Colebrook Sturrock - Sandwich

Paul M. E.

Colebrook Sturrock looked after our house for many years while it was rented out. They did so with such care and professionalism, significantly reducing all those stresses often associated with renting property. So when it came to selling this house, we looked no further. Here again, Colebrook Sturrock's thoughtfulness and professionalism was evident throughout. We were kept constantly informed about the progress of visits and responses, and when it came to receiving an offer, they ensured everything went smoothly to a successful conclusion for all concerned. I only have praise for Colebrook Sturrock and their lettings and sales teams.

Stephen F.

Very disappointed with recent service. We have used Colebrook Sturrock for eight years. They used to be professional - prompt and attentive. Sadly their service has deteriorated in recent years. They found us a tenant who trashed our house and did very little to prevent this from happening (inspections were not carried out on time) or to enforce the contract. We had to go to the courts to evict the tenants. They refuse to collect the rent from the tenant as stipulated in the agreement. Avoid.

Sebastian W.

We bought our house in Sandwich with Colebrook Sturrock in September '18 and they were brilliant. We had a number of viewings and they were extremely accommodating with timings etc to fit around our work schedule. They liaised quickly between us and the vendor and the sale was arranged very quickly. During the sale process they were very communicative and our solicitor said they were a good agent. We were not pushed into using their mortgage advisor or surveyors which was refreshing having spoken to other estate agents.

We would highly recommend Colebrook and were very appreciative of the bottle of bubbles we found at the house on move in day. Thank you very much Colebrook Sturrock.

Dan B.

Sarah and her team were amazing from start to finish. They were friendly, easy to reach and knowledgable. The sale of my house went through quickly and smoothly as they really are experts in properties. Would highly recommend Sarah and will go to her again in the future.

Matt B.

The team at Colebrook Sturrock could not be more helpful, courteous and friendly. Throughout my property sale, they were always quick to respond and provide information about the sale's progress, and gave excellent advice throughout. Very highly recommended.

George

Had these guys give us a valuation in regards to putting our house on the market towards the end of last year and thought it was reasonable but ended up trying a different estate agent who had offices in London. We then had a look into a house buying company who asked colebrook and sturrock to give them a valuation. They proceeded to drop the value of our house by £205,000. Both valuations were carried out without visiting our home and conducted by the same person, Simon, who i believe is the branch manager/owner?
So in my opinion not consistent at all or trustworthy in any way.
This being said, i would really like to hear a response and how they justify there actions.
So please get in touch!!

John H.

We rented a property in Sandwich through Colebrook Sturrock and found the service exceptional. Everyone is very friendly and professional, and whenever I emailed them with a problem or a question they would call me straight away to resolve it. A refreshing change to some letting agents we've had in the past!

Robert H.

Very petty people to deal with. Took some money off our deposit when moving out when there was absolutely nothing wrong. Actually I'd say it was in better condition when we left it to when we moved in. Other people that lived on the street for years told me that whatever you do. These guys will always deduct money off your deposit it has happened to lots of people before, which makes me feel that these guys are not honest people. Also they said we would get our deposit back within 5 days but came back on the 8th day after constantly calling them as i had to do the chasing! They are also liers telling my partner one thing over the phone and me another. Life lesson learnt!