Custom Adventures Inc - Burlington, Ontario

Lynn Bevan

We met with Jill Fost almost a year ago to start planning our dream trip to Africa. We were travelling with 4 adults and wanted a trip tailored only to us instead of being part of a prepackaged tour with a big group - we always feel like part of a herd on those trips and prefer the freedom of being on our own. As experienced travellers we usually research and plan trips ourselves, but this was a new area of the world for us with overwhelming options and a higher level of travel risk, so we wanted the security of having matters organized by a knowledgeable professional.

Jill was extremely helpful, professional and collaborative at all stages of this process. She has extensive knowledge of Africa and helped us narrow down our travel plan. She provided us with great options for safari lodges and city stays within our budget, and all of the places she recommended were top notch. There were lots of moving parts as getting around Africa is not simple, Jill just took care of everything. She arranged private drivers, activities at locations and flights as needed. She also partnered with a like-minded travel consultant in Africa so we had support on the ground during the trip. We felt fully cared for and secure every step of the way, while still enjoying the bespoke tour experience we were looking for.

Everything went smoothly, and we had the trip of a lifetime. We were thrilled with the places we went and the things we saw, all of which Jill had a hand in.

I would highly recommend Jill for any travel needs. When we plan our next "outside the box" trip, Jill will be the first call we make!

Marnie Hughes

Our adventure to climb Mt Kilimanjaro was a well planned, detailed itinerary that was geared for success. Jill connected us with experienced professionals in Africa that took such good care of us. A once in a lifetime experience. Will definitely use Custom Adventures for future travel!

Greg Bilous

Booked my first solo overseas trip with Jill from Custom Adventures. I could not have been happier. Jill took care of the tour, flights and hotels. She made everything easy and comforting. She also helped plan for a potential Air Canada strike which was very nice. A recommend for any new solo travelers.

Jacquie Martini

I was looking to go to Italy with my 14 year old son. Feeling a little overwhelmed about traveling to a new country, I turned to social media and saw a raving recommendation for Jill Fost of Custom Adventures. And dissapoint, she did not! From listening to my interests to recommending and booking my trip, Jill provided stellar customer service to the very detail. Even when I had a small crisis at the airport, Jill was there to support and provide advice. I chose an 8 day Intrepid Hiking/Kayaking tour to the Amalfi Coast in Italy and experienced the best trip I could ever imagine. The sights were spectacular, hotels top notch, and the group we traveled with, so welcoming. Would definitely recommend Jill to anyone looking for advice, knowledge, and dependability. She will certainly be my first and only contact for my next adventure.

John Hyslop

Jill and her team recently organized a trip for us to Tanzania in Africa. Quite simply, it was fantastic. We had a great time, learned a lot, witnessed “things in nature” we had never imagined or seen before and will have a lifetime of memories. Thanks again for all your help, Jill. Everything you planned worked out perfectly.

Separate from that, I should note that a few years ago we had a vacation booked with Custom Adventures that needed to be cancelled due to Covid. In the midst of all the chaos, Jill went above and beyond to ensure that we received full refunds from the various travel groups. She helped us so much and did everything we could have hoped for and more... all while her own business was being decimated by the impact of Covid. I will always remember Jill's quiet determination and the way she demonstrated her wonderful character and values during such a difficult time.

Sean Urie

I recently booked a trip to Scotland using Custom Adventures. Not only was this vacation of a lifetime a great experience, but it was also a great experience working with Jill and her team at Custom Adventures. They were very helpful, responsive and had a network of amazing tour guides with local knowledge that enriched our experience. I had never used a travel agency and I really liked the fact that if anything came up while travelling, I could rely on them to help. I would highly recommend Custom Adventures if you're looking for a unique, stress free, customized travel experience.

Christine Sawchuk

We just returned from a 2-week whirlwind trip in Spain and France. Jill put together an amazing detailed itinerary (hotels, things to do, tour guides, etc.) that ensured that all members of our family had a wonderful time. We had a slight hiccup at one hotel (by no fault of anyone specifically), but Jill clarified things and fixed everything for us (on a Sunday morning, no less!). I highly recommend Jill for any of your custom travel needs.

Arturo Commisso

Jill is such a fun person to work with, and you can tell she absolutely loves travel. When you plan a trip with her, you know you’re going to get a truly personalized experience. She doesn’t just put together cookie-cutter itineraries; she plans vacations the way they’re supposed to be done—in my opinion. Whether it’s finding those hidden gems or ensuring every detail is just right, Jill makes sure your adventure is everything you dreamed of and more.