help of Emma Diamond Travel. She made the whole process super easy and stress-free, from booking flights and transfers to finding us the perfect place to stay.

She really listened to what we wanted—a bit of relaxation, bit of fun, and some exploring—and nailed it. Everything ran smoothly, and we had such a great mix of activities like snorkeling, boat trips, sightseeing and just some chill beach days.

What really stood out was the attention to detail. The staff at the hotel were so friendly and went out of their way to make our stay extra special. They even planned little extras that made a big difference.

Can’t recommend Emma enough. This is not our first trip with her and it won’t be our last. If you’re thinking about booking a trip, definitely give her a call.

James E.

Once again, a fantastic trip organised expertly by Emma and her team! Really takes the pressure out of travelling - a genuinely warm and friendly, yet professional and super-slick approach to all the facets of holiday travel. Highly recommended and I can't wait to book our next trip! Thanks Emma!

tony S.

Emma has been great. She has listened to our requirements and come up with the perfect holiday. personable and communicative throughout the booking process and patient with us when deciding on our options. Would thoroughly recommend!

Sandra M.

We contacted Emma as we’d seen friends holiday in Thailand using her services. We booked Bangkok & Phuket, Emma gave us helpful suggestions re trips, sorted all the transfers, hotels, flights and excursions, taking away the stress from us, leaving us with a magical experience filled trip. She selected the most perfect hotels for us. Everything was so easy, the app keeps you updated, and Emma took the time to get to know us personally so she could adapt our holiday to our needs, personalities etc. nothing was too much trouble and it was definitely the personal touch, she was very knowledgeable about Thailand and we are glad we had someone to direct us, not having been to Thailand before, it was so good knowing we had everything in place before we left & we had so many trips pre arranged, making the most of our holiday. Emma is very thorough, patient and quick to respond. Highly recommend and would use her services again. Brilliant! Thanks, Sandra & Kevin

Ellie B.

My husband and I were extremely blessed to have Emma and team help plan our Honeymoon of a lifetime. We booked a 3 week trip to Thailand & despite it being a last minute booking, Emma was able to put together the most incredible 5 stop trip, designed exactly to brief and budget. During the trip Emma made sure everything ran smoothly, with transfers to every destination and simple check in steps for our flights. Emma chose incredible hotels for us which we adored. If you value a stress free holiday and beautiful hotels - Emma is your girl! Thank you Emma and team!

Nick G.

Emma is a first class travel agent who we have used before and hence again. The trips she has put together for us down under are fantastic. She is pleasant, enthusiastic and brings excitement to the booking experience.