Carlton Leisure London | Travel Agency | Travel & Tours | - Ilford

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Carlton Leisure London: Your Premier Travel Agency in the UK

Located at Essex, 742 Eastern Ave, Newbury Park, London, Ilford IG2 7HU, United Kingdom, Carlton Leisure London is a reputable travel agency that has been serving clients for many years. With a phone number of 2085544200, this agency is committed to providing exceptional travel and tour services to its customers.

The travel agency specializes in offering a range of services, including travel agency, airline ticket agency, and tour operator. They have built a strong reputation for their expertise and professionalism in the industry.

In addition to their specialization, Carlton Leisure London offers several other points of interest that cater to diverse customer needs. Online appointments, on-site services, wheelchair-accessible entrance, wheelchair-accessible seating, and an LGBTQ+ friendly and transgender safe space are some of the highlights that make this travel agency stand out from the competition. With these facilities, Carlton Leisure London ensures that all customers, regardless of their needs or preferences, can have a comfortable and enjoyable experience.

Carlton Leisure London has received positive reviews from its clients, with an average rating of 3.7/5 on Google My Business. Many customers have praised the agency for its competitive pricing on middle Eastern airlines and its dedication to providing personalized service. One satisfied customer mentioned, 'Good travel agent, been using them for over ten years. Fairly competitive on middle Eastern airlines. As always with flights, best to shop around.' This sentiment reflects the agency's commitment to building long-lasting relationships with its clients.

In conclusion, Carlton Leisure London is a reliable and professional travel agency that offers a comprehensive range of travel and tour services, along with additional facilities to cater to diverse customer needs. With a strong reputation and positive reviews, this agency is well-positioned to provide exceptional service to its clients in the United Kingdom and beyond.

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"summary": "Carlton Leisure London is a reputable travel agency located in Ilford, UK, offering travel agency, airline ticket agency, and tour operator services, with a focus on personalized customer service and competitive pricing.",
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👍 Reviews of Carlton Leisure London | Travel Agency | Travel & Tours |

Mohammed A.

5/5

Good travel agent, been using them for over ten years. Fairly competitive on middle Eastern airlines. As always with flights best to shop around.

paul H.

1/5

Kept Changing my flight to something unsuitable and then insisting on charging me to change it. Did this twice. Wasted hundreds of pounds with this company

James F.

1/5

If I could give 0 stars I would.

Quite frankly the initial experience was good, no issues with regards to booking and arranging our flights. However, Covid obviously occurred and we wanted to postpone our flights. Our airline was agreeable to postponing flights for free so that was great.

Then the issues ensued. Pooja who was dealing with our case was continually AWOL when trying to get her to agree to swapping the flights, the longer and longer it went on trying to swap the flights the flights we wanted increased in cost. All in all I wasted 5 weeks constantly going back and forth with this useless team of layabouts. Until I finally bit the bullet and cancelled the flights altogether, they're trying to charge £75 for the cancellation but fortunately I have enough evidence, including phone recordings and email trails, to supply to our credit card company that they failed to provide an acceptable service so will be claiming that back via S75. I'd advise everyone else to do the same. No point talking to them they're all as useless as the last and next.

Tanzeem I.

5/5

I must say my experience with Carlton Leisure was excellent. For every small details and changes they contacted me. Very smooth trip. Keep it up.

Theepan K.

5/5

The Manager Gajen is very polite & friendly and helpful. He provides good advices about saving money on air tickets and saving time.

Valentina O.

1/5

Really bad customer service.

Juliet L. C.

5/5

Udi is fantastic. Nothing was a problem he found good prices

Pon K.

5/5

Visited East Ham branch, Friendly staff, competitive air fares, would recommend 👍