Eiman Travels - London

Faiza M.

Adam looked after us from beginning to end. he wasnt phased about all our queries we had and made the best itinerary. He is very thorough and ensured we had a brilliant time

Rameez S.

Highly recommended place for umrah packages.
Its my second time i went with them with no issues.
Packages are great and even u can chose ur hotels too.
Great customer service by BILAL who helped me a lot in every aspect. Best service ever.
Best hotel deals and flights.
No hassle service as BILAL took all the responsibility and manage it very efficiently.

Shuheb M.

Aqib provided outstanding service throughout our Umrah journey. His communication was exceptional (10/10), with prompt responses and constant availability to address any concerns. He offered reassurance and delivered top-quality service, ensuring a seamless experience from start to finish.

Accommodation in Makkah – Conrad Hotel

We were extremely pleased with our stay at the Conrad Hotel in Makkah. The service was excellent, housekeeping was thorough, and the hotel’s elegant decor offered a stunning view of the Haram. The elevators were efficient and spacious, which was particularly helpful during peak prayer times.

Transportation

All travel arrangements were well-organized, with punctual drivers who ensured timely transfers to our destinations.

Accommodation in Madinah – Sofitel Hotel

Unfortunately, our experience at the Sofitel Hotel in Madinah did not meet expectations. Despite arriving at the designated check-in time, we had to wait four hours for our room to be ready. Hygiene standards were lacking—bedding appeared unclean, the fridge contained leftover items, and there were insufficient towels. Housekeeping services were also slow.

It’s important to note that these issues were not the fault of Eiman Travels or Aqib. He had diligently accommodated our specific requests, including proximity to the Haram, disability-friendly access, and a five-star rating. Aqib sincerely apologized for the inconvenience, demonstrating his commitment to customer satisfaction.

Overall Recommendation

Despite the challenges in Madinah, I highly recommend Eiman Travels, especially for Aqib’s professionalism and dedication. On future trips, I will certainly avoid the Sofitel Hotel but remain confident in Aqib’s ability to deliver exceptional service.

Thank you, Eiman Travels and Aqib, for an otherwise memorable and well-organized Umrah experience.

Amber C.

Aqib dealt with a flight booking for us. He was very professional, attentive and made us feel at ease with everything. I would highly recommend Eiman travels for any travel enquiries. Definitely a 5 star service.

NGD

Our Umrah trip with Eiman Travels was amazing from start to finish. The hotels were excellent and conveniently located, and all travel arrangements were smooth and hassle-free. Their customer service was outstanding, always available to assist us.

Everything was well-organised. I would highly recommend Eiman Travels to family and friends and will definitely book with them again.

Malik 1.

My name is Noreen i need to booked urgent tickt.been called in eiman ticket agency.first talk about this to honey ohhh cant explain how lovely he is. His way of talk relief my all tensions he help me even to pay in installment. Appreciated Highy recommended. Honey u are best ever.

Sajeel A.

I recently booked my Umrah trip through Aqib and I couldn’t be more satisfied with his service. From the very beginning, he was professional, attentive, and dedicated to ensuring a smooth and spiritually fulfilling journey.

He handled all the travel arrangements, including visa processing, flights, hotel accommodations, and ground transportation, with efficiency and care. Transportation was timely and comfortable, and provided clear guidance on every step.

He was always available to answer questions, provide updates, and offer support whenever needed. His knowledge and experience made the entire process stress-free, allowing us to focus entirely on our worship.

I highly recommend to anyone planning an Umrah trip.

Mohammad D.

We had a wonderful visit to Makkah and Madinah Munawar’s . Mr Aqib had made very good arrangements for every step of our visit to both holly cities. We would recommend to all our friends and family to contact Aqib for their holly travel.