Caravan Tours & Travel Ltd - London

Mah F.

Greatest service ever, Adnan is a very good agent ,made our evisa in less than 24h with great communication

Moiz A.

My wife and I went for Hajj with Caravan Tours last month (August 2019). Everything was well organised and the logistics were all taken care of. Both Abdul Rab and Rehan Sheikh are quite well-versed and meticulous in their planning. They have helpful and hard-working staff in Saudi to assist as well. I would recommend going for Hajj with them. Thank you for making our 1st Hajj a memorable one.

SJ

We had an amazing hajj experience with Caravan Tours.
From the outset things were great like the fact that we travelled with Saudi Airline - a 6 hour direct flight with excellent on board service. And at Jeddah Airport we were able to bypass the infamous Hajj terminal, clearing immigration in well under an hour.
Furthermore Caravan Tours had, in my opinion, secured two great hotels in both Makkah and Madinah. Swissotel Makkah, allowed us to reach Haram Sharif in a matter of a few mins through Ajyad Street. The food and hotel service was really good despite the sheer number of guests staying there. The staff were always courteous and professional.
In Madinah, Dar Al Iman intercontinental was literally at the doorstep of the women's entrance to Masjid e Nabwi. This hotel had its own charisma with the service and food once again being of a really high standard.
The two week 5* package timetable was well thought out with built in 'free days' allowing us to individualise our Hajj experience. Also because the package was non-shifting, we had access to our hotel in Makkah during the days of Hajj. This proved to be most beneficial on 10th Zul Hijjah as after the Tawaf e Ziyarah and Sa'ee, we were able to rest in the hotel before returning to Mina that night.
The days of Hajj were physically demanding, which is only to be expected, however brother Abdul Rab and the support team present in Makkah went out of their way to make things as comfortable and organised as possible for all the hujjaj, for which we are eternally grateful.
JazakAllah Caravan Tours for making our first Hajj experience a fantastic one.

onkay B.

Have been travelling regularly for Umrah with these people since 2010. Mr Abdul Rab and Adnan always been very helpful and considerate to my requests. Adnan does go a mile further to help you and made me feel comfortable and confident that I don't need to worry for anything. His local representative in Saudi and he himself available on phone to help. Has referred him my brother in law and another work colleague recently and got a very positive feedback from these happy customers. This year taking my wife to Hajj inshaAllah. With my experience with them I even didn't think of going with any other company.

Dr Masood Hussain

Khadija M.

My first Hajj Journey

Thank you Caravan Tours, for such a memorable journey. It is the most beautiful memory I hold close to my heart at this moment in time. Brother Abdulrab, your personal touch and care was very appreciated.
Your humbleness and sincerity is commendable.

Caravan Tours delivered what was promised and more. Attention care was given to every member of the group, as though we were one big family. The staff of Caravan were not regimented and always took in to consideration
The well-being and preferences of everyone in the group.

By the grace of Allah SWT our hajj was made effortless, and so pleasant, I can’t wait to go back. In Sha Allah in a few years time of Allah SWT wills it, I will book my hajj with Caravan Tours without a doubt.
Highly recommend this company.

Sarah M.

Had a wonderful experience of booking hajj package with Caravaan 14 days 5 star package which was delivered as promised. Many other tour operators had moved their customers to aziziyah even though they were promised makkah hotel access during days of hajj. We had full access to makkah hotel on all days of hajj and transport was provided throughout except for the days of hajj which was clearly explained prior to travel as this restriction was imposed by hajj ministry. Sales agent Adnan was very proactive and friendly and always answered all queries promptly. Payment procesd was very easy and no one hassled us to pay instantly. Abdur rab, group leader was a man of experience who himself has completed 10 hajj. He was very helpful throughout the whole process and was easily accessible to answer any queries. Abdur-rab always ensured that everyone needs were catered for and was a man equipped with a patience of a saint who wouldnt even frown in the most difficult situation. Our accomodation was Swissotel makkah which had great easy access location and i had kaaba view which made the whole experience exceptional. They providef direct flight from london to jeddah which was a plus as saudi airlines do not land on hajj terminal which gets notoriously busy on hajj days. We cleared immigration within 40 mins and were given chance to buy sim cards while waiting for coach .Overall very satisified with their service , they delivered what was promised and i highly recommend them for hajj services. 5 star package delivered with 5 star personal customer service.

noreenr

JazakAllah to Caravan tours and especially Abdul Rab for a pleasant, well organised Hajj package.
This was my first Hajj but not my first time in carrying out a pilgrimage to Mecca and Madina. Due to this knowledge I have I can recommend Caravan tours highly for their hajj package and their deliverance in customer service. We had the most amazing Sheikh leading our Hajj group. A person of not only vast Islamic knowledge but a warm, wise humananity. He was truly a highlight for me.
My room in Mina was located in a convenient location near our designated location in Mina. This allowed extremely vital air flow into our room. Alongside the air conditioning our stay in Mina was pleasant.
I have reduced a star due to luggage travel arrangements from Mina to Mecca and vice versa. This wasn't really Caravans fault but when pressed Caravan tours did end up organising transport for luggage. Caravan tours did forewarn all Hajj delegates to not carry too much luggage.
I highly recommend all to travel with Caravan tours and insha Allah I will be carrying out another Hajj in the future and it shall be with Caravan tours and Abdul Rab.
Thank you for a lovely Hajj.

Nasar H.

Caravan tours and travel my family booked our hajj package with them it was a amazing experience caravan provided exactly what they promised very professional from the word go from booking the package with them right untill untill returning back to the uk absolutely faultless. Very experienced company to travel. Caravan have a great support staff set up in saudi Arabia makka madina all though out the hajj days. The support staff are always in call though out the trip very much customer service orientated company. 5 STAR SERVICE THANK YOU ABDUL ROB AND TEAM

NASAR HUSSAIN
BIRMINGHAM