Coach Services Ltd - Thetford

Address: 1A Howlett Way, Thetford IP24 1HZ, United Kingdom.
Phone: 1842821509.
Website: coachservicesltd.co.uk
Specialties: Bus company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 61 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Coach Services Ltd

☎️1842821509

Coach Services Ltd is a reputable bus company located at 1A Howlett Way, Thetford IP24 1HZ, United Kingdom. The company can be contacted via phone at 1842821509 or through their website at coachservicesltd.co.uk. This company specializes in providing reliable and efficient bus transportation services.

One of the notable features of Coach Services Ltd is their commitment to accessibility. They offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that their services are available to all customers, regardless of their mobility needs. Additionally, the company has received 61 reviews on Google My Business, with an average rating of 3.9/5, indicating that they maintain a good reputation among their customers.

The location of Coach Services Ltd is convenient for those living in or visiting the Thetford area. The company's commitment to accessibility and their good reputation make them a solid choice for anyone in need of reliable bus transportation services. For more information or to book a trip, visit their website or give them a call.

👍 Reviews of Coach Services Ltd

John O.

1/5

My experience of using the 201 from Brandon to Mildenhall and the 86 from Brandon to Bury St Edmunds is a negative one. The buses are late on a regular basis and the bus drivers carry a negative demeanor, usually ignoring you when you 'thank them' upon leaving the bus.

As an update, the behaviour continues to this day on 14th October 2024 where leaving my volunteering job at the Salvation Army, I was met with a "smirk" by the driver - like he was almost mocking me - upon leaving the Bury St Edmunds to Brandon 1:55pm service. This is not the bus for you if you have mental health issues, as the drivers carry a 'bullying' demeanor.

Aaron O.

4/5

Very good transport company. The drivers I dealt with were great, both of them were very good drivers.

Jenny W.

5/5

Very good company. Serves Thetford very well in all the services they provide.
The new Norwich bus is excellent. Only 1minor disappoint with it is that I wish it would start at 9.30 from the bus interchange. I think even more elderly people would use it then. Long journey from other side of town to pick up the bus at VP garage.
I like the day trips and hope that you will continue them. Very good value.

Paul F.

5/5

I wasn't expecting to use this service today. In fact, I haven't used bus service for many years.

What a great experience. Bus was on time in Thetford from Bury (86). Driver was very welcoming and friendly. Not forgetting only £2. Thanks so much.

Roadman J.

5/5

Amazing independent bus company, in fact one of my favourite independent bus companies. For me it ticks of all the boxes: Nice Livery and a nice fleet with multiple new single decker and double decker buses brought in each year. Better than some other local independents such as Mulleys who use an old dirty fleet of buses

Graham H.

5/5

Used the Beeline 90, picked up from Attleborough, with my mates for the football to Norwich, 28mins it took straight to the bus station. Brand new bus all clean as well..We will now use this instead of the train in the future

Kacper F.

1/5

Buses are 10-30minutes late on the daily, you call customer service and no help. If you use coach services expect to be late to whatever you have planned. Don’t expect to be compensated. 90% bus drivers are great. Super friendly and you can see they try there best. Poor management is clearly the issue. As coach services doesn’t have any competitors they don’t care as most people have to use the service.

WHAT CLIENTS WANT TO SEE
-arrival/departure times (very popular)
-more staff/more buses

I have personally spoken to many young individuals that where distressed as busses won’t let them on as they are full. They are missing after education social events. Which is massively important for are young people in our community.

I believe these issues can be fixed. The question is does coach services want to fix them.

Murphy

5/5

I love the company I go down to see all the lovely drivers and buses at thetford bus station they are an amazing company despite running 1 or 2 minutes late but the whole industry is struggling for drivers so it is absolutely fine the amount of friendly staff is over the moon